HeyCash Reviews 

8,344
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,248 reviews, reviewers had a great experience with this company. Customers love the wide variety of fun games and engaging surveys available, noting that the platform provides a legitimate and enjoyable way to earn extra money. Many consumers highlight that earnings are credited rapidly and payouts are handled efficiently, making it a reliable choice for everyday users. However, some reviewers were not happy with customer support, mentioning unhelpful responses and frustrating delays when trying to resolve payment tracking issues. A few other people also felt that certain surveys unexpectedly screened them out or froze near completion after spending significant time completing them.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment, as opinions on withdrawal processes and... See more

Application

Reviewers highlight ambiguous aspects of application, with many consumers praising the fun games, quick... See more

User experience

Consumers find user experience to be ambiguous, with many reviewers praising the app for its fun games,... See more

Customer service

Customers had negative experiences with customer service, reporting that support operates on robotic evasion... See more

Product

Reviewers mention ambiguous feedback about product performance, as many consumers praise the fun game... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, one of the better survey apps for sure. Payouts are definitely fast if you just keep going and don’t need a crazy amount. Only real complaint that always pisses me off is that when doing some... See more

Company replied

Rated 4 out of 5 stars

My experience with HeyCash has been surprisingly more consistent than FreeCash. I give it 4 stars only because the surveys seem to time out or they get stuck more than I’d like. However, the rewards f... See more

Company replied

Rated 3 out of 5 stars

This is actually a great survey and game app. The surveys pay automatically and The CashApp pay is a welcomed benefit. However when you actually spend money in A App it takes 3 or more days to pay you... See more

Company replied

Rated 3 out of 5 stars

In the last week I have had 3 apps that I'd made significant progress on stuff out, I will say that one of them the people at Heycash did provide a "refund" however, it took a lot of back and forth... See more

Company replied


Company details

About HeyCash

Written by the company

HeyCash is your gateway to earning real rewards just by sharing your opinions and engaging in fun activities! As a premier survey and rewards platform, HeyCash connects you with opportunities to participate in surveys, product reviews, and other interactive tasks provided by reputable brands and companies worldwide.

Here’s how it works:
1. Create your account, and access various surveys and tasks tailored to your interests.

2. Earn points for each survey or task you complete. Each activity has different rewards based on length and complexity, offering something for everyone!

3. Your points quickly add up, allowing you to redeem them for cash via PayPal or a range of gift cards to your favorite stores and brands.

HeyCash is designed to make earning extra income fun, simple, and rewarding. Plus, with frequent opportunities and new activities every day, there’s always something new to explore.

Start earning now with HeyCash!

Contact info

3.8

Great

TrustScore 4 out of 5

8K reviews

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3.8

All reviews

(8,344)

3,259 reviews in the last 12 months

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Rated 5 out of 5 stars

Hey cash is the only app I have found…

Hey cash is the only app I have found that actually pays out as advertisedk

3 August 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with HeyCash.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@heycash.com. We'd always be happy to hear from you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 4 out of 5 stars

You get four stars cause of all the…

You get four stars cause of all the screen out i got from surveys lol

25 August 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@heycash.com with the survey details and any screenshots so our team can take a closer look.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 1 out of 5 stars

One of the top 3 worst apps.

One of the top 3 worst apps.
Over 70% of offers stop being tracked once they’re worth just a few euros.
Go with Qmee for surveys.
And Freecash for games.
Over €30 in unpaid earnings, and
they didn’t even reimburse me for an offer where I spent money—stay away from this one.

1 August 2026
Unprompted review
HeyCash logo

Reply from HeyCash

"Hi,

Thank you for taking the time to share your experience. We truly appreciate your feedback and understand how important it is to receive your points after completing an offer.

Offer tracking and crediting can sometimes take a little time. Some offers may take up to three (3) business days for our offer partners to complete their verification process.

If your points still haven't been added after that time, or if you have any account-specific questions, please send us an email at help@heycash.com with any helpful details or screenshots. Our team will be happy to take a closer look and assist you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team"

Rated 5 out of 5 stars

Have fun in answering surveys and…

Have fun in answering surveys and playing games.Its really pay.

24 August 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with HeyCash.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@heycash.com. We'd always be happy to hear from you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 1 out of 5 stars

Support kept saying my account was being reviewed, then stopped responding


My experience with HeyCash has been extremely frustrating.

