Hideaway Garden Rooms Reviews 

31
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Outstanding craftsmanship and problem-solving from start to finish We recently had an 8x5m custom golf room built, and the finished result is absolutely first-class. The design blends seamlessly... See more

Rated 5 out of 5 stars

A wonderful company that were amazing from start to finish. Could not fault the whole experience from the initial sales and design team to the building team. Would highly recommend.

Rated 5 out of 5 stars

Hideaway built my garden room in January and I was honestly amazed at how warm it stayed, especially compared to a friend’s room from another company! I didn’t expect to notice such a big difference b... See more

Company replied

Rated 5 out of 5 stars

Can’t shout out the Hideaway team enough for the amazing job they did building our garden office. They were super efficient, tidy, and just genuinely lovely people - always a pleasure to chat to a... See more

Company replied

Company details

  1. Garden Building Supplier
  2. also in
  3. Shed Builder

Written by the company

Hideaway Garden Rooms designs and builds premium, fully-finished garden buildings for homeowners across Surrey, Sussex, London and the Home Counties. Every project is bespoke - from the initial design conversation through to the final handover. We work with customers who want something built properly, finished beautifully and delivered with a level of care that reflects the investment they're making. Our garden rooms are year-round, fully insulated spaces designed for real use. Whether that's a quiet home office, a home gym, a creative studio, a wellness space or simply more room to live. We don't do flatpack. We don't cut corners on specification. Everything we build is designed to add genuine long-term value to your home. What sets us apart is the standard we hold ourselves to - in our materials, our craftsmanship, our communication and our aftercare. Our customers consistently tell us that working with Hideaway felt different: proactive, professional, and genuinely enjoyable. If you're considering a garden room and want it done right, we'd love to show you what's possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.7

All reviews

(31)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect garden retreat

Hideaway built my garden room in January and I was honestly amazed at how warm it stayed, especially compared to a friend’s room from another company! I didn’t expect to notice such a big difference but I’m guessing it’s down to the ‘premium insulation’ package they include as standard. Even on cold mornings, it felt cosy without blasting the heater constantly. I’ve used the space daily since completion. Couldn’t be more chuffed! - Thanks again Matt, Steve, Mark, Matt W and Craig!

23 January 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Aimee,
Thank you for the amazing feedback and the 5 stars! We're very happy to hear you had a great experience with our team. We appreciate you taking the time to share your thoughts, and will pass on your words to the team!
Kind regards,
The Hideaway Team

Rated 5 out of 5 stars

Amazing service

Amazing service! What really impressed me about Hideaway wasn’t just the quality of the build (which was fantastic) but was how responsive and helpful they were right up until completion. That ongoing support reassured me I’d chosen the right company. It's so refreshing being able to get hold of a company in the evenings and weekends too! - Thanks again to the whole team, who were friendly, efficient and clearly proud of their work.

1 July 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Christine!
We really appreciate you leaving us such a great review! It's fantastic to hear you had a positive experience with us, and for your kind words. We pride ourselves in our responsiveness and support, so this mean a lot.
All the best,
The Hideaway Team.

Rated 5 out of 5 stars

Very happy with our new garden room

Very happy with our new garden room. The team from start to finish worked professionally and to a high level. All went smoothly and we are enjoying our new garden room.

I would highly recommend the team. That you for the regular communication and making sure the design worked within the tight space we had.

4 June 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi,
Thanks so much for your kind review. We're delighted to hear everything went smoothly and that you were happy with the service. Your feedback means a lot to our team.
Many thanks,
The Hideaway Team

Rated 5 out of 5 stars

Highly Recommend — Outstanding from Start to Finish

We had a fantastic experience working with the team at Hideaway Garden Rooms from start to finish. Communication during the design stage was prompt, professional and solution-focused — every request we made, from upgrading to a wider set of sliding doors to adding LED lighting and air conditioning, was handled smoothly and at fair additional cost. Among all the companies we spoke to, their responsiveness and efficiency stood out.

The build itself was well managed with steady daily progress and regular updates. The on-site team were friendly, respectful and clearly took pride in their work. Aftercare has also been excellent — we’ve always felt they’re willing to go the extra mile to ensure the space remains safe and comfortable.

Both the interior fit-out and exterior composite cladding were finished to a high standard, and the garden room has completely transformed our outdoor space. It looks beautiful day and night and feels like a truly worthwhile investment.

We’re especially grateful to Mark, Matthew, Steve, Matt and John for their support throughout. It’s been a pleasure working with such a committed and capable team — we highly recommend them.

