Health Tech Academy Reviews 

425
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, reviewers had a great experience with this company. People frequently praise the supportive staff and knowledgeable instructors for being incredibly helpful and guiding them successfully through the various online learning modules. Customers also genuinely appreciate the flexible, self-paced curriculum design that easily allows them to balance their studies with demanding full-time work schedules. However, some people mentioned encountering frustrating difficulties with communication and extremely slow response times from customer service representatives after enrolling in the program. A few reviewers also noted ongoing challenges in getting timely assistance regarding important matters like finding clinical placements or receiving necessary exam codes.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are generally nice, welcoming,... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the self-paced format that... See more

Customer service

Consumers find customer service to be positive and supportive throughout their academic journey. Reviewers... See more

Service

People report ambiguous experiences with service, reflecting mixed opinions among reviewers. While some... See more

Response time

Users describe ambiguous interactions with response time, reflecting varied communication experiences. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience so far has been great. The only downfall is that I am a visual person so I like to have things in my hand that I study so I need a book. LaKeisha Palmer is a great coach when I have ques... See more

Rated 4 out of 5 stars

I had a great experience with the Sterile Processing Tech course at Health Tech Academy. What I like the most about the program is it being self paced so there's no overload of material rather you wo... See more

Rated 4 out of 5 stars

I feel like personally HTA is a helpful option for someone who doesn't have time to go back to school and requires flexibility. Online programs in general are kind of a teach yourself thing so having... See more

Rated 4 out of 5 stars

I really loved that it was self-paced and I was still able to work while furthering my education. The coach, Mrs. Robin, and the career services advisor, Mrs. Malika, both did an amazing job in helpin... See more


Company details

  1. Educational Institution

Written by the company

Programs Built for Better Career Pathways, working in healthcare today requires a unique mix of skills. Healthcare professionals need to master the knowledge required for their role, and accurately perform clinical duties, all while providing patients with the high level of service they’ve come to expect. We design our programs to teach you exactly what you need to take on an entry-level healthcare role. When you complete your program, you can be confident that you’re prepared to be successful, and you’ve got our support to help you land your next job.


Contact info

4.0

Great

TrustScore 4 out of 5

425 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(425)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Health tech academy

I had the chance to work with Ms. Palmer and I enjoyed her coachings very much! She helped me to prepare with testing materials and important topics. She also gave me plenty of advice on job searching and career fields!

29 September 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

We’re so pleased to hear Ms. Palmer’s support made your test prep and career planning experience both valuable and encouraging!

Rated 1 out of 5 stars

Please do your homework and do your research. This school is a scam

As you can see it’s not just me, please do your research, ⚠️ Warning to Current and Prospective Students of Health Tech Academy ⚠️

Please be aware: Health Tech appears to be using coordinated tactics to discredit honest student concerns. When someone posts a negative or truthful review about their experiences, a so-called “concerned student” will often appear in the comments — claiming they had a “great experience” and suggesting that your statements are false.

This is misleading and deceptive. It’s a way to silence valid complaints and confuse prospective students.

🚫 Do not be fooled.
✅ Always verify information directly.
✅ Protect yourself by keeping copies of emails, course materials, and payment records.

Students deserve transparency — not manufactured testimonials or false attacks. Stay cautious and stand firm in your truth.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

They claim theyre acceedited but theyre not
They dont help you secure an externship instead they give you a script and a list of hospitals to call. I called and emailed every place near me and since theyre not accredited their “education” which is just a bunch of youtube videos isnt trusted.
I paid 3400 to not be able to get a job or take the state test for surgical tech

24 July 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

Thanks for sharing your experience—it’s completely valid to feel frustrated when things don’t go as expected. While externship placement can take time, our career advisors are actively working with students to help them get placed. Keep pushing forward and stay connected with your advisor—they’re here to support you through the process.

Rated 5 out of 5 stars

Nayad Tabasum is been so Nice i am…

Nayad Tabasum is been so Nice i am super thankfull with all his help defenetely the best career advisor

23 September 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

We're so glad the structured support helped you feel confident and stay on track—thanks for sharing your experience!

Rated 5 out of 5 stars

It's a personal motivated goal.

It's a personal motivated goal.

22 September 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

That kind of self-driven purpose is powerful—when the goal is personal, the commitment runs deep. Keep leaning into it!

Rated 5 out of 5 stars

Excellent PROGRAM!!!!

Excellent PROGRAM!!!!
I'm in school Now!!!

10 September 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

Love the energy—so excited you're in and loving it already! Let’s keep that momentum going!

Rated 5 out of 5 stars

Abdul was very informative and helpful…

Abdul was very informative and helpful with everything needed going into a lot of details and ensuring my complete understanding

10 September 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

Abdul’s thorough support and clear explanations made all the difference—glad you felt fully informed!

