Hear Now Australia Reviews 

241
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience with Hear Now at St Peter’s was a pleasant one. Sangeeta looked after me extremely well with her very friendly knowledgeable demeanour. I would recommend anyone to use this wonderful fac... See more

Rated 3 out of 5 stars

Very disappointing, I find them irritating in hot weather, the slightest amount of sweat or any moisture affects performance such as a clicking/rattling, for this reason I often remove them on smal... See more

Rated 5 out of 5 stars

I was recommended to see Vivian Wong at the Dandenong clinic about my hearing loss. What a truly amazing and patient doctor. Not only did she make me feel comfortable about needing a hearing aid but... See more

Rated 5 out of 5 stars

The Best Experience The audiologist was so patient with my, elderly mother, she was very clear with her instructions on how to use the new hearing aids and accessories. Hear Now followed up with u... See more

Company replied

Company details

Written by the company

Hear Now is an independently owned and operated hearing service provider. We specialise in providing treatment on a no out-of-pocket treatment basis for individuals with noise-induced hearing loss and tinnitus. Since commencing operations in 1995, the team at Hear Now has made life better for thousands of hard working individuals with an industrial deafness injury sustained from working in a noisy job.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

241 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(241)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My husband does not like his hearing…

My husband does not like his hearing aids because they are too big and hard to set up . However he felt the staff who helped him at the apt were good. He just does not like his hearing aids.

19 August 2022
Hear Now Australia logo

Reply from Hear Now Australia

Good afternoon, We're committed to making things right. We shall contact you today. Regards Angela

Rated 3 out of 5 stars

Hear Now Adelaide.

The hearing aids themselves function quite well, but I'm disappointed with Hear Now's Adelaide 'operation'. It exists in the same office area as a podiatry group, and there is no Hear Now telephone availability. This means that any phone contact for appointments (or any other business, queries or complaints) must be done through the Sydney office, which is very cumbersome & inconvenient. The audiologists employed in Adelaide appear to be largely part-time people, and you're lucky to get the same one in consecutive appointments, which doesn't help with continuity of treatment.

19 August 2022
Rated 4 out of 5 stars

New hearing aids

I was tested and new hearing aids were set up to suit my hearing needs. They have many features that were explained to me by the technician. It was a lot to take in but all the help I needed was available.

19 August 2022
Rated 5 out of 5 stars

Hera Now , Good service

Hear Now is courteous and prompt when I telephone for hearing aid support items such as batteries. I always receive a communication when my annual check comes about, the consultation is on time at the clinic.

19 August 2022
Rated 4 out of 5 stars

I am enduring difficulties with my…

I am enduring difficulties with my current hearing aids.
The fine keeper on the speaker pulls/falls out due to a split in the speaker body, which has been repaired previously.
One unit has been previously replaced due to battery problems, overall the quality is not there compared with other brands.

19 August 2022
Rated 3 out of 5 stars

The experience was fair

The experience was fair, the only problem was there were too many test the same, repeated. As I live away from the city, the travelling was stressful. You should be upfront with how many test are to be done. I would not have bothered.

19 August 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look