This is my second purchase with Healthletic. I'm very satisfied with the quality of the product [Bones1] I purchased this past July. On my second purchase of the same product, I accidently purchased a... See more
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It was easy to purchase and bonus discount was applied. I nearly fell for the subscription. Luckily I read the order properly before I hit the pay button. That was also easy to remove. I have been ca... See more
Stay Away from Healthletic. I placed my order on June 13, and I am still waiting. The item hasn't even shipped yet. I contacted Healthletic and they just said sorry for the delay. I am starting to... See more
Company replied
HEALTHLETIC Nattokinase tablets contain metal and shouldn’t be consumed. I wasn’t feeling good so tore a capsule open and more than half the mixture in the capsule contained metal so much so almost th... See more
Company details
Written by the company
Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io
Contact info
312 W. 2ND ST #2359, 82601, CASPER, United States
- hello@healthletic.io
- healthletic.io
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Replied to 27% of negative reviews
Typically replies within 1 month
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I ordered Nattokinase on 25 April
I ordered Nattokinase on 25 April. So far, nothing. I emailed Healthletic on 16 May asking why I had not received my order. I was advised that it would be dispatched in 5-7 days. So far no further messages. Yet they have sent me almost daily emails advertising their products. I have been waiting for a month!
Very Dodgy
Waited a month for my order and after chasing it a few times they cancelled on me and said my money would come back - still waiting for that too.....dodgy dodgy business - avoid at all costs.
Easy process to order supplements
Easy process to order supplements. Only downfall is there were too many pop ups to buy other items
I’ve only used 1 bottle so far
I’ve only used 1 bottle so far . I am ordering 3 more so we will see if I notice any difference!
Everything was very easy.
If you have a lifetime to wait for delivery....
This company is fast to take your money, but they are pathetically slow in delivering the product.
I'm still waiting on my order to SHIP, after a week and a half since they received my order. Now I'm beginning to wonder if they'll ever get it to me.
If a company can't even ship a product in a week and a half, it doesn't deserve to be in business.
Scammers!
They billed me for orders that I did not place. They are scammers! I contacted them and told them. In the past week I received 2 orders from them which I did not place, they are covering up because I saw 2 entries on my credit card that I did not make. They quickly sent me the items I supposedly ordered. I do not need them nor do I want them. They are covering up!!!
Don't buy anything from this company, they will try to rip you off!
New customer here
New customer here, but not new to nutritional supplements. Quality, purity and evidence-based effectiveness are most important to me...and of course price. References to credible, independent studies was persuasive, at least enough to give your products a try. Website was nice, clean and easy to navigate. As for product prices, recommend not setting default to the lower subscription rates. While good to know, as a new customer I'm not looking for long-term commitment just yet. Prove yourself first and then I'll consider subscribing. I came to your site specifically for Nattokinase but ended up purchasing several items! Can't wait to try them!
Will update to 5 stars once I get my…
Will update to 5 stars once I get my product, however, the costumer service was FAST getting back to me with an explanation as to why it was taking so long to get my order sent. then another email stating that the order was in progress and should be send in 5-7 business days. I guess that will work. So far I'm happy with the web site but really laughed out loud when I say the FREE $15.00 shipping insurance.
quick and easy
Easy and straightforward website
Easy and straightforward website. Quickly received confirmation of order
I had a question about ordering...and…
I had a question about ordering...and your customer service representative got right back with me almost instantly. I call that great customer service!! Worthy of a five star rating!
I placed an order for Nattokinase late…
I placed an order for Nattokinase late in February. The explanation of the tracking delay information was in Latvian.
When I still hadn't received my order late in March, I began conversations with customer service, all of whom were very nice. They told me the shipment was held up in customs (which I knew), and said they would send me a replacement order.
The replacement didn't arrive. More correspondence; first and second replacement shipments held up in customs. Finally, by early May, after many, many back-and-forth emails with customer service, I said, "Just give me a refund."
Turns out, I had been charged for at least one of the replacement shipments. I was told that two refunds were made. When checking my credit card, I found that the two refunds had actually been noted on my account as charges. That was corrected, but the fact that it was originally incorrect is quite suspicious.
I will NEVER order from Healthletic again! And you shouldn't, either. From a February order to a May refund is outrageous, no matter how nice the customer service people are.
I see from other reviews that my experience is comparable to others'. Definitely not a good company!
Customer service
Great customer service! Quick response time and they took the time on a Saturday to help me out. Thank you
Easy to order
Easy to order. Went as expected. Liked the special and total price.
An easy format for ordering the product.
Scam : beware !
USA site to get 5 bottles for the price of 4 . A month later another 5 bottles arrive. Because it’s from Lithuania , I can’t get a refund on a subscription I didn’t know I was on … rip off !!! Beware !
Order was never sent, charged for a subscription I never made.
My original order was never sent and I’ve now been charged a second time for a subscription I never made. Absolutely appalling experience. Almost USD400 paid so far for nothing.
Easy to order
Easy to order, full explanation regarding repeat order and charges, which was much appreciated, no nasty surprises
quick and efficient
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