Hazelandruth Reviews 

22
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 22 reviews, most reviewers were let down by their experience overall. Customers frequently report that products, often shipped from China after long waits, were of poor quality and did not match website descriptions or images. Many found sizing inaccurate or inconsistent, with items arriving too small or without proper labels. A common complaint was the discrepancy between advertised materials, like wool, and actual materials such as polyester or acrylic. Furthermore, people were highly dissatisfied with the return process, often requiring expensive international shipping back to China with no refund guarantee. Some reviewers also noted misleading website information regarding the company's origin and suggested the business operates under different names.

What people talk about most

Product

Customers consistently note negative experiences with product quality, often finding items are not as... See more

Quality

Customers had negative experiences with quality, consistently reporting that items were of poor quality and... See more

Return policy

People report negative experiences with the return policy, despite it being advertised as "hassle-free." Many... See more

Website

Reviewers express strong dissatisfaction with the website, citing discrepancies between product images and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a sweater and chose the size based on their size chart. I received it after a long wait. Mainly the wait was due to it being shipped from China; which was odd because their website led me to... See more

Rated 1 out of 5 stars

This company should not exist. I do not believe that "Hazel"and "Ruth" exist. The product I received, -- a pullover-- which took 6 weeks to arrive, is 100% polyester and a factory manufactured version... See more

Rated 1 out of 5 stars

This company operates as a boutique shop in Savannah, Georgia, but there is no physical store. The order came from China. It took three weeks and the items were cheaply made and not even the same colo... See more

Rated 1 out of 5 stars

The items come from China. The website is misleading by making the buyer assume clothes are coming from a boutique in Savannah. The items do not appear as they are on the website, colors and patterns... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

22 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.6

All reviews

(22)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

The jacket I ordered was not as shown

The jacket I ordered was not as shown, poorly made, seams off and it was two sizes bigger than ordered. The Jacket had no size on it at all. Do not order from these folks. We are trying to get our money back, they offered a smaller size, I said not if its of the same quality. NO THANKS

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't Buy From This Company

Product comes from China and is terrible quality and looks nothing like the website pictures. Sizing is off. BUYER BEWARE. DON'T WASTE YOUR MONEY ON THIS COMPANY...SCAMMER

4 December 2025
Unprompted review

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