Website is clear and easy to navigate, always delivered on time if not early, juices of high quality. A very trusted staff and business. I order for my husband so I get the sweeties,thank you!
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See what reviewers are saying
I bought two oxva xlim devices about a month ago, switching from disposable pods from a different company. I’m highly satisfied. I’m still using the original pod which has been refilled countless ti... See more
I always use Herbaltides, i love the service in the shops (staff are very friendly and helpful and not at all pushy) and online (you get a little sweet treat and a handwritten note saying thank you... See more
Company replied
Fantastic customer service , shopped here since opening day! Great variety of flavours. Very quick on delivery if cannot get to the stores. Always happy to help and answer any questions. And very loya... See more
Company replied
Company details
Information provided by various external sources
Herbal Tides are an established e-liquid company based in Derbyshire, we have a fully developed brand of e-liquids and all flavours are mixed on the day of purchase in our clean room laboratory at our Derby HQ’s. The team at HT strive to bring a unique experience when it comes to vaping and e-liquids. We help first time buyers to explore different devices to suit your lifestyle, from pod systems to Sub Ohm devices, there is something to suit each individual. Then you can sample a large collection of e-liquids to find the one that you really like. Whether new to vaping or experienced, our staff provide the very best advice, and value our style of customer service with our motto “People before profit” . It’s important that we not only listen to our customers feedback, but act on it. Which is why we continue to bring out new flavours at affordable prices, based on our customer feedback. We have been mixing since 2009 and treat mixology as a science, we take great pride in producing our products and we hope you enjoy them as much as we do.
Contact info
117a Dale Rd, DE21 7DJ, Spondon, Derby, United Kingdom
- 01332 987 597
- sales@herbaltides.co.uk
- herbaltides.co.uk
4.9
Excellent
244 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service every time
12 September 2021
Outstanding juice and service again and…
Outstanding juice and service again and again
12 September 2021
Wouldn’t buy from anywhere else!
Amazing products, amazing customer service. Wouldn’t go anywhere else. Would 100% recommend!
12 September 2021
Great Service and product as usual
5 September 2021
Really good service fast delivery…
Really good service fast delivery really pleased with this company
5 September 2021
Don't pick 2nd class
OK got no problem with herbal tides wonderful service and products but please don't pick 2nd class mail because I've spent £30 pounds on 27th august and nothing to show for it and they can't track it so lost that money 😢 as I said in this review got no problem with herbal tides or their products exceptional just saying don't choose 2nd class post royalmail problem not yours
10th August order sorted by ht as normal wonderful thank-you ht
4 September 2021
Reply from Herbaltides
Hi, I believe we have been in contact with you regarding this order. Please get back to us within the timeframe specified in our email. And we will expedite the order on a tracked 24 should you not receive them. Unfortunately we cannot predict when Royal Mail 2nd class would arrive. However you will not loose monies as we will compensate your order.
First time buyer very pleased with quick delivery
VERY PLEASED WITH QUICK DELIVERY I FIND THESE LIQUIDS TEND TO LAST BIT LONG THAN MY PREVIOUS TYPES. LIKE THE IDEA THAT YOU SPEND AND EARN POINTS TO MAKE IT BIT CHEAPER FOR NEXT PURCHASE. I WILL BE ORDERING AGAIN
14 August 2021
My orders have always arrived on time
My orders have always arrived on time. Staff have been helpful,and polite. I am a big fan of Herbaltides
11 August 2021
Excellent products and service
Excellent service and the e-liquids are second to none. The choice of products is vast and the staffs knowledge of their products is impressive. Definitely my favourite vape supplier.😀
7 August 2021
Great products
Great products, good deals, fast delivery and always a special, personal note of thanks with some little treats. Wouldn't buy frim anyehere else!
7 August 2021
Very quick and efficient service from…
Very quick and efficient service from herbal tides my pots were delivered in a few days and cheers for the sweets
4 August 2021
Great service
Great service. Still order from these guys even though I moved over 50 miles away.
1 August 2021
Herbaltides are a fantastic store
Herbaltides are a fantastic store! Friendly and incredibly helpful!. Would not use any other store since I discovered these! Always a fast delivery, with a friendly note. Just an all round A+ Experience!.
12 July 2021
Reply from Herbaltides
Thank you for your review Robert! I'm so glad to hear that Herbaltides has been able to provide a great experience for you. We strive to be the best at what we do and it sounds like we're doing just that.
We try hard to make sure our customers are taken care of every step of the way, from ordering all the way through delivery. We hope you'll continue being a part of our community by continuing shopping with us in the future and recommending us to your friends as well.
Exceptional service and products
Exceptional service and products, could not recommend higher.
8 July 2021
Unprompted review
Reply from Herbaltides
Hi Peter,
Thank you for the five star review of our products and service. I am delighted to hear that your experience was exceptional and that we exceeded your expectations! We are committed to providing only the highest quality goods at reasonable prices with fast shipping, and it's great to know that we've succeeded in these areas.
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