After being asked to verify my phone number, I completed the verification successfully. Immediately afterwards, I suddenly became unable to qualify for any surveys. Every single survey attempt started showing the same “You Didn’t Qualify This Time” message.

I contacted support and provided screenshots. They repeatedly told me that my account was being reviewed and that the relevant team was looking into possible account or technical issues. However, after more than a week of waiting, I received no actual explanation, no resolution, and no timeframe for when the issue would be fixed.

What makes the situation even more frustrating is that support initially replied quickly, but after I continued asking for a proper update on the unresolved issue, they eventually stopped responding altogether.

I have been patient and cooperative throughout the process, but I am still unable to use the survey offerwall normally and have received no meaningful resolution.

Based on my personal experience, I cannot recommend the platform at this time. I hope HeyCash improves its support process and provides customers with clear explanations instead of repeatedly saying that a case is being reviewed without any actual progress.

18 August 2026
Unprompted review
HeyCash logo

Reply from HeyCash

"Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

If there's anything specific you'd like us to look into, please email us at help@heycash.com with a few more details. Our team will be happy to assist you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team"

Rated 5 out of 5 stars

Love the games and that you really do…

Love the games and that you really do payout

23 August 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with HeyCash.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@heycash.com. We'd always be happy to hear from you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 1 out of 5 stars

Crappy App! Don't use!!

Crap, Crap, CRAP APP!!!

OVER A WHOLE 365 DAYS AGO, I attempted to withdraw MY EARNINGS, in the amount of $20.00 (USD). Some pop-up appeared, stating, "Something went wrong. Contact Support"
I did as directed, and immediately reached out to "Support" which was a gross waste of precious time.

I tried again, OVER A YEAR LATER...only to be met with more BULL CRAP!!

SCAMMY SCAMMERS IS HEYCASH!!

23 August 2026
Unprompted review
HeyCash logo

Reply from HeyCash

"Hi,

Thank you for taking the time to share your experience. We understand how important it is to enjoy a smooth reward redemption process, and we appreciate you letting us know about your concerns.

There are a few reasons why a cash out may not be available right away, such as account verification, reward eligibility, minimum payout requirements, or a temporary technical review to help keep rewards secure.

We'd love the opportunity to take a closer look at your account. Please email us at help@heycash.com, and include any relevant details or screenshots if possible. Our team will be happy to assist you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team"

Rated 5 out of 5 stars

Hey cash is the best ya definitely…

Hey cash is the best ya definitely won’t be disappointed

15 August 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with HeyCash.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@heycash.com. We'd always be happy to hear from you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 5 out of 5 stars

Good site

The surveys for the most part are easier to complete than other sites, and definitely pay better. There have been a few problems with surveys cutting me off at the very end as it’s finished and then saying there’s a problem or error resulting in my not receiving the reward or payout for them, but not a ton. Overall, great site and rewards/pay add up much faster than most sites I’ve tried.

21 August 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with HeyCash.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@heycash.com. We'd always be happy to hear from you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 5 out of 5 stars

Easy and reliable

Easy and reliable

25 July 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with HeyCash.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@heycash.com. We'd always be happy to hear from you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 5 out of 5 stars

Efficient support team

The team were extremely responsive when I hit a game milestone but had not received the credit yet.

21 August 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with HeyCash.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@heycash.com. We'd always be happy to hear from you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 1 out of 5 stars

I never got my money

I never got my money

14 August 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

If there's anything specific you'd like us to look into, please email us at help@heycash.com with a few more details. Our team will be happy to assist you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 1 out of 5 stars

Scam

AI bots as customer service, asked email confirmation for completing offer, when they send no emails when offers completed, offer completed 10 hours before offer expired turned out to be completed 1 hour after expiration on their side, print screens do not help while working with bots. If you have 1-2 £ to win with not much effort, go for it. Consider different website this kind if you are to play for reward more than that, too high risk you get no reward...

21 August 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

If there's anything specific you'd like us to look into, please email us at help@heycash.com with a few more details. Our team will be happy to assist you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 5 out of 5 stars

I love playing Bingo Frenzy on Heycash

I love playing Bingo Frenzy on Heycash. They even pay out quickly with a small fee.
I never have taken a survey as it always says none are available.

I would love to take a survey.

20 August 2026
HeyCash logo

Reply from HeyCash

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with Five Surveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@fivesurveys.com. We'd always be happy to hear from you.

