Hazelandmay Reviews 

Created with AI, based on recent reviews

Looking at 150 reviews, most reviewers were let down by their experience overall. Customers frequently reported that products, such as shoes and clothing, were of exceptionally poor quality, often made from cheap, flimsy materials that did not match descriptions or advertised images. Many found items like orthopaedic shoes to be uncomfortable and poorly constructed, with strong chemical smells or incorrect sizing. Reviewers also noted significant discrepancies between advertised materials, like cotton or suede, and the actual synthetic fabrics received, leading to feelings of being misled. Additionally, people experienced considerable frustration with delivery, as items often arrived late, sometimes weeks after ordering, or were not delivered to the correct address. The return policy was a major point of dissatisfaction, with many discovering they had to pay significant costs to return items to China, often facing difficulties with the process or even lost shipments. Many consumers felt deceived about the company's origin, believing it was UK-based when products consistently shipped from China.See more

Reviews shaping this summary

Do not buy! They make refunds impossible “in many cases the return shipping cost can be higher than the price paid for the item. This is why most customers choose compensation instead of returning... See more

Total scam. This is a cheap Chinese warehouse, not a Brighton-based shop. What were advertised as top quality orthopaedic shoes barely meet 'middle of Lidl' quality. Their returns policy means nothing... See more

I ordered the shoes at the beginning of November from the site on Facebook - big error! They were delivered somewhere, but not to my address, as the Yodel photo showed. I have tried to be repaid eve... See more

If only I had checked Trust Pilot before purchasing from this company. As stated by other reviewers the quality of the shoes purchased was cheap hard plastic - not as described. The website appeared... See more