HeyCurves Reviews 

122
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Still hasn’t receive the item I ordered and no update from this company. I ordered and paid 5.11.23 and the tracking number they give me is wrong and cannot be track. I have contacted the custom... See more

Rated 1 out of 5 stars

Absolutely awful products and service. Great marketing/advertising but very poor delivery. Bras are way too small, give virtually no support and are badly made. When try and return, not only does cust... See more

Rated 5 out of 5 stars

What an amazing company Hey Curves are to deal with. They managed my query on sizing so efficiently and sent me my replacement sizes straight away! So helpful on email too and no long waiting times fo... See more

Company replied

Rated 5 out of 5 stars

My successful orders!! After my first review after ordering but not benefiting from the products, I've since re ordered and my products are super, I've ordered much more besides and these are AMAZING!... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Every Ridge, Dip, Curve - You Are Beautiful 😍 HeyCurves Shapewear allows you to flaunt your curves without compromising comfort 🍑


Contact info

2.5

Poor

TrustScore 2.5 out of 5

122 reviews

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1-star

No recent history of asking for reviews

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2.5

All reviews

(122)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

What a great pleasure to deal with a…

What a great pleasure to deal with a company that totally considers their customers.
Amazing experience with their customer services.
Totally recommend HeyCurves with no hesitation

7 September 2021
Unprompted review
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Reply from HeyCurves

It's truly our pleasure to hear this from you Evelyn, thank you so much, you're SO kind ❤️

Rated 5 out of 5 stars

Excellent customer service

From ordering to delivery I had no problems at all. I forgot to use my discount at the time of ordering Katie was more than happy to refund it back to me, thanks again Katie

6 September 2021
Unprompted review
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Reply from HeyCurves

We're happy to have you as a HeyCurves customer Michelle, glad we could help ☺️xx

Rated 5 out of 5 stars

Spot on service!

When the pantie arrived I felt it was good quality, but I chose a size too small, they noticed I was on their website, looking to return them. Couldn’t find so I left, but it did get noticed by someone, so they mailed me. i told them them my panties were the wrong size an they processed a new order with a size bigger, I did not have to return the other one, instead they asked me to give it to someone who would fit it.
The service is 100%. Very friendly , kind and spot on!
Thank HeyCurves, I will order more.

3 September 2021
Unprompted review
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Reply from HeyCurves

Aww Paula thank you so much it's amazing to hear your kind words ❤️

Rated 5 out of 5 stars

Extremely quick and fantastic customer service.

I was having an issue with an item from this company but they went far above with their customer service snd helpfulness. The kind Katie was extremely helpful, answered my queries very quickly and helped to solve my issue, all within 3 e-mails. I was extremely pleased and would highly recommend Hey Curves for their dedication to making sure all your customer service needs were meet. I can’t praise them enough. Well done and thank you again Katie.😊👍🏻

31 August 2021
Unprompted review
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Reply from HeyCurves

You're what matters to us Margaret and what keeps us going are lovely kind words like yours. Thank you so, so much 😍

Rated 5 out of 5 stars

Excellent customer experience

Placed my order today but had trouble with adding my discount code. Emailed Katie, responded straight away with a resolution. Can’t wait to receive my order, love the fact supporting a small business.
If the order is as good as I hope then you will be my one stop shop for underwear.
Excellent customer experience is the way to increase customer retention and this shop has it in spades! Well done 👍

31 August 2021
Unprompted review
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Reply from HeyCurves

You are so kind Dawn and your words truly mean so much to us. We're here for you always & welcome to the HeyCurves community 🥰

Rated 5 out of 5 stars

Confidence booster!

I absolutely LOVE my boy shorts!
They give me the confidence I have lost since having my 2nd baby.
Extremely comfy even after wearing all day/night at a wedding, didn't roll down either!
I feel like they made me want to stand up straighter too.
May have to get the other colour!!

22 August 2021
Unprompted review
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Reply from HeyCurves

Gemma that's amaaaazing to hear!! Enjoy your HeyCurves <3

Rated 5 out of 5 stars

Thank you so much Kate from hey curves.

Thank you so much Kate from hey curves.
Ordered and delivered within a week off ordering .
Wonderful service 😃and the shorts and pants are amazing quality. I just love them.
Every woman should have at least couple pairs off theses . I’m size 18 shorts feel amazing they help the thighs from rubbing in the hot weather.
They give you the curves and you feel so sexy when you have that special dress on.

