We love Hearing Wales Mumbles branch , so caring and such an excellent service . My mum was really isolated before she got her hearing aids sorted and the after sales care and service the team offer m... See more
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HEARING WALES is an Independent Private Hearing Care Business, offering unparalleled hearing care & the best hearing systems available to clients throughout the whole of Wales, both in our clinics, branches and in your own home. We offer all aspects of hearing care including all leading brands of digital hearing aids, hearing protection, ear wax removal and free hearing tests. We are the only Hearing Centre in Wales to be awarded the Phonak 5 Star Centre status in recognition of the superior service that we offer. We are very proud of our unparalleled service and offer comprehensive aftercare for the lifetime of your hearing system.
Contact info
99 Newton Road, SA3 4BN, Swansea, United Kingdom
- 0800 313 4304
- office@hearingwales.com
- hearingwales.com
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Extremely professional service
Very professional service, I would highly recommend to family & friends, warm & friendly welcome, staff at Hearing Wales Narberth are amazing.
Needed help quickly…
Needed help quickly with hearing aids en route to holiday, sorted within minutes, very grateful
Excellent visit to Hearing Wales
Excellent visit to Hearing Wales, team on site could not have been more understanding or professional.
Usual excellent service at Hearing Wales at Cardiff
I live in Newport but yesterday I was visiting Cardiff so I called into Hearing Wales on the off chance to check on a problem I was encountering with my aids. Despite not having made an appointment Nicola arranged for me to see Sophia between patients. The minor problem was resolved there and then saving me a return journey from Newport. Thanks again both for the first class customer service. I highly recommend this company.
Wonderful service
I live in the Midlands but spend a good deal of time at our caravan in Llandovery. Each year I need to get my ears “hoovered” and this year I felt the familiar pressure and muffled hearing just as we were about to head to Wales.
Hearing Wales accommodated me swiftly. The staff were wonderfully friendly and professional. The lovely lady at Reception even phoned to check if we were ok due to the snowfall, and also offered me a cancellation slot. A fabulous service, I will definitely use Hearing Wales again!
Excellent service from Dave Wisby
Excellent service from Dave Wisby, on time efficient and helpful. Thank you
Very pleasant chap
Very pleasant chap, very presentable and efficient.
Fantastic service
Fantastic service from the moment I made a appointment.very helpful and professional. The shop is spotless ,all staff are very polite and highly trained. Fitted my hearing aids then spent a long time explaining how to use them. Also set up my smart phone to control the aids. Wow that's customer service at it's best. Well done and thank you for your support.✅✅✅💂
EXCELLENT SERVICE
Staff are always friendly, professional and helpful. Very thorough with everything needed. Thank you!
Good service
Good service, efficient and on time, ears unblocked and feeling great
Premises easily signposted.
Premises easily signposted.
Greeted on arrival and receptionist offered to take my coat.
Audiologist introduced herself.
Checked my ears and offered advice to deal with issue
Very efficient service of my ear wax removal
Very efficient service, my ear felt so much better after the wax was removed!No fuss, just got the job done!
Great service and really helpful advice
Brilliant service
Dave in the Uplands branch was very helpful. Very knowledgeable and explained everything every step of the way. Would highly recommend using Dave and Hearing Wales.
Very good service
Very good service. I use them regularly for wax removal which I have a problem with. Fitted me in for a last minute appointment which they understood I needed. Always a pleasure to go there.
Brilliant place to have ears cleaned.
First off plenty of parking right outside. Prompt service and very polite and professional. Great communication, and more importantly ears clear of wax. Thoroughly recommend, I will go no where else.
I can hear again
Speaking on behalf of my mother the patient she thought it was a very friendly professional service and delighted to be able to hear again 👍
Such a lovely and relaxed atmosphere
Such a lovely and relaxed atmosphere . I was made to feel welcome as soon as I walked in . The staff were very plesent and informative. The receptionist was very friendly and the lady who performed my hearing test put me at ease by explaining everything step by step and answered any questions I might have. A most plesent experience all round. Will definitely be going back again.
Amy was very helpful
Amy was very helpful and reassuring after i have been having ongoing ear problems for the past 4 months. Adele is very accommodating whenever I phone for an appointment. Very good service and friendly
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