Always a good experience wit HiFi Klubben. Received my headphones very quickly, and in the past they've always given sound advice.
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See what reviewers are saying
No complaints - except please use heavier cardboard for your shipping boxes! Mine arrived all crushed from PostNord. Luckily the contents were not damaged, but using something with a higher crush tole... See more
Company replied
Hi, I had a weird warranty case that was not handled properly in a physical store, but after reaching out to their central customer service, Nicki was of a great help to sort everything out. I... See more
Company replied
I purchased headphones from this store (Viborg), but unfortunately, the Bluetooth functionality wasn't working well. I brought them in for warranty service, and after three days of testing, they cla... See more
Company replied
Company details
Written by the company
I HiFi Klubben finder du den højeste kvalitet inden for høretelefoner, streaming, Hi-Fi, TV og surroundsound. Vi ses i HiFi Klubben!
Contact info
Europaplads 4, 8000, Aarhus C, Denmark
- 70 80 90 00
- kundeservice@hifiklubben.dk
- hifiklubben.dk
4.5
Excellent
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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Altid glad for at handle med HIFI…
Altid glad for at handle med HIFI Klubben. God service hele vejen rundt. Kyndig support med gode tips.
24 February 2021
Unprompted review
Kan kun anbefale alle at handle i Hifi…
Kan kun anbefale alle at handle i Hifi Klubben. Top varer og altid super god service 🙏❤
18 February 2021
Unprompted review
super god service og professionel…
super god service og professionel rådgivning. Reelt Prismatch med andre.
11 February 2021
Unprompted review
Best service!
10 February 2021
Unprompted review
Great people
Great people - they know their stuff - they speak english - and giving away free Metallic records. Really, can it get any better?
6 February 2021
Unprompted review
God information om lagerstatus med info…
God information om lagerstatus med info om leveringsdag. Var klar til afhentning den lovede dag.
30 January 2021
Unprompted review
Bare kvalitet og god service 😁
14 January 2021
Unprompted review
Not truthful about delivery times
Working from home I needed a noise cancelling headset. I ordered from hifiklubben.dk as they specifically say on their website that they have day to day delivery even with the current lock down. Now more than a week later I can see that my order has still not begun processing it.
Would not recommend to anyone if you actually need your items within a reasonable timeframe
12 January 2021
Unprompted review
Reply from HiFi Klubben Danmark
Hi Dr noll
We cannot see which order this case is about but we are very sorry if something went wrong. Please contact our customer support if you are still missing any update regarding this order.
Best regards, Jacob
Dejligt at handle hos jer god service…
Dejligt at handle hos jer god service glad for pladespilleren
17 December 2020
Unprompted review
This is the second time I have ordered…
This is the second time I have ordered from HiFi Klubben and no problems with delivery. The items HiFi have available are quality and very mouth watering I will certainly order again.
15 December 2020
Unprompted review
easy purchase fast delivery
2 December 2020
Unprompted review
God service.
30 November 2020
Unprompted review
Being a huge fan of B&W
Being a huge fan of the HiFi brand “Bowers and Wilkins” (B&W), I purchased their neckbanded wireless headphone the pi3... Worst headphones ever, in terms of quality assurance - the sound is amazing, the product itself has terrible issues ... anyway, after buying this pair in hifi klubben, and after having them without a gripe in the world exchange them to new 3 times - they once again offered me a good exchange to a pair of RHA T20, no gripes, no mentions if warranty period or such! This is the primary example of good customer service, and why I will keep going back to hifi klubben for all of my hifi purchases!
21 November 2020
Unprompted review
Great product and customer service!
Very pleased with the product bought from HIFI. Definitely recommend it!
29 October 2020
Unprompted review
Great service and excellent Headphones
Great service and excellent Headphones. Could not be happier!
15 May 2020
Unprompted review
Great service
11 May 2020
Unprompted review
Super god service og hurtig levering👍👍
11 February 2020
Unprompted review
Tak for en go service og hurtig levering
4 January 2020
Unprompted review
Good and Trusty service
Good and Trusty service
High quality of products, very good user experience. I recommend
10 December 2019
Unprompted review
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