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Company details
- Telecommunications Service Provider
- Phone and Internet Service
- Telecommunications Equipment Supplier
- Telephone Company
About The Headset Store
Written by the company
The Headset Store are an experienced provider of Business Headsets, Office Headsets and Call Centre Headsets and have extensive knowledge of all major Business Telephone Systems, Handsets where we offer guaranteed compatibility with our range of Headsets.
Our large range of Professional Business Headsets offer amazing value for all businesses. We have over 50,000 existing customers ranging from Small SME to Councils, Schools, NHS and Corporate Businesses.
As a Leading Headset Supplier, Headset Store can advise on the correct Wireless and Wired Telephone Headsets. We specialise in Call Centre Headsets, Plantronics Headsets and Business Headsets which are all available to purchase online or over the telephone where we offer next day delivery from our warehouse in Warwickshire.
We have a diverse range of over 5,000 headsets in stock which cover all major brands and models from manufacturers such as Vega, Poly, EPOS, Sennheiser Yealink and Jabra. Our main aim at Headset Store is to ensure you choose the right headset for your business. We always pride ourselves on offering good honest advice to our customers and always meet the service levels our customers require.
Call The Headset Store on 01675 432 123 for help choosing your Business Headsets.
The UK's Number #1 Headset Supplier
Written by the company

- Why over 50,000 Businesses Choose Us
- The Headset Store are one of Europe's leading Business Headset retailers. With over 50,000 customers and 20 years of historical trading, we are committed to offering UK businesses the very best service, the lowest prices and the best availability of Headset stock anywhere in the UK.
- Buy The Best Brands Direct
- The Headset Store directly partner with leading Headset manufacturers including Poly, Jabra, Yealink, EPOS, Sennheiser and VEGA and offer fast next day delivery to all UK businesses.
Buy The Best Brands Direct
Fast 24 Hour Delivery via DPD

Contact info
Telecom House, 27a Roman Way, B46 1HQ, Coleshill, United Kingdom
- 01675 432 123
- sales@headset-store.co.uk
- headset-store.co.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Just a really good operation
Just a really good operation - their customer service is excellent with all the people I've spoken to (Callum & George) were friendly and really helpful. Orders turned up when expected and we had a small issue with one unit being faulty (not their fault) and the return / exchange process was very easy with no fuss.
Yealink BH71 and a Return
Ordered the wrong headset (my fault) but very good support with the return and refund was literally the following day.
Had loads of questions about the BH71 (to get the right one this time) which the customer helpline were very patient and knowledgable about. Really good experience overall so recommended!
Excellent customer service
Excellent customer service - knowledgeable, helpful & friendly staff. Courier cost is a bit stiff. Nonetheless still prefer to buy from independent trade than Amazon. If delivery charges were lower, that would be perfect !
Great ordering process and delivery…
Great ordering process and delivery quick and undamaged.
Very fast delivery
Good range of professional headsets in…
Good range of professional headsets in reasonable prices but moreover great customer experience from George and the Headset Store team!
Super Support for headset problem
So helpful when my headset developed a fault, even though it was out of warranty. No hard sell of a new one, just a couple of emails and a telephone call from George in the technical team to help sort everything. Really helpful and would absolutely recommend!
Thank you
Fast delivery
Fast delivery .. excellent headset! I wear hearing aids and this headset allows full coverage of both my ears and the aids with no whistling. Nice deep sound too
Good product
Good product, thoroughly enjoy using it. Also appreciate the prompt and timely delivery.
easy to order and fast delivery
very smooth Trasnaction
very smooth Trasnaction, easy to handle website and Headset came on time.
Second to none service
I have dealt with this company for a few years now and what can I say. It is rare to find such a high level of service and communication standards nowadays.
It is a pleasure to conduct my business needs with them and would never look anywhere else.
Thank you very much.
Excellent service
A great company to deal with.
Prompt delivery and a good range on stock
Paul
The headset store Order.
Easy hasstle free to order. Package delivered fast and prompt next day.
Good quality headset competitively…
Good quality headset competitively priced and promptly delivered. Excellent.
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