JADE LearningReviews 

43
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the convenience and ease of use, finding the courses appropriate and useful for their continuing education needs. Reviewers often highlight the efficient presentation of information and the ability to complete courses at their own pace. Some also value the detailed illustrations and in-depth coverage of changes in the NEC. However, some customers also noted significant dissatisfaction with recent changes to the platform, particularly the new testing format and the fusion program. People report that the new system is less user-friendly, making it harder to absorb material and causing courses to feel longer and less engaging. There are also complaints about technical issues, such as problems with screen display, timers resetting, and difficulties in tracking course completion and hours submitted to the state.

What people talk about most

User experience

Customers consistently note ambiguous experiences with the user experience, with some finding it easy to use,... See more

Product

Customers had ambiguous experiences with the product, with some finding the courses appropriate and useful,... See more

Service

Clients share ambiguous opinions on service, with many expressing long-term satisfaction and loyalty, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After the shift to fusion, any and all ability see license information that was store previously has been removed. That was a feature that I would like to see make a come back. Code is d... See more

Rated 4 out of 5 stars

Overall, the course was pretty good. The calculation practice exams could have been better at representing what was actually on the test.

Rated 2 out of 5 stars

It was so boring. The AI voice spoke very slow. There was no control of the playback speed. I think the material could have been done better. It would have been nice to have some fun videos to bet... See more

Rated 2 out of 5 stars

I have used Jade for several years but I do not like the new testing format. I will not be using it again. Much more user friendly before.


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Education Center
  4. Training School
  5. Vocational School

Written by the company

JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards. Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job. JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.

Training Designed by Industry Experts

Written by the company

Electrical Education Made Simple
JADE Learning offers online electrical continuing education, exam prep, and license renewal courses created by licensed electricians and NEC experts. Our flexible online training helps professionals stay compliant, prepare for exams, and advance their careers with confidence.

Contact info

3.5

Average

TrustScore 3.5 out of 5

43 reviews

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3.5

All reviews

(43)

42 reviews in the last 12 months

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Rated 2 out of 5 stars

Since you have gone to the fusion…

Since you have gone to the fusion program it has been increasingly harder to do the continuing education segments. Just recently I completed one for my Georgia license. The first segment was 28 lessons long and the test was second segment. How am I to remember all that I read while listening to the audio in the 28 lessons? If I purchased the accompanying PDF for an additional $10 maybe I could. Since I have 1000 times to take the test I could also pass. Previous times when you were not using fusion, the test questions were at the end of the lesson and still fresh in my mind. This 4 hour course took me almost 6 hours to complete. When you were not using the fusion program the test questions were at the end of the lesson and could be answered while the lesson was still fresh in my mind. I've used your courses for years, but if this is what I'm to expect in the future then I'm seriously considering going to some other company.

9 June 2026
Rated 4 out of 5 stars

Fusion shift BLOWS!

After the shift to fusion, any and all ability see license information that was store previously has been removed.

That was a feature that I would like to see make a come back.

Code is dry, we all know it. The fusion shift has made it even more so. The way the courses are presented now make it that much more dry.

I have utilized Jade learning for almost ten years. I miss the old features, the newer presentation of my account, what's in it, and the drier training has done nothing to make me want to stay.

One shining, redeeming value is an employee named R. Tyson. This individual has been my single point of contact with Jade since my introduction to the company. This person alone has kept me as a customer. When this person leaves, I will be gone too.

10 April 2026
Rated 3 out of 5 stars

I won’t use again

I did not like the way reciprocation worked. I never could get it to work out. The course was not enjoyable, the screen is full of the title and what you are looking at is so small. I have used JADE for years but I think I will try a different company in the future. It was so much better before

4 June 2026

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