Health Monthly Reviews 

14,785
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

They've always been five stars from me. Cheap, quick delivery and a good range. However, I have just received a letter as a customer with an unfulfilled order, telling me that they are winding u... See more

Rated 2 out of 5 stars

£50 order I made at the start of December has gone missing. Was not notified that they had gone into liquidation weeks ago and don't seem to be able to contact the company any more, so I'm not sure ho... See more

Rated 3 out of 5 stars

This company web site is drastically reduced, many web pages don't open like "Contacts", the phone does not answer, the subsidiary web site swanson.so.uk has closed, so I would have to conclude that t... See more

Rated 4 out of 5 stars

To all waiting. Don't lose hope! My order was expected to arrive on November 2nd. Only 88 days more and today it arrived. It immediately made the day happy! Ene, Estonia

Company details

  1. Wellness Center
  2. Cosmetics Store
  3. Fitness and Nutrition Service
  4. Pet Store
  5. Skin Care Clinic

Information provided by various external sources

We are a premium online health and beauty retailer with a catalogue of over 10,000 products from hundreds of popular UK, American & international brands. We are dedicated to supplying the highest quality products; from vitamins, minerals and supplements, to skin care, cosmetics and fragrances - at the best value available online and in the high street.


Contact info

3.0

Average

TrustScore 3 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(14,785)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would prefer to give 0 Stars

I would prefer to give 0 Stars. Shocking service. They have not helped to try track down my order which has been missing since ordering early October. It has now been 6 months. I have written 3x, without response other than an automated email. Effectively they have stolen

3 April 2021
Unprompted review
Rated 1 out of 5 stars

I will never order from this company…

I will never order from this company again placed an order back in october and still havent recived my goods or a refund apperentley i cant have a refund because my goods have been dispatched and my order is in transit is the relpy i get when they can be bothered to reply .coivd is the reason why the order as been just under 6 months in transit

31 March 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. MONEY TAKEN FROM ACCOUNT BUT NO ORDER DELIVERED!

Absolutely appalling service. I placed an order in November 2020.

I received an email in November to say my order had been dispatched but have NEVER received my order. I have sent several emails requesting when to expect delivery but 4 months later, I am still yet to receive an answer or even an offer a refund.

Health Monthly are a disgrace and I will never use them again. Please do not place any orders with them as they will simply just take your money without supplying any goods.

28 March 2021
Unprompted review
Rated 1 out of 5 stars

My order never arrived

My order never arrived, they don't refund me!

The order is 2180820, it cost me £55.24 and they are not refunding me.

I've sent multiple emails, no answer.

This is a SCAM!

23 March 2021
Unprompted review
Rated 1 out of 5 stars

Delaying and lying

I managed to get a refund for 100 Euros from Paypal, thanks only to Paypal.
One order was not refunded since they already entered bankruptcy, around 40 euros....
They were always slow and late but they delivered and that did the trick of long wait and hoping, one waited and got nothing...

22 March 2021
Unprompted review
Rated 1 out of 5 stars

Incredibly bad

Incredibly bad - been scammed by them. I am 78 - order never received. They have to live with what they've done to people like me who trusted them.
Avoid at all costs. Makes me cry thinking about it. Took my money and sent me nothing. How could they?

19 March 2021
Unprompted review
Rated 1 out of 5 stars

Bankrupt - do not order!

They are bankrupt but keep taking peoples orders and money. Needless to say if you order anything from them you won't get the order or your money back.

13 March 2021
Unprompted review
Rated 1 out of 5 stars

DREADFUL ..

DREADFUL ... took my money !!

Wrote to them numerous times

No items delivered , told lies

DO NOT USE THIS COMPANY
THEY WILL STEAL YOUR MONEY

9 March 2021
Unprompted review
Rated 1 out of 5 stars

FRAUDSTERS

FRAUDSTERS, AVOID AT ALL COSTS

MEANT TO BE SUPPLING HEALTH PRODUCTS BUT INSTEAD CAUSING MORE UNWANTED STRESS THAN ANYTHING.

6 March 2021
Unprompted review
Rated 1 out of 5 stars

Placed and payed for an order. Nothing received

Placed and payed for an order in November. Health monthly didn't say at the time that they didn't have the items but still took my money. It's a scam. Many companies are doing this at present. Take your money and then weeks or months later tell you that they can't supply the goods. Meanwhile they have your money to invest and make money. Sent health monthly emails and just receive a standard reply and no follow up.

26 February 2021
Unprompted review
Rated 1 out of 5 stars

Health Monthly scam

Same as nearly all the reviews before. Ordered in November, products not delivered, complained several times but no response. This company is a scam save yourself losing your money and don,t buy from this company. They never deliver

23 February 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look