VinCo Hawaiian Shirts Reviews 

145
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the vibrant colors, correct sizing, and overall great quality of the custom shirts designed for their projects. Consumers also mention that the ordering process is straightforward, and items are delivered as promised when concepts are successfully executed. Some reviewers were not happy with extended shipping times, tracking issues, and delays associated with overseas delivery. Others experienced significant issues with incorrect clothing items, poor stitching quality, bad fits, and unhelpful customer service responses. People noted that merchandise feels cheap, collars do not lay correctly, and some orders arrived completely missing or incomplete.

What people talk about most

Product

Customers had ambiguous experiences with product quality and custom designs. Many reviewers praised the... See more

Quality

People report ambiguous experiences with quality, revealing a wide divide among consumers. While some... See more

Order

Users describe ambiguous interactions with order, reflecting a stark contrast in consumer feedback. While... See more

Delivery service

Clients share ambiguous opinions on delivery service, with experiences varying widely among consumers. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was an easy process! From submitting the art to getting the proof everything went smooth. We recreate shirt and it looked even better in person! It’s definitely a great deal at that cost!!

Company replied

Rated 5 out of 5 stars

I have ordered 3 times from VINCO Hawaiian shirts and every time it has been perfect. The sizes are correct, I didn’t have to size up like I do with other Hawaiian print shirt companies. The shipping... See more

Company replied

Rated 5 out of 5 stars

I was skeptical from a Facebook ad but had been waiting to find another company that could do a custom shirt. I had a great experience from start to finish. I did a completely custom shirt and sent i... See more

Company replied

Rated 5 out of 5 stars

These guys and gals are so awesome. I figured the Billy butcher shirt collection was limited time and there was no way to acquire these anymore. I reached out and all I had to do was send them the des... See more

Company replied


Company details

  1. Clothing Store
  2. Beach Clothing Store

Written by the company

Welcome to VinCo Hawaiian Shirts, where style meets the spirit of aloha! We are proud to offer a wide range of vibrant and unique Hawaiian shirts for the fashion-forward individuals who want to embrace the laid-back island vibe. Let's the Custom Hawaiian shirts made just for you, bring you the convenience and the Aloha spirit that everyone love. Join our community of satisfied customers and experience the joy of wearing a VinCo Hawaiian shirt item. Mahalo for choosing VinCo Hawaiian Shirts!


Contact info

3.3

Average

TrustScore 3.5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 48 hours

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3.3

All reviews

(145)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality is worth the loooong wait.

Precise Detail is fitting for our company. Quality is worth the loooong wait. Like my shirt a lot.

13 July 2025
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi David,

Thank you for your fantastic review! We're so pleased to hear that the precise detail and quality of your shirt were worth the wait. We truly value your patience and love that you're happy with the result. Thanks for choosing us, and we hope to serve you again soon!

Best reagards,
VinCo Support team

Rated 1 out of 5 stars

Custom Hawaiian shirt

I place an order with you. 4 weeks later you canceled my order refund money to me without any explanation

12 July 2025
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Ai,

We are sorry for this inconvenience. Our customer support contacted you via email on Jul 15th to discuss with you about the design and the reason why cancel the order. It's just in 24 hour from your order date.

Could you please check the mail box again? We are happy to assist you if you want to change the design and continue the order.

Hope to hear from you soon!

Thanks and best regards,
VinCo Support team

Rated 1 out of 5 stars

Not impressed

Not impressed. The quality of your shirts are very very disappointing. My logo is blurred. I went to two companies with my logo for gold shirts and the other company ROCKED it! I can send photos of yours and theirs if you like. And you can see the quality difference hands down.

11 July 2025
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Donna,

Thank you for the feedback. We are sincerely sorry to hear that the products don't meet your expectation. Our customer support contacted you via email to help you with this problem. Could you please check email and send us some photos of the shirts?

We hope to have a chance to make things right. Thank you!

Best regards,
VinCo Support teams

Rated 5 out of 5 stars

Fantastic shirt and customer service.

Fantastic! I love my shirt. This is quality. I wanted a last minute change and they made the change with no issues. I was the man at the Lakeland, Florida 23rd annual Chamber of Commerce Luau event. I received several compliments and requests where they could get a shirt for themself. Get yours!

24 April 2025
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Donald,

Thank you for the amazing review! We're thrilled to hear you loved your shirt and rocked it at the Lakeland Chamber of Commerce Luau! It's awesome that you got so many compliments—thanks for spreading the word. We appreciate your kind words about the quality and our team's flexibility with your last-minute change. Can't wait to help you shine at your next event!

