Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of w... See more
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Excellent service from start to finish, done 2 kitchens for the customers which I purchased from HAZE 3d plans and design at no extra cost just a nice touch! Definitely will do more business with HE... See more
Customer service of this company is second to none. Asia/Joana was super helpful when I ordered the wrong size bed. Nothing is too much trouble as staff is solution oriented no matter the issue. I wan... See more
We have bought a few items from Heze. Ottoman bed a few years ago and corner sofa bed recently. We are very happy with both products, in terms of both quality and customer experiences. While purchasi... See more
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Company details
Written by the company
High quality European furniture at great prices. Kitchens, Sofas, Wardrobes and much more.
Contact info
Little Fields Way, B69 2BT, Oldbury, United Kingdom
- 01214487030
- office@heze.co.uk
- heze.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 48 hours
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Great service and a good product.
I am very happy with the service and quality of the kitchen that I bought from Heze.
Edita was really helpful and went out of her way to ensure that we were satisfied.
Very good. :-)

Reply from Heze Furniture
Delivery excellent
Delivery excellent, I was kept informed with the time of delivery and a very friendly driver , thanks so much!

Reply from Heze Furniture
Absolutely Delighted!
Absolutely thrilled with my experience! The Buffalo sofa is stunning, the wall slats and doors are top quality – everything looks even better than I imagined. The customer service was first-class – kind, helpful, and professional throughout. Delivery was careful and super friendly – they even took all the cardboard packaging with them! One big WOW from start to finish. I’ll definitely be back soon – next up: bathroom, kitchen, and a coffee table!
Prices are very competitive – highly recommend

Reply from Heze Furniture
I was very happy with Heze’s kitchen.
I was very impressed and happy with the service provided by Heze when I placed an order with them, actually twice from them. Good quality kitchen and excellent customer service which helped me complete my kitchen project. Will use their services again definitely 💯.

Reply from Heze Furniture
Great quality of display cabinet I…
Great quality of display cabinet I ordered. Delivered by Piotr, friendly person and really good contact with him. Well-recommended.
Excellent service thank you
Excellent service thank you, great communication thrpigjt and super quick delivery, will use again. Highly recommended.
On time and very helpful bringing the…
On time and very helpful bringing the sofa into the property.
I would really recommend this company…
I would really recommend this company as the service we received was excellent. The sofas are of a very high quality, very comfortable and the delivery service was superb. The delivery team were very friendly and they put the sofas together quickly and cleaned up after and made sure I was completely happy with everything before they left. I would highly recommend this company and would definitely use them again.
Misleading Seller on B&Q market place
Bought a kitchen through B&Q from this company. Kitchen is no way near as shown in pictures and in description. You can not fit these flimsy kitchen anywhere. Now struggling to get the refund. They are not selling their products on line as per consumer act 2015. Pursuing the case through CAB.
Very professional advise and delivery
Great delivery service
I had a fantastic experience with my sofa delivery! The delivery man was punctual, professional, and incredibly helpful. He handled everything with care and was also friendly and courteous, making the whole process smooth and stress-free. I appreciate the great service and would highly recommend
Thank you!
Quick and efficient.
Quick and efficient turnaround, delivery team also very friendly and helpful. Haven’t used sofa bed yet so can’t comment on comfort or quality, but cushioning is nice and firm plus it seems fairly well built so looking forward to using it.
More information on delivery and if you…
More information on delivery and if you will have to put together!
I also didn't get instructions for the right sofa!
Great Service
Very helpful, extremely professional and on time 🙂 If I can request this driver on future deliveries then I will. Thanks Team.
Absolutely fabulous service and best…
Absolutely fabulous service and best price for the kitchen units. They are professional and friendly
Great quality,value and customer…
Great quality,value and customer service.
We have purchased two full sets of bedroom furniture.
Easy to understand instructions and well engineerd product.because we loved main bedroom furniture that much we adapted the furniture to be used in our en suite and it looks amazing.
The whole team at Heze are a pleasure to deal with, the after sales service is really good too.
I would not hesitate to recommend Heze to friends and family.
Thanks Monika and Heze
Delivery man was so helpful and went extra mile
Delivery man was so helpful, I had no one to carry it upstairs and he kindly went the extra mile to bring the two part package up.
He was kind and even delivered it to the appropriate room.
Great service and the delivery guy was…
Great service and the delivery guy was so helpful
Excellent
Piotr was very professional and delivered our furniture with care.
Thank you so much!
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