Thank you for choosing Five Surveys - Where Your Opinions Matter!

Best regards,
Five Surveys Support Team"

Rated 1 out of 5 stars

Very disappointing support and…

UPD: I got reply from HeyCash to send evidence using FiveSurvey’s email so if the issue is resolved or not after the evidence is sent, I will update it here. I have 2 other completed offers on HeyCash done before this incident so will update how it goes with those as well.

UPD: APPARENTLY the reply I got here was wrong as FiveCash told me to reach HeyCash support! They don’t see even where they are replying!!!! To be safe I emailed them (HeyCash) a formal complaint 4 days ago and they replied with standard template answer to get details and I replied back and then it was silence.

All in all, for now, across HeyCash, Prime and TopSurveys (it’s one business eco-system) I wasn’t paid around 25 EUR for the completed offers!

Very disappointing support and unresolved tracking issues

I completed an offer on HeyCash, but the reward was not credited. I contacted support and explained the situation, including that previous milestones in the same game had tracked successfully.

The most frustrating part was not even the missing reward - it was the support response.

I repeatedly asked one very simple question: Was my case escalated to the offer provider - yes or no?

Instead of answering, support repeatedly sent the same generic responses about tracking, VPNs, device settings and permissions. I explicitly explained that these repeated answers did not address my question, but the same template responses continued. The ticket was eventually closed several times without answering the question.

I also have other recent examples of offers not being credited across the same group of platforms (in total 10+ offers weren’t credited), which makes these repeated “tracking failed” explanations particularly concerning. And the same customer support answering pattern - First they ask to wait 72 hours and promise to investigate the matter after that and when this time passes, they keep saying that it is “tracking/VPN or or decide problem” without any try to escalate the matter to the offer provider.

I understand that tracking can fail and that HeyCash may not be able to manually credit an offer without verification data. However, that does not explain why support could not simply tell me whether the case had been escalated to the offer provider, or provide the provider’s name so I could contact them myself. In the end, after HeyCash hasn’t answered my question, they sent me a reply “we try to make your experience smooth and rewarding and we are here if you have any questions”. This is already some kind of surrealism.

I have screenshots of the entire conversation and can provide them if necessary.

The issue here is not simply that an offer failed to track. It is the refusal to properly address a straightforward support question.

Very disappointing experience.

20 August 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Hi,

Thank you for taking the time to share your experience. We truly appreciate your feedback and understand how important it is to receive your points after completing an offer.

Offer tracking and crediting can sometimes take a little time. Some offers may take up to three (3) business days for our offer partners to complete their verification process.

If your points still haven't been added after that time, or if you have any account-specific questions, please send us an email at help@heycash.com with any helpful details or screenshots. Our team will be happy to take a closer look and assist you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 5 out of 5 stars

Really good App

Really good App. Pays instant and there are always surveys and games to play and earn. I cashed out several times already.

19 August 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with HeyCash.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@heycash.com. We'd always be happy to hear from you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 3 out of 5 stars

I don't like how you guys keep lowering…

I don't like how you guys keep lowering the rewards once you get close to it you lower it for some reason and you say you pay and do not get the reward tired of that one of them you already dropped it $300

19 August 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you for taking the time to share your feedback. We understand how surprising it can be when an offer's reward or payout appears different than expected.

Offer rewards are set by our offer partners and may occasionally change due to promotional updates, eligibility requirements, or campaign adjustments.

If you have any questions about a specific offer or would like us to review your account, please email us at help@heycash.com with the offer details and any screenshots you may have. Our team will be happy to take a closer look.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 5 out of 5 stars
HeyCash logo

Reply from HeyCash

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with HeyCash.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@heycash.com. We'd always be happy to hear from you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 5 out of 5 stars

Nothing

Nothing. Where is my code for my survey completion ?

19 August 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

If there's anything specific you'd like us to look into, please email us at help@heycash.com with a few more details. Our team will be happy to assist you.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

Rated 4 out of 5 stars

Surprising Turnout

My experience with HeyCash has been surprisingly more consistent than FreeCash. I give it 4 stars only because the surveys seem to time out or they get stuck more than I’d like. However, the rewards from testing games and such have been beneficial.

12 August 2026
HeyCash logo

Reply from HeyCash

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@heycash.com with the survey details and any screenshots so our team can take a closer look.

We truly value your feedback and hope to make your experience with HeyCash a great one.

Best regards,
HeyCash Support Team

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