Rated 5 out of 5 stars

I am enjoying the program so far

I am enjoying the program so far. Looking forward to completing it soon!

21 August 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

Love to hear you're enjoying it—you're on your way, and the finish line’s getting closer every day!

Rated 1 out of 5 stars

I've never experienced such poor healthcare—long wait times, lack of communication, and inadequate treatment make it incredibly difficult to trust the system.

This is one of the worst health care academies I've encountered. I took the Surgical Tech class here, and after finishing the program, I found there was no clinical placement or any additional health training. The materials provided during the program differed significantly from the questions on the NCCT board exam. If you try to call for help, no one answers.

Please take my advice: study somewhere else that truly cares about it. Don’t waste your time and money here. Remember, you are responsible for finding your own clinical placements; they won't assist you with that.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

I completed the medical assistant…

I completed the medical assistant program last month and my employer had several additional requirements which the team promptly handled.I have now started my externship which will be leading to my first job as an MA

4 August 2025
Unprompted review
Rated 4 out of 5 stars

I was skeptical at first but the team…

I was skeptical at first but the team has helped me and i completed my mmedical assistant program last week. I am now completing my coaching sessions and NHA prep course. Looking forward to completing this program!

5 June 2025
Unprompted review
Rated 1 out of 5 stars

I enrolled in HealthTech Academy’s…big mistake

I enrolled in HealthTech Academy’s Technology Program in June 2024 and paid $4,000 in full. The school advertised externship placement and job support, but nearly a year later I have not been placed in an externship.

Throughout the program I dealt with misleading advertising, unresponsive instructors and advisors, and even overcharges on my account — including being charged again after I had already paid my tuition in full.

I also discovered that the certification they provide is not widely accepted by local hospitals or employers, something that was never disclosed before I enrolled.

I tried multiple times to get help from the school, but received little to no meaningful support.

I am requesting either immediate externship placement or a full refund of my tuition. At this point, I cannot recommend this school to others.

17 July 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

Thank you for taking the time to share your concerns. We understand how frustrating this experience has been, and we want to assure you that we’re here to support you.

Our placement team is already actively working to identify a clinical externship opportunity that aligns with your training and location. We recognize how important this next step is for your career, and we’re committed to helping you move forward as quickly as possible.

In parallel, we’re reviewing your account to ensure all charges are accurate and to address any discrepancies. Your feedback about communication and certification clarity is being escalated internally so we can improve the experience for all students.

We appreciate your patience and will keep you updated regularly. If you have any preferences for externship location or schedule, feel free to share them so we can tailor the search accordingly.

Rated 5 out of 5 stars

Great communication with student…

Great communication with student advisors and my coach, Ms. Palmer. They are there to help every step of the way.

26 August 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

Thank you so much for sharing your experience! We're thrilled to hear that Ms. Palmer and our student advisors have been consistently supportive—your success is our priority every step of the way.

Rated 5 out of 5 stars

My experience with health tech academy…

My experience with health tech academy is going great and a big part of it is because of my Coach Lakeisha Palmer, nothing is never too big for her to explain and guide you through, she is a wonderful person and I love that.

26 August 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

Thank you for sharing such a heartfelt review! We're so glad your experience with Health Tech Academy has been smooth and rewarding—it's clear that the support and guidance you've received has made a meaningful impact, and we’re honored to be part of your journey.

Rated 1 out of 5 stars

Do not do it

Do not do it. Its not was it promised and they don’t help whit job externship. I was looking more information in every place about this school . Do not get in . its not worth it

15 August 2025
Unprompted review
Rated 4 out of 5 stars

Just passed my NHA EKG Tech exam and I…

Just passed my NHA EKG Tech exam and I can’t be happier. The team has been supportive through out my time at HTA. I will be starting my externship next week now.

25 July 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

Congratulations on passing your NHA EKG Tech exam! We're so proud of you and excited to see you thrive in your upcoming externship!

Rated 5 out of 5 stars

I joined last week and the onboarding…

I joined last week and the onboarding was informative and the platform is very nice. I am excited to become a Medical Assistant while continuing my morning job.

29 July 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

Thanks for your great feedback—excited to support you on your journey to becoming a Medical Assistant while balancing your morning job!

Rated 5 out of 5 stars

The coach Lakeisha Palmer was very…

The coach Lakeisha Palmer was very helpful as going far as helping me create my resume and giving me advice about steps in preparing for the final steps in taking the exam. She helped me through emails with questions even though I used up all my coaching sessions.

27 June 2025
Unprompted review
Health Tech Academy logo

Reply from Health Tech Academy

Thank you for the great feedback! We’re glad you felt supported throughout your journey, even beyond the coaching sessions. Helping with resume prep and exam guidance is exactly the kind of care we aim to provide.

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