Thanks and best regards,
VinCo Support Team

Rated 5 out of 5 stars

Dad loved it!

Vinco was amazing to work with! I needed a Civil Air Patrol (branch of the Air Force) shirt for Christmas. The Vinco crew made it super easy to figure out the design. My dad received it as a Christmas gift, which made him tear up!

22 May 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Erika,

We're thrilled to hear that our team could help create such a special custom shirt for your dad's Christmas gift. It warms our hearts to know it brought him to tears of joy!

We appreciate your kind words and look forward to assisting you with future orders.

Thanks and best regards,
VinCo Support team

Rated 5 out of 5 stars

Love my shirt wore it to the Food Truck…

Love my shirt wore it to the Food Truck committee meeting. Everyone loved it.

28 April 2025
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi,

Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the new shirt. Your recommendation means a lot to us. We look forward to serving you again soon!

Best regards,
Support Team at VinCo Hawaiian Shirts

Rated 5 out of 5 stars

Ordered this awesome shirt

Ordered the shirt. Great feedback that the design was correct. Arrived very quickly indeed.
Great communication throughout. Highly recommend these folks!!

28 April 2025
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Brian,

Thank you for your fantastic review! We're thrilled to hear you had a great experience with your shirt order, from design confirmation to speedy delivery and clear communication. Your recommendation means a lot to us!

We look forward to serving you again.
Thanks and best regards,
VinCo support team

Rated 5 out of 5 stars

I have ordered several custom shirts…

I have ordered several custom shirts with our team logo for our coaches to wear on the sidelines this upcoming season. The website was easy to navigate and the ordering process was incredibly intuitive and easy. Within hours after submitting our logo and selecting the shirt/print we wanted to use (and we used several different prints), we received two sample photos of what the shirt will look like with our logo and immediately approved the "proof" each time. We were also impressed with the final product as the shirts came true to size, look and feel. The logo, even when it is on a seam or over the front buttons, matched up perfectly with the other side which is a testament to the care and craftsmanship that VinCo employs with their products. We will be ordering more.

12 March 2025
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Leisure,

Thank you so much for taking the time to leave such a detailed and positive review! We are thrilled to hear that you had an excellent experience with our website and ordering process. Your kind words about the ease of navigation and intuitive design of our platform mean a lot to us.

We look forward to working with you again and appreciate your continued trust in our products. If you need any assistance in the future, please don't hesitate to reach out.

Thanks and best regards,
VinCo Support teams

Rated 5 out of 5 stars

I can not say enough about this…

I can not say enough about this company—great experience from start to finish.

12 March 2025
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi K,

Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the shopping experience. Your recommendation means a lot to us. We look forward to serving you again soon!

Thanks and best regards,
VinCo support teams

Rated 5 out of 5 stars

Fabulous Falcon Rugby Hawaiian team shirt

Fabulous product. VinCo did a great job designing our Hawaiian shirt. Excellent quality and production!

8 March 2025
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Bryan,

Thank you so much for your wonderful feedback! We're thrilled to hear that you love the Hawaiian shirt and appreciate the quality and design. It means a lot to us that you're happy with our work. Can't wait to be part of more of your fabulous projects in the future!

Thanks and best regards,
VinCo support team

Rated 5 out of 5 stars

Fantastic Shirts

We went to Hawaii to celebrate a friend's milestone birthday. Of course, this meant that we needed Hawaiian shirts with his face on them for the trip. Found a print that I liked that was 100% cotton, sent them a picture and they sent back a mockup of what it would look like. The actual shirts were even better in person. Well made and everyone I spoke with at the company was friendly and professional.

3 February 2025
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Lianne,

Thanks a ton for the awesome review! We're thrilled you chose us for your Hawaii trip.

Those custom face Hawaiian shirts must have been a hit! We're super happy you loved the print and that the actual shirts were even better. It's great to hear that our team was friendly and professional.

Hope the milestone birthday was amazing and that the shirts added to the fun!

Thanks and best regards,
VinCo support team

Rated 5 out of 5 stars

My friend showed me a shirt from Vinco…

My friend showed me a shirt from Vinco and it was so awesome & funny that I had to order some for both of my son-in laws!

