VinCo Hawaiian Shirts Reviews 

145
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the vibrant colors, correct sizing, and overall great quality of the custom shirts designed for their projects. Consumers also mention that the ordering process is straightforward, and items are delivered as promised when concepts are successfully executed. Some reviewers were not happy with extended shipping times, tracking issues, and delays associated with overseas delivery. Others experienced significant issues with incorrect clothing items, poor stitching quality, bad fits, and unhelpful customer service responses. People noted that merchandise feels cheap, collars do not lay correctly, and some orders arrived completely missing or incomplete.

What people talk about most

Product

Customers had ambiguous experiences with product quality and custom designs. Many reviewers praised the... See more

Quality

People report ambiguous experiences with quality, revealing a wide divide among consumers. While some... See more

Order

Users describe ambiguous interactions with order, reflecting a stark contrast in consumer feedback. While... See more

Delivery service

Clients share ambiguous opinions on delivery service, with experiences varying widely among consumers. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was an easy process! From submitting the art to getting the proof everything went smooth. We recreate shirt and it looked even better in person! It’s definitely a great deal at that cost!!

Company replied

Rated 5 out of 5 stars

I have ordered 3 times from VINCO Hawaiian shirts and every time it has been perfect. The sizes are correct, I didn’t have to size up like I do with other Hawaiian print shirt companies. The shipping... See more

Company replied

Rated 5 out of 5 stars

I was skeptical from a Facebook ad but had been waiting to find another company that could do a custom shirt. I had a great experience from start to finish. I did a completely custom shirt and sent i... See more

Company replied

Rated 5 out of 5 stars

These guys and gals are so awesome. I figured the Billy butcher shirt collection was limited time and there was no way to acquire these anymore. I reached out and all I had to do was send them the des... See more

Company replied


Company details

  1. Clothing Store
  2. Beach Clothing Store

Written by the company

Welcome to VinCo Hawaiian Shirts, where style meets the spirit of aloha! We are proud to offer a wide range of vibrant and unique Hawaiian shirts for the fashion-forward individuals who want to embrace the laid-back island vibe. Let's the Custom Hawaiian shirts made just for you, bring you the convenience and the Aloha spirit that everyone love. Join our community of satisfied customers and experience the joy of wearing a VinCo Hawaiian shirt item. Mahalo for choosing VinCo Hawaiian Shirts!


Contact info

3.3

Average

TrustScore 3.5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 48 hours

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3.3

All reviews

(145)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Great shirts and awesome customer…

Great shirts and awesome customer service.

6 June 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Thank you for your lovely feedback Maria!!!

We hope you are satisfied with your purchase and we look forward to your coming back and shopping soon~

Mahalo!
Claire - CS Manager

Rated 5 out of 5 stars

Great company

My Hawaiian shirts turned out perfect and the customer service was excellent

5 May 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Thank you so much for your lovely feedback Vera. We hope you will enjoy wearing your Hawaiian shirts for the next events.

Best regards,
CS Team

Rated 5 out of 5 stars

Claire is fantastic!!

Claire is fantastic! Thank you to you Claire for your incredible customer service and for making the shirts happen in time for my son’s first birthday!
The shirts came out awesome and we rocked them! We got so many compliments and they are so soft and sweet! Thank you to the team at large!

13 April 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Thank you for your lovely feedback Alara!

It's so great that you love the shirts for your baby's first Birthday, we hope they will be your new favorite shirts.

We so appreciate your shopping and loving the VinCo Hawaiian shirts. Take care and hope to serve you again soon!!!

Best regards,
Claire
CS Manager

Rated 5 out of 5 stars

To be honest i purchased this shirt coz…

To be honest i purchased this shirt coz of Kim Taehyung BTS V. I loved the shirt its so soft and beautiful.

26 March 2024
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Thank you so much for your feedback!!!

We hope you love your new Hawaiian shirt and have beautiful memories with it!

Best regards,
Claire
CS Team

Rated 5 out of 5 stars

Great customer service

The customer service is very helpful, I made a mistake in ordering the product and wanted to change it, but the customer service team was so nice and immediately responded to my request and changed the product I wanted, they also gave me a discount. The shirt arrived yesterday I was so happy. The colors were great and I love it.

18 April 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Thank you for your lovely feedback Yessa!

We are always happy to support you with issues at our best, we hope you would love your new Hawaiian shirt as much as we do!

Hope to see you return to shop soon!

Best regards,
Claire
CS Team

Rated 5 out of 5 stars

Shirt turned out great!

Shirt turned out great. Good quality. Perfect fit. Friendly customer service!

25 March 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Thank you for your feedback Kelly, it will help other customers so much in making decision!

We hope to serve you again soon!

Best regards,
Claire
CS Team

Rated 5 out of 5 stars

Excellent Communication and Support

Everything was perfect they're legit would do business again! I had to place a 2nd order because the size was a little small and they gave me an incredible discount the second time.

17 March 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Thank you so much for your lovely feedback Joe!

We are so happy having such a nice customer as you! We can't wait to serve you again soon~

Best regards,
Claire
CS Team

Rated 5 out of 5 stars

Love the Shirt

Good communication. Opportunity to review before final. Super product...high quality, good colors, so fun.

8 March 2024
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Tami,

Thank you so much for your lovely feedback! We are so happy when you love the shirt's print and enjoy the quality!

We hope to see you come back one day to shop~

Mahalo,
Claire
CS Team

Rated 5 out of 5 stars

They helped me out by getting my shirts…

They helped me out by getting my shirts here in time even though one got lost. The shirt looks exactly how I wanted it to ! Thank you so much

25 March 2024
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Makenzi,

Thank you so much for your support while we make things right for you! We hope you love the shirts and enjoy them, Happy Birthday to you <3

Best regards,
Claire
CS Team

Rated 5 out of 5 stars

Great Customer Service!

