I think this might be a scam I paid over £60 nothing was delivered. When I sent a message to the so called company the reply was that we were equally liable for the delivery. At no point can I be liab... See more
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What a waste of time, the company is advertising stock they don't physically have ? , also they sell express delivery that could not possibly be used , what a rip off , honestly if you don't want hass... See more
Company replied
1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... See more
Company replied
Anchors did not fit my Phonak speaker wire. The hole in the anchor cable through which the speaker wire must go was far too big, with the result that the anchor simply floats around. This result... See more
Company replied
Company details
Written by the company
Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!
Contact info
Hinckley Road 227, LE3 0TG, Leicester, United Kingdom
- 01455 245749
- sales@hearingaidaccessories.co.uk
- hearingaidaccessories.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent attention and assistance from…
Excellent attention and assistance from Joy and others. For any future hearing aid accessory that I require in the future will be from this Company
First time of dealing with Hearing Aid…
First time of dealing with Hearing Aid Accessories, item ordered as shown in stock but when order went through got advised out of stock, however swift email sent and goods arrived on time, in perfect condition and good price, well recovered.
Excellent Service
I thought the service given was excellent in every way. All my enquiries about the product were answered thoroughly. My discount was applied very quickly.
Everything I needed in good time and…
Everything I needed in good time and any problems dealt with exactly as they promised.
Wrong product and poor communications.
Beware you are ordering the correct product. Their website is inadequate in telling you which domes are compatible with which hearing aids. I bought product believing it to be correct but found it incompatible. Unfortunately this was not apparent without first opening the packaging, and a refund was denied.
Very poor communications. Chat works but emails are ignored and the phone would not connect. Emails claimed to have been sent to me never arrived, and yes I have check all spam and junk folders!
Looking for a more reliable supplier now!

Reply from Hearingaidaccessories
Joanne knew her stuff well
Joanne knew her stuff well. Friendly & helpful. Goods ordered arrived safely and fitted perfectly well with Widex
When calling customers in their…
When calling customers in their offices, please exercise a level of discretion
on how you announce the nature of your enquiry. This is personal information and not for public consumption.
This should be handled like a medical receptionist would make that call.
regards
Hugh
First class for delivery and price.
Excellent service
Brilliant company
What a brilliant company to deal with, fast and efficient service, I ordered the wrong power ear domes and because I did not open them I could return them. I rang this time and spoke with Joanne, she helped me in getting the correct ones. Will definitely use them again and certainly pass on their details on.
Very pleased with your quiuk response
Prompt delivery with reasonable postage…
Prompt delivery with reasonable postage options.
Good Experience
The product ordered was shipped in a timely manner. The prices are affordable as well.
Very good
Very good support, I forgot to add the Irish postcode with the order but they found it themselves
Good company
Unfortunately the eardomes were unsuitable. The service from the seller was very good as was the delivery.
Easy to use site
Quick delivery and reasonably priced found what I required easily. Will use again
I’m very happy with your service 😁 and…
I’m very happy with your service 😁 and would not hesitate to buy from your company in the future…i apologise for myself because when I finally got my batteries I found out that I had the wrong paperwork with my hearing aids and had asked you for the wrong numbered batteries… thanks for trying to resolve it for me 😁👍
having recently lost a hearing aid this…
having recently lost a hearing aid this is the answer, I did not know Opticon
made this........ a great accessory!!
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