I think this might be a scam I paid over £60 nothing was delivered. When I sent a message to the so called company the reply was that we were equally liable for the delivery. At no point can I be liab... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What a waste of time, the company is advertising stock they don't physically have ? , also they sell express delivery that could not possibly be used , what a rip off , honestly if you don't want hass... See more
Company replied
1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... See more
Company replied
Anchors did not fit my Phonak speaker wire. The hole in the anchor cable through which the speaker wire must go was far too big, with the result that the anchor simply floats around. This result... See more
Company replied
Company details
Written by the company
Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!
Contact info
Hinckley Road 227, LE3 0TG, Leicester, United Kingdom
- 01455 245749
- sales@hearingaidaccessories.co.uk
- hearingaidaccessories.co.uk
1.8
Poor
207 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hearing aid accessories arrived…
Hearing aid accessories arrived promptly and were reasonably priced.
3 September 2021
All the bits and pieces I wanted for my…
All the bits and pieces I wanted for my hearing aids in one place. I could not find another supplier who seemed to have the particular combination I needed.
Genuine parts as advertised delivered in good time. I shall return.
1 September 2021
Everything was spot on.
Everything was spot on. Easy to order and super fast delivery. What more could you ask for. Thanks.
1 September 2021
Everything is great
14 August 2021
Ear wax exlpained
6
Ear wax sheilds explained to me, how they work and a video on how to fit them. Cannot ask for more. H.B.Harris
5 August 2021
I only needed some advice and not being…
I only needed some advice and not being a customer, I was very pleased to be treated so well. Thank you so much everyone.
5 August 2021
Excellent service
Excellent service! Very helpful staff who took extra care with this purchase and follow up phone calls. The device is sadly not loud enough for someone with profound hearing loss (less than 2%) but we haven’t given up and are exploring different combinations of hearing aids to enhance the connection with tv adapter.
3 August 2021
Good experience
Although the items were not in stock when ordering, I was told, via the web chat line, that the items would be in stock within one to two weeks. The first item arrived a few days later, and the second, the following week. Well packaged.
3 August 2021
Bought these batteries as Specsavers…
Bought these batteries as Specsavers did not have any in stocks, batteries were as described and delivered on time, but I have only left a four star review because the shelf life of the batteries is December 2022, so may not be able to use them all by then, shelf life of the specsavers batteries is January 2025
1 August 2021
No review really needed all OK as b4
1 August 2021
Very happy with my purchase arrived…
Very happy with my purchase arrived quickly and fit perfect .
30 July 2021
Incredible service 👍
29 July 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.