Great Customer service from start to finish! Although they said there maybe a delay with the new year holiday, I felt it shipped according to what the website said. Also, I was contacted directly from someone before they printed letting me know of the possible later ship date and to preview the shirts before printing. I was able to change the picture I originally sent them also with no extra fee. Based on the date I gave that I needed to receive the shirts I had them here in plenty of time. Would definitely order again and suggest this company!

7 January 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Thank you so much for your lovely feedback Jessica!

We are so happy that you received the shirts in time and enjoy them. We appreciate your understanding and support along the way too!

We hope you will return to shop soon in the future.

Best regards,
Claire
CS Team

Rated 4 out of 5 stars

Shirts looked amazing will order again

Shirts were good quality and looked amazing. They emailed me prior to making to ensure I supplied a good enough photo. And also after a delay in posting Claire worked with me in making sure it arrived in time.

1 March 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Thank you for your feedback Chloe.

We're thrilled to learn that the shirts arrived in time and you love them! We so appreciate your patience while we support with the issues.

We can't wait till the next time~ Take care!

Best regards,
Claire
CS Team

Rated 5 out of 5 stars

Order arrived in good time and was as…

Order arrived in good time and was as described

2 February 2024
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Thank you for your feedback Donna! We are excited to know that you received your Hawaiian outfit for your event you need it~

We hope to serve you next time !!!

Best regards,
Claire
CS Team

Rated 5 out of 5 stars

Great design

Lovely selection as well as customer service.

20 January 2024
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Thank you for your lovely feedback. It's been our pleasure working with you on the order. We can't wait till the next time serving you~

Have a good time!

Best regards,
CS Team

Rated 5 out of 5 stars

Great service and communication

Great service and communication. Shirt is fantastic quality. Very happy with it.

15 February 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Colin,

Thank you so much for your lovely feedback! That makes the whole team here smile~

We hope you will love your new Custom Hawaiian shirt and enjoy it for the coming events. We can't wait till the next time to serve you with beautiful Hawaiian outfits~

It's been so fun working with you. Have a great day!

Best regards,
Claire
CS Team

Rated 5 out of 5 stars

Custom made romper was amazing!

Custom made romper was amazing!! So good! I couldn’t be happier with the finished product!

10 January 2024
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

It's so great that you love your new Custom Hawaiian romper Kassandra!

We know that it will be a hit wherever you go. We hope you would love it for your events~

Thank you for your lovely feedback. It helps others to be confident in purchasing. See you next time!

Best regards,
VinCo Team

Rated 5 out of 5 stars

Excellent communication and customer…

Excellent communication and customer service. Prompt replies and speedy production. Top notch product, identical to mockups. Speedy shipping.

8 January 2024
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Jason,

Thank you so much for your lovely feedback! We are happy to learn that you are satisfied with your purchase, and we are honored to support you through custom process.

We can't wait for the next time!

Best regards,
VinCo Customer support Team

Rated 5 out of 5 stars

Custom Hawaiian Shirt

I ordered a shirt for my son and it came out beautifully! I had our cat's face put on a Hawaiian shirt and it came out very well done! The shirt had great color, the cat's placement was perfect with the rest of the shirt's print and the shirt is very high quality material. The company was great to work with as well.

9 January 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Thank you for your lovely feedback Kim!

We are thrilled to know that your son love his new Custom Cat hawaiian shirt and you are happy with your purchase. That makes us proud and try to keep on the improvement.

We can't wait to serve you next time!!! Till that date, please take care~

Best regards,
VinCo Support team

Rated 5 out of 5 stars

Shirt came as described

Shirt came as described, and even made it before christmas. Great communication.

8 December 2023
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Weston,

Thank you so much for giving us a 5-star review. Our team was so thrilled to hear your kind words on the Hawaiian shirt you purchased and our services. We will keep on improving to continue providing great service to awesome customers like you. We do hope to see you again soon.

Best regards,
VinCo Support team

Rated 1 out of 5 stars

VERY BAD SERVICE SINCE I PURCHASED AN…

VERY BAD SERVICE SINCE I PURCHASED AN ITEM ON DECEMBER 6 TO GET IT FOR CHRISTMAS AND IT ARRIVED ON 28 DAYS, AND THE DELIVERY SHOULD BE 6-8 DAYS. AND THEY DO NOT GIVE REFUNDS.

8 December 2023
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Sergio,

We are very sorry for the inconvenience with your order especially in Christmas season. We got your order on Dec 8th. Since it's after our deadline for orders shipped by standard service, we also sent you email wanring of possible late for Christmas. Even thought, we are sorry that the package arrive after your event.

Our customer support was contacted to you via email to offer solution for you in this case. Could you please check it? We all want customer having the best shopping experience. We value your feedback and will look into this problem seriously.

Thank you so much!

Best regards,
VinCo Support team

Rated 1 out of 5 stars

The shipping took weeks…

The shipping took weeks and didn’t arrive in time to give the shirt for Christmas. The fabric was not as expected…thin and slinky.

4 December 2023
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Jamie,

We are sorry for the inconvenience you have with the order especially with the slightly delay in Holiday season. We're appreciated your sharing and will absolutely improve our quality to bring better products for customers.

We also contacted with you via email to support you with the problem. Hope the solution will satisfied you.

Again, thank you for shopping with us. Have a nice day!

Best regards,
VinCo Support team

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