Hear Now Australia Reviews 

241
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience with Hear Now at St Peter’s was a pleasant one. Sangeeta looked after me extremely well with her very friendly knowledgeable demeanour. I would recommend anyone to use this wonderful fac... See more

Rated 3 out of 5 stars

Very disappointing, I find them irritating in hot weather, the slightest amount of sweat or any moisture affects performance such as a clicking/rattling, for this reason I often remove them on smal... See more

Rated 5 out of 5 stars

I was recommended to see Vivian Wong at the Dandenong clinic about my hearing loss. What a truly amazing and patient doctor. Not only did she make me feel comfortable about needing a hearing aid but... See more

Rated 5 out of 5 stars

The Best Experience The audiologist was so patient with my, elderly mother, she was very clear with her instructions on how to use the new hearing aids and accessories. Hear Now followed up with u... See more

Company replied

Company details

Written by the company

Hear Now is an independently owned and operated hearing service provider. We specialise in providing treatment on a no out-of-pocket treatment basis for individuals with noise-induced hearing loss and tinnitus. Since commencing operations in 1995, the team at Hear Now has made life better for thousands of hard working individuals with an industrial deafness injury sustained from working in a noisy job.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

241 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(241)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Audiologists are next level but the product range needs improvement

Hear Now provide a great service with Audiologist who bend over backwards to get the equipment to work at the optimum level. My concern is that the products i.e. hearing aids used in my case, were base(entry) level selections rather than premium level. In my case, none of the premium range in the brand selelcted for me was offered.

30 August 2022
Rated 5 out of 5 stars

My experiences with Hear Now

Ever since I have started with Hear Now, I have been happy with them. Originally they contacted me about hearing loss, and mine was found to be mainly due to industrial noise, throughout my working life. They assisted me with court action through work cover, and as a result I was awarded a sum of money, as well as battery replacement, and maintenance for the rest of life. Also, replacement of hearing aids every 5 years. More recently I was supplied with rechargeable hearing aids from the government, because I am a senior. Hear Now tuned those to my satisfaction as well. Hearing aids help me hear things that I would not be able to hear without them, however, no hearing aids can ever replace normal hearing, and there are some things said near me that I don't hear properly, especially when other noises are present such as music, and people talking. Without properly tuned hearing aids, my life would be awful. So, thank you Hear Now for your help in making my life better
Howard Trenorden

26 August 2022
Rated 5 out of 5 stars

Initial contact

Initial contact, staff very helpful. Hearing test very
thorough and straight forward. Hearing assessment,
very professional. Hearing aids assessment and
fitting was first class. Overall experience was
exceptionally well done to all concerned.
Ps. I love my hearing aids. A whole new world to me.

24 August 2022
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, My hearing aids can hardly been seen, I now can watch TV and hear without the use of subtitles, Staff are very friendly and helpful,
If you are looking to get your hearing test or need new hearing aids look no further :o)

24 August 2022
Rated 1 out of 5 stars
Hear Now Australia logo

Reply from Hear Now Australia

Good afternoon Mr Fradd, my name is Mick and I am a Senior Hearing Advisor at Hear Now.
I just tried calling you but the number seems disconnected.
Could you please contact me on 1300 855 037, I would like to speak with you about the hearing aids you received from us in April 2020 and the service we are providing.
I look forward you speaking with you.

Rated 5 out of 5 stars

All good,

All good,
very happy with the service from your representative. Hearing aids are working fine.
Thank you.
Warm regards,
Stan Janicki

22 August 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look