Overall, one of the better survey apps for sure. Payouts are definitely fast if you just keep going and don’t need a crazy amount. Only real complaint that always pisses me off is that when doing some... See more
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Hey cash is the only app I have found that actually pays out as advertisedk

Reply from HeyCash
You get four stars cause of all the screen out i got from surveys lol

Reply from HeyCash
One of the top 3 worst apps.
Over 70% of offers stop being tracked once they’re worth just a few euros.
Go with Qmee for surveys.
And Freecash for games.
Over €30 in unpaid earnings, and
they didn’t even reimburse me for an offer where I spent money—stay away from this one.

Reply from HeyCash
Have fun in answering surveys and playing games.Its really pay.

Reply from HeyCash
My experience with HeyCash has been extremely frustrating.
After being asked to verify my phone number, I completed the verification successfully. Immediately afterwards, I suddenly became unable to qualify for any surveys. Every single survey attempt started showing the same “You Didn’t Qualify This Time” message.
I contacted support and provided screenshots. They repeatedly told me that my account was being reviewed and that the relevant team was looking into possible account or technical issues. However, after more than a week of waiting, I received no actual explanation, no resolution, and no timeframe for when the issue would be fixed.
What makes the situation even more frustrating is that support initially replied quickly, but after I continued asking for a proper update on the unresolved issue, they eventually stopped responding altogether.
I have been patient and cooperative throughout the process, but I am still unable to use the survey offerwall normally and have received no meaningful resolution.
Based on my personal experience, I cannot recommend the platform at this time. I hope HeyCash improves its support process and provides customers with clear explanations instead of repeatedly saying that a case is being reviewed without any actual progress.

Reply from HeyCash

Reply from HeyCash
Crap, Crap, CRAP APP!!!
OVER A WHOLE 365 DAYS AGO, I attempted to withdraw MY EARNINGS, in the amount of $20.00 (USD). Some pop-up appeared, stating, "Something went wrong. Contact Support"
I did as directed, and immediately reached out to "Support" which was a gross waste of precious time.
I tried again, OVER A YEAR LATER...only to be met with more BULL CRAP!!
SCAMMY SCAMMERS IS HEYCASH!!

Reply from HeyCash
Hey cash is the best ya definitely won’t be disappointed

Reply from HeyCash
The surveys for the most part are easier to complete than other sites, and definitely pay better. There have been a few problems with surveys cutting me off at the very end as it’s finished and then saying there’s a problem or error resulting in my not receiving the reward or payout for them, but not a ton. Overall, great site and rewards/pay add up much faster than most sites I’ve tried.

Reply from HeyCash
The team were extremely responsive when I hit a game milestone but had not received the credit yet.

Reply from HeyCash
AI bots as customer service, asked email confirmation for completing offer, when they send no emails when offers completed, offer completed 10 hours before offer expired turned out to be completed 1 hour after expiration on their side, print screens do not help while working with bots. If you have 1-2 £ to win with not much effort, go for it. Consider different website this kind if you are to play for reward more than that, too high risk you get no reward...

Reply from HeyCash
I love playing Bingo Frenzy on Heycash. They even pay out quickly with a small fee.
I never have taken a survey as it always says none are available.
I would love to take a survey.

Reply from HeyCash
UPD: I got reply from HeyCash to send evidence using FiveSurvey’s email so if the issue is resolved or not after the evidence is sent, I will update it here. I have 2 other completed offers on HeyCash done before this incident so will update how it goes with those as well.
UPD: APPARENTLY the reply I got here was wrong as FiveCash told me to reach HeyCash support! They don’t see even where they are replying!!!! To be safe I emailed them (HeyCash) a formal complaint 4 days ago and they replied with standard template answer to get details and I replied back and then it was silence.
All in all, for now, across HeyCash, Prime and TopSurveys (it’s one business eco-system) I wasn’t paid around 25 EUR for the completed offers!
Very disappointing support and unresolved tracking issues
I completed an offer on HeyCash, but the reward was not credited. I contacted support and explained the situation, including that previous milestones in the same game had tracked successfully.
The most frustrating part was not even the missing reward - it was the support response.
I repeatedly asked one very simple question: Was my case escalated to the offer provider - yes or no?
Instead of answering, support repeatedly sent the same generic responses about tracking, VPNs, device settings and permissions. I explicitly explained that these repeated answers did not address my question, but the same template responses continued. The ticket was eventually closed several times without answering the question.
I also have other recent examples of offers not being credited across the same group of platforms (in total 10+ offers weren’t credited), which makes these repeated “tracking failed” explanations particularly concerning. And the same customer support answering pattern - First they ask to wait 72 hours and promise to investigate the matter after that and when this time passes, they keep saying that it is “tracking/VPN or or decide problem” without any try to escalate the matter to the offer provider.
I understand that tracking can fail and that HeyCash may not be able to manually credit an offer without verification data. However, that does not explain why support could not simply tell me whether the case had been escalated to the offer provider, or provide the provider’s name so I could contact them myself. In the end, after HeyCash hasn’t answered my question, they sent me a reply “we try to make your experience smooth and rewarding and we are here if you have any questions”. This is already some kind of surrealism.
I have screenshots of the entire conversation and can provide them if necessary.
The issue here is not simply that an offer failed to track. It is the refusal to properly address a straightforward support question.
Very disappointing experience.

Reply from HeyCash
Really good App. Pays instant and there are always surveys and games to play and earn. I cashed out several times already.

Reply from HeyCash
I don't like how you guys keep lowering the rewards once you get close to it you lower it for some reason and you say you pay and do not get the reward tired of that one of them you already dropped it $300

Reply from HeyCash
My experience with HeyCash has been surprisingly more consistent than FreeCash. I give it 4 stars only because the surveys seem to time out or they get stuck more than I’d like. However, the rewards from testing games and such have been beneficial.

Reply from HeyCash
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