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Company details
- Telecommunications Service Provider
- Phone and Internet Service
- Telecommunications Equipment Supplier
- Telephone Company
About The Headset Store
Written by the company
The Headset Store are an experienced provider of Business Headsets, Office Headsets and Call Centre Headsets and have extensive knowledge of all major Business Telephone Systems, Handsets where we offer guaranteed compatibility with our range of Headsets.
Our large range of Professional Business Headsets offer amazing value for all businesses. We have over 50,000 existing customers ranging from Small SME to Councils, Schools, NHS and Corporate Businesses.
As a Leading Headset Supplier, Headset Store can advise on the correct Wireless and Wired Telephone Headsets. We specialise in Call Centre Headsets, Plantronics Headsets and Business Headsets which are all available to purchase online or over the telephone where we offer next day delivery from our warehouse in Warwickshire.
We have a diverse range of over 5,000 headsets in stock which cover all major brands and models from manufacturers such as Vega, Poly, EPOS, Sennheiser Yealink and Jabra. Our main aim at Headset Store is to ensure you choose the right headset for your business. We always pride ourselves on offering good honest advice to our customers and always meet the service levels our customers require.
Call The Headset Store on 01675 432 123 for help choosing your Business Headsets.
The UK's Number #1 Headset Supplier
Written by the company

- Why over 50,000 Businesses Choose Us
- The Headset Store are one of Europe's leading Business Headset retailers. With over 50,000 customers and 20 years of historical trading, we are committed to offering UK businesses the very best service, the lowest prices and the best availability of Headset stock anywhere in the UK.
- Buy The Best Brands Direct
- The Headset Store directly partner with leading Headset manufacturers including Poly, Jabra, Yealink, EPOS, Sennheiser and VEGA and offer fast next day delivery to all UK businesses.
Buy The Best Brands Direct
Fast 24 Hour Delivery via DPD

Contact info
Telecom House, 27a Roman Way, B46 1HQ, Coleshill, United Kingdom
- 01675 432 123
- sales@headset-store.co.uk
- headset-store.co.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Proper support that is rarer than it should be!
I needed to replace my old headset quickly after it started failing. I reached out for advice and Dan was exactly what you want on sales: responsive, knowledgeable, and to the point. No upselling, just clear guidance.
Delivery was promised “next business day” — it actually arrived the very next day.
After setup, I ran into a series of issues that turned out to have nothing to do with the new Yealink WH68 itself. George from tech support still stepped in and helped properly troubleshoot everything. No deflection, no “not our problem” — just solid support.
End result: stable calls, clean audio, and a setup that works as it should.
Good product, fast delivery, and support that doesn’t disappear after the sale.
Wireless headset for desktop internet phone
Wanted to find a wireless headset suitable for an internet desktop found and found this company online. After chatting via their website, and checking out the products, gave them a call, very helpful and sourced an appropriate headset which was also on offer! Received the very next day and am so pleased, no more wires getting in the way of the keyboard and mouse!
Great company to deal with
Great company to deal with. Effortless on-line ordering and prompt delivery. Would use again!
Good price for very good headphones
The price felt reasonable.My order was dispatched promptly. The headphones have been working well for 2 months now.
Good quality earphones
Customer service 5 stars
Customer service 5 stars, friendly and knowledgeable. Next day delivery, headsets are excellent. Thank you Scott for your amazing customer service.
Very happy with the purchase
Very happy with the purchase. Quick dispatch and good quality.
The Headset Store is very easy to use
The Headset Store is very easy to use, the headsets arrived quickly and when we had an issue with one of the connections, they were very helpful in resolving our problem and sending a replacement cable.
Great price, product and delivery. Thank you.
Easy site to navigate and find exactly…
Easy site to navigate and find exactly what I needed
Yealink Bluetooth Wireless Headset
Great service online chat advice and help. Fast delivery superb product just what I was looking for. Thank you
order was delivered quicker than…
order was delivered quicker than expected, great service
Excellent service
Very speedy delivery and answered my…
Very speedy delivery and answered my email straight away.
Great Service, Great Prices
I needed some advice about what headset to buy. I called, quick pick up and got excellent advice, without any hard sell at all. The headset arrived within 36 hours and is exactly what I need. Very good value too. Great service, great prices, thank you.
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