Just restarted after pausing my subscription for a few months. Easy process and was able to set up a fast appt with my provider who reviewed my history/progress/concerns. Provider approved me to res... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
1111B S Governors Ave STE 25428 , 19904, Dover, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received 5 months worth of product while being charged monthly for one full year. getting in touch with this company for any reason (even to cancel a subscription) is more difficult than with any other company I have ever given my hard earned money to before. my strong advice is to not become a customer of this company.

Reply from Henry Meds
5 years, 3 successful journeys, and total support. This company has helped me manage my menopause weight yo-yos with incredible professionalism and heart. The service is flawless and the staff is always there for you. I wish all healthcare was this efficient and compassionate!"

Reply from Henry Meds
I love Henry Meds. They are very thorough with questions and checking in with me. They listen to me when I have an issue and I’m not sure what to do, they have an answer. I would highly recommend them. The price is also reasonable. I have been with them a couple of years now.

Reply from Henry Meds
Have had great experience with providers. Professional, caring and knowledgeable. So glad to have such excellent and convenient weight management professionals.

Reply from Henry Meds
I don’t know whether their weight loss treatment is good. I had an appointment for my free virtual 15 min consultation and I waited 20 minutes past the appointment time.The nurse practitioner never showed up. I called the phone number provided for this company and waited over 10 minutes;no one answered. This doesn’t bode well for me bc like what if I had a problem with the side effects and needed to speak to someone about it?!
I thought that maybe they schedule in their time zone and not mine. Nope, it’s for EST which is the correct time zone for me.
So far, this has been a ginormous waste of my time!!! They either need to make this right for me or I will move on. That tennis star is a spokeswoman for a different company. Hopefully they can help and that their fees are reasonable.

Reply from Henry Meds
My experience with Henry Meds has been positive. I have found the nurse practitioners and support staff to be helpful and informative.

Reply from Henry Meds
I was hesitant to start this process but Jennifer was very supportive and answered all of my questions.
I am excited to start this journey!

Reply from Henry Meds
I canceled my subscription 9 months ago and the company is still charging fees including "administrative fees" of $50 a month and prior to that hundreds of dollars a month for non-existent services including "medical services". 18 months ago I spent 5 minutes on the phone with someone that went through a checklist. Charging hundreds of dollars a month for that 12 months later is unbelievable as is calling it "medical services".

Reply from Henry Meds
You emails are friendly polite and prompt. You direct my questions to understandable sites for answers.
Your response time is impeccable.
Appointment times are easily attainable.
My medication is delivered promptly with email confirmation of its processing.

Reply from Henry Meds
My conversation with the nurse was very good we went over a bunch of stuff and I was very pleased

Reply from Henry Meds
Very professional and product knowledge. Answered all the questions I had and provided option for me to use.
Thank you,

Reply from Henry Meds
Jessica Allen was friendly, caring, and informative. You make sure to have the best people for phone conferences. I’m excited about getting my weight under control. Thank you!

Reply from Henry Meds
When Wegovy first came out, it was so expensive, only the rich could afford it. After some research on an affordable version of GLP-1, looking on Reddit and other sites, the most positive reactions to the compounded versions of Wegovy along with the best customer service, were Henry Meds. I've been on it since August of 2023, and it has been one of the best decisions I've ever made!

Reply from Henry Meds
Very smooth and easy communication over the past 2 years. Very Happy with Henry meds.

Reply from Henry Meds

Reply from Henry Meds
Great service and suggestions, been with them over 2 years and on a maintenance program, pricey but very happy

Reply from Henry Meds
I am extremely impressed with the customer service at Henry Meds! Abby, the billing coordinator I spoke with, was very knowledgeable, efficient, and well spoken. She resolved my issue immediately. I highly recommend Henry Meds to anyone considering an online provider of weight loss medication.

Reply from Henry Meds
Wonderful interaction between myself and Trace. Very informative. Happy to join this great group.

Reply from Henry Meds
I was very impressed with the physician assistants knowledge. Very easy to talk to and he covered pretty much all the questions that I had before the questions were asked.

Reply from Henry Meds
I would actually leave a negative star review for this company if I could. I was dispensed placebo medication and should have known that it was not going to work. They advertise oral tablets for Tirzepatide medication but they did NOT work. Only thing that happened was I developed very horrible joint pain and pelvic pain one hour after taking medication. I was only on it for 1.5 weeks and paid $890 for three months that I cannot use. My appetite was more if you can imagine that. Please do not trust them!!!!!

Reply from Henry Meds
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.