15 April 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Jamie,
Thank you for the fantastic 5-star review! We're really pleased to hear you had a great experience with us, and that you were satisfied with the whole process from start to finish! We truly appreciate you taking the time to share your feedback, it means a lot.
Best regards,
The Hideaway Team

Rated 5 out of 5 stars

My new office is fantastic!

My new office is fantastic. Hideaway Garden Rooms were 100% focused on the job, they were onsite everyday from start to finish and clearly took pride in delivering a great product. I had only recently moved into my home and was concerned that the building work in the garden might disrupt my new neighbours...now that the build has finished ALL of my neighbours have gone out of their way to tell me what fantastic workmen were onsite, they were considerate and friendly and all my neighbours were impressed by their work ethic.

28 April 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Thank you so much for your kind words, Rachel! - we’re absolutely delighted to hear that you’re enjoying your new office space!

It means a great deal to us that you felt supported throughout the entire process, and we’re especially proud to hear your neighbours were just as impressed with our team as you were. We genuinely believe that how we work is just as important as what we build and your feedback reinforces the pride we take in delivering not only high-quality garden rooms but also a positive experience for you and your community.

On behalf of the whole team, thank you again for trusting Hideaway Garden Rooms - we wish you all the best in your new space and we’re always here if you need anything further.

Rated 5 out of 5 stars

Great garden office

I chose Hideaway to build a garden office and gym building at our property in London.

They were courteous and professional throughout the work and we had continuous dialogue ensuring that my wishes were reflected in the design. We wanted Aircon for the office and the space is irregular in size which the Hideaway team accommodated as part of their design, demonstrating their flexibility and adaptability to customer requirements.

I consider the price of their offering fair reflecting the all in solution. I feel that the quality of the build was very high and much better than some of the cheap plastic flat-packed solutions. Having seen the quality of the foundation and the structural design I expect the building to last for decades.

The only thing i'd do differently is that i'd probably consider having Hideaway install the internet cabling and window blinds at the same time. I saved some money doing it myself but both of them were quite a hassle to install by myself. My decision caused a delay in fully utilising the space which i would have avoided had i chosen Hideaway to do that work.

I fully recommend the hideaway team for your garden building needs!

28 February 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Thanks so much for the lovely review, Juho! It really means a lot. It was a real pleasure working with you on your project. So glad you're happy with the outcome!

Rated 5 out of 5 stars

Excellent service all round!

Mark and Matthew were both professional, polite and very helpful throughout the entire process, from first enquiry to completion of the build. Communication was excellent all round, and went above and beyond to ensure we had the garden room which was suitable for us, including making adjustments and suggestions as the build developed. Would 100% recommend.

31 January 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Thank you, Sophie! - We're delighted you're happy with the outcome of your project. - We'll pass on your positive feedback to Mark and Matthew. - I'm sure it'll make their day!

Rated 5 out of 5 stars

These guys are the best!

From start to finish, Hideaway Garden Rooms made everything so easy. The team took care of every detail, ensuring the project ran smoothly. They were always on time, and the communication was clear throughout. Now, I have a beautiful garden room that exceeded my expectations. Highly recommend!

23 December 2024
Unprompted review
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Reply from Hideaway Garden Rooms

Wow, thank you Josh! - We pride ourselves on how quickly and effectively we can communicate with you, so to hear your feedback, combined with your satisfaction with the final build, makes us really happy! - I'll pass your feedback onto the team, here.

Rated 5 out of 5 stars

This company is amazing

This company is amazing! The communication and commitment to creating the perfect garden hideaway is just so good and reassuring. I’ll be recommending them to everyone ❤️

8 September 2024
Unprompted review
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Reply from Hideaway Garden Rooms

It’s heartwarming to receive such positive feedback. Thank you for acknowledging Hideaway Garden Rooms. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.

Rated 5 out of 5 stars

The Best !

I had to leave a review because these guys are the best! They went above and beyond to create the most beautiful outdoor living space for us. Nothing was ever too much trouble. They worked so hard all day and the eye to detail was beyond expectations. They are the best in the business !

12 June 2024
Unprompted review
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Reply from Hideaway Garden Rooms

Your feedback made our day! We’re so glad you had a wonderful experience with Hideaway Garden Rooms. If there’s anything else you’d like to share or need in the future, we’re all ears. Thank you Bianca.

Rated 5 out of 5 stars

Polite service very good construction…

Polite service very good construction all finished on time and to spec. Very happy

20 August 2024
Hideaway Garden Rooms logo

Reply from Hideaway Garden Rooms

We’re grateful for your kind words and happy to know Hideaway Garden Rooms met your expectations. Your support is what inspires us to consistently give our all. Thank you Carol.

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