Healthletic Reviews 

771
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is my second purchase with Healthletic. I'm very satisfied with the quality of the product [Bones1] I purchased this past July. On my second purchase of the same product, I accidently purchased a... See more

Rated 4 out of 5 stars

It was easy to purchase and bonus discount was applied. I nearly fell for the subscription. Luckily I read the order properly before I hit the pay button. That was also easy to remove. I have been ca... See more

Rated 1 out of 5 stars

Stay Away from Healthletic. I placed my order on June 13, and I am still waiting. The item hasn't even shipped yet. I contacted Healthletic and they just said sorry for the delay. I am starting to... See more

Company replied

Rated 1 out of 5 stars

Order never sent; emailed to query, told it had shipped and received a tracking number - when tracing that, my item was still at xyz facility, only the label printed (apparently): I emailed again and... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Written by the company

Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io


Contact info

3.1

Average

TrustScore 3 out of 5

771 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 26% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(771)

561 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I started using your product about 2…

I started using your product about 2 months ago. A recent test showed that my arteries are looking better with less build-up. I am hoping that the continual use of this product will clear up my arteries and lower my blood pressure.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

This company is outright crook

This company is outright crook. Be care full and DON'T buy from them. I made a 1 off purchase only to realise a few weeks later they put me on a subscription. When I realised they debted by account again I contacted them the same hour the charge message came through and told them I didn't subscribe, nor did I want new product. They said they will cancel the order and reimburse my funds. 10 days later the product arrived and no refund, and I realised I was still subscribed.

I emailed their customer care team who had told me clearly they will cancel and refund 10 days earlier via the same email thread. They apologised and said as product was dispatched, they could not refund. This was despite telling me clearly in an email that order was cancelled and refunds were being processed.

Becarefull dont trust this company. They are crook.

23 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Wally, our records show your subscription was cancelled on 3 July, and the refund for that order has now been processed in full. If anything is still outstanding on your account, contact our team and we’ll deal with it directly. — The Healthletic Team

Rated 1 out of 5 stars

Healthletic can't be trusted.

I ordered products from Healthletic. I finally received the order more than three weeks later after asking where the order was. I received no updates until I asked about the order. It seems that once they get your money, they forget about you. My order was a one-time purchase of eight bottles of a product (enough for about six months). Six days later, I received a message that a new order was being processed. However, I did not place this second order. I immediately sent a message to Healthletic to get the second order canceled. They offered a 30% discount if I would accept the second order. I declined their offer and asked for them to cancel the order. I was told that the order was canceled. Four days later I received a message from Healthletic that my order had been shipped (after they told my it was canceled). I told them that I would be sending this package back to them and requested a pre-paid shipping label to pay for the return of a package that I did not order. Heatlhletic has told me that return shipping is to be paid for by the customer - even for items that I did not order. I will NOT ever do business with Healthletic again and will repeat this experience to everyone that will listen. These liars cannot be trusted.

I would like to add to this review.
I did not give up on getting my money returned. After about month of exchanging email messages (35 or so) and dealing with five different employees of Healthletic, I finally got my money back with an apology which included a statement that they would look into my complaints. I hope they can get this figured out and start treating customers with respect and better business practices.

20 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Gus, we’d like to look into this properly. We haven’t been able to locate an order or support history under the name shown here, so we can’t review what happened with the cancellation or the return as things stand. Please send our team the email address used at checkout or your order number and we’ll look at both the cancellation and the return costs and process a full refund — The Healthletic Team

Rated 1 out of 5 stars

Dealing with Healthletic is frustrating…

Dealing with Healthletic is frustrating to say the least. I originally purchased the NattoKinase 20,000 on April 20th. Because the item was falsely advertised as a U.S. manufactured product, I expected it to come to me fairly quickly. Not so. I just received an official, 4-page letter from U.S. Customs and Border Protection stating that the product was seized in Miami.

They have also been blowing up my email account with offers of " 50% off" and other such nonsense. To add insult to injury, they even tried to bill me on auto-ship.
Don't do it people!

20 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Marvin, a customs seizure is something out of our control for the most part. We couldn’t locate an order or support conversation under the name shown here — send our team the email used at checkout or your order number and we’ll review it, including the marketing emails you’ve been receiving. On origin: Healthletic is a US-based company, and while some orders were fulfilled from our European warehouse during stock shortages, orders are now fulfilled from our US warehouse. — The Healthletic Team

Rated 1 out of 5 stars

DO NOT give this company your credit…

DO NOT give this company your credit card information. I placed an order for one bottle, which I never received, and they put me on a subscription. I have email them numerous times requesting cancellation. They claim that it is cancelled and continue to charge me monthly. I have now been charged 3 times and never received anything.

15 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Jamie, three orders went out and none of them reached you, and that’s the core of the problem here. Our records show the subscription is now cancelled, so there will be no further charges, and a refund was processed on 15 July. We’d rather have delivered the products than refunded them, and we’re reviewing why these shipments stalled in transit. If the refund hasn’t reached you, contact our team and we’ll chase it. — The Healthletic Team

Rated 5 out of 5 stars

I ordered the Bones(01) and then found…

I ordered the Bones(01) and then found out my doctor didn’t want me to take it because of kidney issues. I requested a refund and cancellation of future shipments and was treated with kindness and a prompt response, including a full refund. I appreciate the understanding and help given to me through the Healthletic staff.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

JUST ordered Hairmidian…….

Just finally ordered a 3-month supply of the Hairmidian product and looking forward to seeing how effective it is. Cathlyn was a very helpful & responsive(!) CSR who answered my series of emailed questions as promptly as possible. Great job, Cathlyn! I’m puzzled & a bit concerned though that I couldn’t find any reviews online of said product though. Keeping my fingers x’d and hoping for the best with this leap-of-faith. I’ll try to follow up by November of ‘26 after giving Hairmidian a true chance.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

WARNING - they will fraudulently charge your credit card

WARNING - Healthletic will fraudulently use your credit card by putting you on a subscription service that you never authorized.

15 June 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi John, we’d like to clarify how our subscription pricing works. The discounted rate applies because the subscription option is selected: it’s shown on the product page, reflected in the bundle price before the item is added to the cart, and listed in the cart as a monthly subscription ahead of checkout. There are several accounts under the name shown here, so we haven’t been able to identify your order. Please send our team the email used at checkout and we’ll confirm the subscription status and review the charges directly. — The Healthletic Team

Rated 1 out of 5 stars

Terrible customer service

The products is good, but the company is terrible. I asked to cancel my subscription and they chose to ship my order anyway… as long as they get your money they don’t care. The worst customer services Ive seen in a long time. Stay away

10 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Taylor, the order went out after you’d asked us to stop it, and we should have caught it before it entered fulfilment. Our records show the subscription was cancelled the same day you contacted us, and that the 35% discount you asked for was applied to that order on 13 July, shortly after this review. If anything about the amount still doesn’t look right, contact our team and we’ll go through it with you. — The Healthletic Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look