Heatsafe Heating Reviews 

127
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, particularly for boiler installations, which are often described as superb and efficient. The staff are frequently highlighted for being highly competent, courteous, and friendly, ensuring a professional and helpful experience. Reviewers also appreciate the meticulous care taken to protect properties, leaving areas clean and tidy after work. Customers also value clear communication, with thorough explanations and prompt documentation. Many commend the administrative support for making scheduling easy and arranging installations quickly. A significant number of consumers express their intention to use the company again, reflecting long-term satisfaction and trust.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish I was impressed by the level of customer centricity this business gave me as well as their knowledge and professionalism throughout. A great team who I'd happily reccomend to fa... See more

Rated 5 out of 5 stars

Excellent boiler install experience. Very pleased with the install of my new Navien boiler. The two installation engineers were highly competent, courteous at all times, and kept me informed of any... See more

Company replied

Rated 5 out of 5 stars

We were a bit apprehensive about the disruption the installation of a new boiler and six radiators could cause to a home. Our fears were unfounded as Heatsafe Heating did a first class job in two days... See more

Company replied

Rated 5 out of 5 stars

When our old boiler developed a fault I immediately phoned Heatsafe as we had used them before. Graham came out to assess the boiler and after a discussion we decided on a new boiler. He went over a... See more


Company details

  1. Heating Contractor
  2. Boiler Supplier

Written by the company

Heatsafe Heating are a 5 star rated boiler installation and heating company. We cover Glasgow, Falkirk, Edinburgh, Stirling and all surrounding areas to provide a professional, cost-effective and reliable service to all of our customers. Our Gas Safe registered team specialise in the service, installation and repair of all boilers and central systems. We have also been awarded 2021 Scottish Home Improvement Award For Best Plumbing And Heating Company. If you need help with a new boiler installation or a boiler repair, please get in touch or visit our website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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4.9

All reviews

(127)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely new boiler. Great service

I’ve just had my new boiler installed by Dougie and Graeme from Heatsafe Heating. I am absolutely delighted with the service given.
They arrived on time and quickly got to work which they do brilliantly together I may add.
Graeme found a small leak at my cooker and fixed it for me even though it wasn’t part of the job.
The work they both do is to a very high standard and tidied everything before they left.
They are two of the most pleasant and cheery workmen I have had any dealings with for a long time.
I would highly recommend Dougie Graeme and Heatsafe Thanks again guys

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Combi boiler

Dougie and the team were professional, on time and worked all day to instal my new boiler . At short notice and also disconnected an old gas fire . The job is to a high standard . I would definitely recommend Heatsafe Heating

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Heatsafe were very professional and…

Heatsafe were very professional and meticulous going about their work. Very informative and kept me updated all the way through the 3 day job. They were also extremely tidy and their workmanship was such a high standard that I’ll definitely be using them again in future as well as recommending them to others.

27 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic job. Thanks…

Heatsafe replaced my water cylinder changing us over to an unvented cylinder running from the mains. Graeme and his team have been great. They were quick and efficient, communicating well and I can’t recommend them highly enough.

5 June 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Dougie and the team went over and above to install a new boiler, radiators and thermostats throughout my property. And knocked it all out in 2 days. All work done to a high standard and very professional. I can highly recommend heatsafe

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Professional, Honest and Helpful

After receiving a favourable quote from Heatsafe to replace our faulty boiler an installation date was agreed however at short notice this was brought forward due to complete failure of existing system. Despite both engineers Dougie & Graeme being exceptionally busy they managed to fit us in two days early. From start to finish they were very professional, offered their advice, cleaned up after themselves and disposed of all rubbish.  A joy to work with who I would not hesitate to recommend to friends and family.

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Great service by Dougie @ Heatsave…

Great service by Dougie @ Heatsave Heating. Arrived on date and time booked, smartly dressed, explained what he was going to do, carried it out efficiently after answering some questions. Overall very happy, great communication, job done to high standard and would definitely recommend.

30 January 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Courteous, professional and on time. Dougie fixed a leak and serviced our boiler at a very reasonable cost. I’d highly recommend them.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Our old boiler was 40 years old but was still working, but was becoming a museum piece and beginning to make a noise. We decided to get a new heating system and found Heatsafe in Bonnybridge. Graeme and Dougie gave us quotes for 4 systems. We OK one and they installed the new system on the coldest days of December 22 fortunately they supplied 2 heaters. True professionals, Tidy, Recommend.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Customer since day 1

Been using Graeme's services ever since he started Heatsave over 10 years ago and wouldn't go anywhere else. Professional, courteous, reliable and friendly service from a team that knows what they are doing. Definitely 5 out of 5.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

New Boiler & Radiators

Just had an aging boiler and all our radiators (including towel rail) replaced by Graeme and the team. All work carried out professionally and in a friendly manner from the quote stage to completion. We now have a super efficient boiler with Hive system and cozy family home. Happy to recommend Heatsafe to anyone and we will only be using them in the future 🌟🌟🌟🌟🌟

7 December 2022
Unprompted review
Rated 5 out of 5 stars

Great service, great price!

Dougie attended faulty boiler quickly, sorted the issue at a reasonable price.
Then when boiler needed replaced he provided a competitive price and he and Harry installed it in super quick time.
Very clean working area, no mess, took all scrap and rubbish away. Very pleased.

26 October 2022
Unprompted review

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