Hello Fresh has brightened up flavour & colour on my plates.Delivery was prompt. However being the only mouth at my table it isn't so wonderful eating 2 meals consecutively the same twice a week. I h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great recipes, very handy when you’re a busy person good pricing and I like the commitment to reducing packaging. Food items are always fresh takes the hassle out of thinking of what to have for dinne... See more
Company replied
We are really enjoying the flexibility of HelloFresh, it’s great being able to change the amount of meals from one week to the next depending what we have on as a family. Also love the amount of recip... See more
Company replied
Firstly, we are happy and appreciative of the time saved in shopping and thinking "what will we have tonight" and also financial savings... no impulse buying everything is sorted all we have to do is... See more
Company replied
Company details
- #3 of 3 best companies in Online Food Ordering Service
- #4 of 4 best companies in Food Products Supplier
Written by the company
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Contact info
New Zealand
- hellofresh.co.nz
4.0
Great
15K reviews
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So much easier with a busy life
So much easier with a busy life , always fresh ingredients. Easy to follow , meals are so tasty
30 April 2025
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
The convenience was good
The convenience was good, food overall was pretty good but it definitely needed some extra flavours to make it from a student meal to a little bit something more gourmet
14 February 2026
Reply from HelloFresh New Zealand
Hi Can,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
The chicken was delicious as was the…
The chicken was delicious as was the potato salad. The avocado was probably a good week away from doing the job. A waste! Overall deserving of a 4.
23 February 2026
Unprompted review
Reply from HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren 💚
Great recipes
Great recipes, my young adult boys are enjoying the variety and ease of following the instructions
21 January 2026
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
Good option for busy family
Food choices are great, delivery on time and customer service is friendly.
6 January 2026
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
Hello fresh has a great selection of…
Hello fresh has a great selection of recipes n food. Prices are reasonable with a great selection. Have been a customer for over 3 years and can’t fault service and quality !
4 October 2025
Reply from HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren 💚
Hello Fresh for the win
We have been trialing both Hello Fresh and My Food Bag for awhile now, and have chosen Hello Fresh to go forward. The choices are just better, the food is great.. and the pricing is far far more reasonable. We love the packaging for HF too - so much easier when just about everything for a meal is in one bag which you can just grab. and we love the points and giveaways and little surprises that Hello Fresh keep delivering. Is convenient and easy - and the food is delicious.
5 August 2025
Reply from HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren 💚
There are hits and misses
There are hits and misses, but I've had a hundred or so boxes and will continue getting more.
19 July 2025
Reply from HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for, and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
I recieved my order on a Saturday by…
I recieved my order on a Saturday by Monday my tomatoes were rotting and the beans for different recipe were turning black. Disappointed.
28 January 2026
Reply from HelloFresh New Zealand
Hi Ange,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Pretty awesome
Firstly, we are happy and appreciative of the time saved in shopping and thinking "what will we have tonight" and also financial savings... no impulse buying everything is sorted all we have to do is cook eat andclean up... however something that keeps showing up is missing or un usable produce... this is our 3rd week and without even opening our first bag I have notice we dont have the recipe/method instructions... im hoping this week all bags will have all ingredients required and that they are usable... so all in all this is my only under par comments everything else taste variety and as stated in the beginning the savings on many levels is awesome.
3 February 2026
Reply from HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Tasty but not Quick
The meals have been tasty but I don't enjoy how long they take especially when tired and don't feel like reading from a recipe. Prefer to make quick meals where I can throw ingredients together.
3 February 2026
Reply from HelloFresh New Zealand
Hi Julia,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
Quality of product seemed to decline
Quality of product seemed to decline. EG shrivelled up radishes..Hello Fresh does not seem to be in tune with customers demographics.eg I am 78 years old.. my last order was tacos and hamburgers. More suitable for teenagers!
5 December 2025
Reply from HelloFresh New Zealand
Hi Jane,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Blanch
Customer Resolution Specialist
HelloFresh
Great way to take the stress of dinners…
Great way to take the stress of dinners and lunch ideas. As vegetarian, I get to choose from a great variety of veg options makes it so easy as well.
23 December 2025
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Reply from HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for, and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
Reply from HelloFresh New Zealand
Hi MP,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Hassle free
I really hate supermarket shopping and trying deciding on what meals to cook each week. I really like that HelloFresh kits have everything you need to make the meal. The quality of the meats and vegetables are excellent, as are the portion sizes.
I am enjoying cooking meals again and trying different recipes and ingredients.
14 January 2026
Reply from HelloFresh New Zealand
Thank you so much for your five-star review! ⭐
It's great to hear that our convenient recipes are making those 'what's for dinner?' decisions a breeze. 🙌
If you ever need a hand with your account or deliveries, we're available 24 hours a day, 7 days a week, and are happy to help! 😊
You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
LHaven't been able cook yet as my first…
LHaven't been able cook yet as my first delivery was sent to wrong address. Will re-review when I get a delivery
3 February 2026
Reply from HelloFresh New Zealand
Hi Hineari,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Great service
Great service, always appraised of delivery time. Great recipes,fresh ingredients. We save money on our meals this way.
21 January 2026
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
I have supported Hello Fresh for years
I have supported Hello Fresh for years, stopping and starting subscriptions depending on where I was in life. This time, my family have really enjoyed the experience, decision fatigue at an all-time low, and enjoyment at a high. So far, so good and have committed to the next four weeks (without a discount locking us in). Keep up the fresh, great recipes!
6 May 2025
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Great options and fast delivery
Great options and fast delivery. I know that things are more expensive but the protein portion is much more smaller than before, i ordered for two people and the meat is actually good for one.
10 February 2026
Reply from HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren
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