I will be buying again thank you😃

21 August 2021
Unprompted review
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Reply from HeyCurves

Tracy we're over the moon with your kind words... this makes us so happy here at HeyCurves - Thank you so much hun ❤️ xx

Rated 5 out of 5 stars

5 star service so far…item ordered was…

5 star service so far…item ordered was unsuitable but Katie @heycurves.co.uk arranged replacement without fuss and without need to return the original. Yet to receive replacement but am sure refund / return if not suitable will be processed without question.

So far so good 😊

19 August 2021
Unprompted review
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Reply from HeyCurves

Glad to hear it Helen - welcome to HeyCurves ❤️☺️

Rated 5 out of 5 stars

Great product

Great product, excellent customer service! Would definitely recommend

19 August 2021
Unprompted review
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Reply from HeyCurves

So kind of you to say Jacqueline ☺️

Rated 5 out of 5 stars

Great Customer Service

Even though the items I ordered weren’t exactly what I needed, Katie kindly sorted out my return and refund swiftly and with professionalism.

I would not hesitate to order again from HeyCurves.

18 August 2021
Unprompted review
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Reply from HeyCurves

That's wonderful to hear Sandra, we're happy to have you be part of the HeyCurves community - stay beautiful ☺️xx

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I ordered the wrong size and they went out of their way to help resolve the issue. First class. I highly recommend this company. Thank you

18 August 2021
Unprompted review
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Reply from HeyCurves

Happy to hear it Mrs Horwood - Thank you for your kind words 🥰

Rated 4 out of 5 stars

Don’t buy from them is all I can say

Don’t buy from them is all I can say ! I ordered & paid for an item for next day delivery & 2 days later I’m still waiting , have contacted them via email & messenger & no reply .
I felt I had to add to my original post as the parcel did arrive and after hearing from
Katie she not only refunded the next day delivery she refunded the whole purchase price. I understand things can conspire against companies when you rely on couriers but her gesture of goodwill far surpassed my expectations so I have changed my rating to 4 stars .

14 August 2021
Unprompted review
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Reply from HeyCurves

Gillian we're grateful for your understanding and empathetic response - we do try our best to provide the best customer service we can even if there are elements of the order process that are beyond our control. We hope you enjoy your HeyCurves Shapewear and once again we're grateful to have you as a customer 🥰

Rated 5 out of 5 stars

Excellent Service

Bought bras and panties but unfortunately the panties were too small.
The response I had from Katie in Customer Service was excellent. She kindly offered to exchange them and arranged for the replacements to be sent free of charge.
I didn't even have to send the others back.
First class and highly recommend HeyCurves

13 August 2021
Unprompted review
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Reply from HeyCurves

Mrs Savage you're truly wonderful - thank you so much for your kind words ☺️

Rated 5 out of 5 stars

The customer service I have received…

The customer service I have received from Katie at HeyCurves has been nothing more than exceptional
My original order was too small so she has sent me a size up at no extra cost.

All I have to do is pass on the original order to someone you will love it 😍

13 August 2021
Unprompted review
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Reply from HeyCurves

Aww Anne that's wonderful to hear - welcome to the HeyCurves family 🥰

Rated 4 out of 5 stars

Great products

I saw the advert for HeyCurves and ordered straight away from there delivery was quick products were amazingly good great quality i ended up needing a refun it toke a bit longer to process but the customer service is spectacular the agent that helped me (Katie) was amazing really helpful very polite would recommend HeyCurves great products

12 August 2021
Unprompted review
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Reply from HeyCurves

We appreciate your feedback Naz thanks a bunch lovely x

Rated 5 out of 5 stars

Excellent Customer Service

Although these just weren't for me and didn't suit me, the customer service I received to return them was excellent. Quick delivery and quick response.

12 August 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Thanks for your kind words Louise ❤️

Rated 5 out of 5 stars

Delivery was very speedy

Delivery was very speedy. Queries were answered and any problems I had sorted very quickly. Items received were very good quality.

9 August 2021
Unprompted review
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Reply from HeyCurves

That's great to hear Lezley thank you so much 😘

Rated 5 out of 5 stars

Fabulous company

Fabulous company,
I purchased an item which was too small, contacted them, no problem, refund arranged.
Immediate response, excellent, well done.
First class customer service.
Would buy again in a heartbeat
Thank you

9 August 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Karon you are sooo sweet... you've made our day with your kind words... glad to have you onboard the HeyCurves community ❤️🥰

Rated 5 out of 5 stars

Brilliant

Brilliant. Very quick and lovely lady. A very kind and accommodating business will certainly spread the word.

5 August 2021
Unprompted review
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Reply from HeyCurves

You're so sweet Jane thank you x 🥰

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