Herts Glass Windows and Doors Ltd Reviews 

78
•
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

The good - the installers were polite and efficient. The pricing was in range of expected and not too high but not cheap either. The bad - they erred in the intial installation and had t... See more

Company replied

Rated 5 out of 5 stars

Shane and team came to measure and fit all our new windows. They were very impressive given that they had to work around other contractors on site who were completing some renovation work. They were... See more

Rated 5 out of 5 stars

After being let down by our window supplier. We contacted Shane and within 2 days he was around for a quotation. A very nice and knowledgeable man. We received a very competitive quotation and pro... See more

Rated 5 out of 5 stars

Shane met me, measured up, quoted a fair price for all the windows of my whole town house, (gave me the 2nd lowest of 5 quotes) but went out of his way to explain my options, source what we needed and... See more

Company details

  1. Window Installation Service
  2. also in
  3. Double Glazing Installer
  4. PVC Windows Supplier

Written by the company

Herts Glass Windows and Doors Ltd We are a Watford based company with years of experience specialising in all aspects of double glazing, working closely with builders, architects and home owners across Hertfordshire and the surrounding areas, with the understanding of the importance of keeping good communication throughout the job offering complete customer satisfaction. We are a Certass registered company and are part of the Consumers Protection Association giving our customers total peace of mind. Services We Offer: Bi-folding Doors Aluminium Sliders Aluminium Windows Upvc Windows and Doors Composite Doors Skylights and Lanterns Frameless Glazing Glass Polishing Modular Builds For more information please visit our website or feel free to pop in to our showroom. Thank you Regards Herts Glass and the team.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.7

All reviews

(78)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Job done right!

Shane met me, done all the measuring up for the windows that needed doing he even went out of his way to suggest a different option for one of the windows. I am very happy with the service that I received from Herts Glass. I love my new windows they are very solid and secure. Shane was brilliant throughout the process and communicated the whole time with me. Would definitely recommend them. Amazing!
Also a big thank you to the two lovely gentlemen who installed the windows they were lovely and done a brilliant job! (sorry I can’t remember names.)

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Shane was very helpful and took us through all our options clearly and were diligent in making sure we got the look we wanted. The finished product looks great. We've used them twice now and would definitely use them again! Thanks Shane!

18 July 2025
Unprompted review
Rated 5 out of 5 stars

A pleasure to work with

What a pleasure to work with Shane and his team are. Absolute professionals, and always keen to see the job out, even if it means staying late. Both times I've had them round they made sure to get everything done in as short a timespan as possible, and the job is always flawless. I cannot recommend these good people enough.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Herts Glass supplied all our new windows to our house. The quality of the windows is excellent and their products are reasonably priced. They also supplied bifold doors and a roof lantern. There were a few teething problems along the way that were all rectified and it was never an issue to come back. Shane and Neil run a fantastic company with excellent customer service and great communication. We highly recommend Herts Glass and would definitely use them again in the future.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Professionalism, Value, and Service

A couple of years ago, we at 1st Folding Sliding Doors Ltd. discovered Shane and his exceptional team while searching for a glass polishing service for one of our clients. From the onset, Shane demonstrated remarkable professionalism, completing the job swiftly and delivering outstanding quality at a very competitive price.

The booking process was seamless, and communication is easy, making Shane and his team a pleasure to work with. Our positive experience has led us to engage his services on numerous projects since then. We confidently and consistently recommend him to our clients.

The feedback has been overwhelmingly positive, with several clients even reaching out to thank us for the referral. Shane’s commitment to exceeding client expectations is evident in every interaction.

4 May 2024
Unprompted review
Rated 5 out of 5 stars

Great product and service from start to finish.

I have had a great experience with Cassie, Nick and the installation team at Herts Glass. I went to them via my builders recommendation. I had a very tight deadline, and they managed to deliver my new windows and doors, and install all within the required time frame. With quick and clear communication. It was great to be able to see the bifold and window samples before I confirmed my choices. Their prices were also very fair for the quality of products we have chosen. Thanks so much guys. I will be highly recommending you :).

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Highly Recommended. The work was excellent, friendly and fuss-free. The communication from initial enquiry to completion was prompt, clear and helpful. Pricing was good. Easy to trust.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and helpful

Efficient and helpful. Advice and recommendations very useful. All the men had good work ethic and pleasant. Punctual.
Price and terms acceptable. Would highly recommend. Everyone at Herts Glass was pleasant to deal with and delivered everything they promised-and more!

25 March 2024
Unprompted review
Rated 5 out of 5 stars

High grade quality windows and…

High grade quality windows and professional customer services. We feel very happy with services form Herts glass we have contracted them to replace most of the windows at our home and front door, Shane was very helpful and provided us with guidance. Love the new windows they feel secure and solid feels very safe. Shane communicated with us throughout the whole process we are now very happy with our new windows from Herts glass. Would very much so recommend.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality windows team is…

Excellent quality windows team is professional and fast. Found them to be polite, professional and high quality of windows and doors is as per their advice. The installation team is very helpful too, they worked very hard to get the job done ahead of the new year would highly recommend.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

5 stars 🌟

Very quick service. Was friendly and honest. Our back door broke and Shane came and secured the door for me very quickly. His team then came and fitted a new one! Such a great service would highly recommend.

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Professional, polite, friendly, competitively priced

They were polite, friendly, and punctual. On time for every appointment. Talked us through all the options really clearly. Competitive pricing. Good, timely communications.
Installation was very professional, neat and tidy, and went smoothly despite the challenges of getting a very big window up to a high first floor.
Paperwork and certification arrived quickly and everything was in order.
We will use this company again and recommend them.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We are very happy with the service we received from Herts Glass. The whole process was very smooth from initial contact via their website. The survey was conducted promptly and the quote provided was detailed and easy to understand. During installation the team were friendly, punctual and polite and the aftercare has also been excellent.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

A Top Class Company

I cannot speak highly enough of Herts Glass. From the prompt response to my initial enquiry to the great products (R7 patio doors and a new skylight), competitively priced. Every member of the team I dealt with was helpful and professional. Great installation and they left the place immaculate.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service and quality doors

Great customer service. Shane is really friendly and helpful. Quick to quote and really reasonable price. Quick and efficient installation. The doors are quality and look stunning. Had loads of comments.

4 October 2024
Unprompted review

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