The whole process was so easy to upload my favorite funny photos. When the shirts arrived, they were a big hit!!! The boys were so surprised and loved the face pictures on the shirts. Even better was the quality of the shirts, I was surprised that something I had never ordered before was even better than I thought it would be!
I'll be ordering a few more for my daughters now! It's a great gift, very personalized and fun!!!

16 January 2025
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Jeanette,

Thank you so much for your fantastic review! We’re thrilled to hear that the shirts brought so much joy to you and your family.

We can’t wait to help you create even more special and personalized gifts for your daughters. Thank you for choosing Vinco. Your support and kind words mean the world to us!

Thanks and best regards,
VinCo support team

Rated 5 out of 5 stars

Best service and product ever!

Everyone jumped in to assist me with my questions quickly and followed up with me right away. The shirts came perfect, perfect material and perfect sizes for my husband and mini me. Loved the service and product. :)

3 December 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Teresa,

Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience with our service and products. Our team works hard to ensure every customer is satisfied, so it's wonderful to see that reflected in your feedback. We hope you and your family enjoy your perfect shirts!

Best regards,
Support Team from VinCo Hawaiian Shirts

Rated 5 out of 5 stars

Just get the shirt, you won't regret it :)

Super happy with my new shirt, fits great and looks sharp. The customer service side of ordering was very helpful also, great communication from start to finish. Don't hesitate to get yourself that shirt you've been wanting, TREAT YO SELF!

16 December 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi BH,

We're absolutely thrilled to hear how much you love your new shirt! Your fantastic feedback makes our day. Thank you for highlighting our great communication and customer service. We're so glad you found the perfect fit and style. Enjoy treating yourself – you deserve it!

Happy wearing and thank you for sharing your wonderful experience with us!

Best regards,
VinCo Hawaiian Shirts support team

Rated 5 out of 5 stars

Simply the best custom shirts company.

They offer an infinite choice of designs, for every taste, every occasion, every holiday. They provide an accurate preview for approval before starting making the shirt, shipping is fast and the shirt is made with high quality materials, the design is exactly what the preview shown. I highly definitely order again from them.

2 January 2025
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Michael,

Thank you so much for your amazing review! We're thrilled to hear that you enjoyed our wide range of designs and found the preview process helpful. We take great pride in the quality of our materials and are glad to know that the final product met your expectations.

We look forward to serving you again soon! If you need anything else, feel free to reach out!

Best regards,
VinCo Support Team

Rated 1 out of 5 stars

Slow ordering / Shipping time

Item was ordered 12/1/24. Did not arrive until 12/26. Item was said to have a 6 - 9 day shipping time. Customer service was not helpful and ignored my last email asking for an update.

Overall, shirt was in acceptable condition and well packaged.

30 December 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Dakota,

We are sincerely sorry for the problem you have with the order. Our customer support already contact you to help you with this problem. Hope you will give us a chance to make things right.

Thank you so much!
Best regards,
VinCo Hawaiian Shirts team

Rated 5 out of 5 stars

Great customer service and swim suits

Great customer service and swim suits. I ordered a swimsuit and it was lost during shipping. Ashley in customer service went above and beyond to make sure I was taken care. I love the swim suit and will definitely shop with VinCo again. It's hard to find people that take the extra steps to make their customers happy.

16 December 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Gina,

Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with our customer service and that you love your swimsuit. Ashley and the entire team are always here to go the extra mile for our customers. We're thrilled that you'll be shopping with VinCo again. Your kind words mean the world to us!

Best regards,
VinCo Hawaiian Shirts Team

Rated 5 out of 5 stars

This is a revision to my October 28th…

This is a revision to my October 28th review.
After much communication, Ashley and VinCo Hawaiian Shirts came through! We received our shirts by the needed time and they were a huge hit!
Thank you Ashley and VinCo for making this happen.
Edward

10 November 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Edward,

Thank you so much for your updated review! We’re thrilled to hear that Ashley and our team at VinCo Hawaiian Shirts could meet your expectations and deliver on time.

It’s fantastic to know that the shirts were a huge hit. Your satisfaction is our top priority, and your kind words mean the world to us. Thanks for choosing us!

Best regards,
Support Team at VinCo Hawaiian Shirts

Rated 5 out of 5 stars

Charleston Bound

Created shirts for a guys weekend. Shirts were on point and the customer experience is what every company should strive for. Top notch!

10 September 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi Chrleston,

Thank you for your lovely feedback.

We hope you are satisfied with your purchase and we look forward to your coming back and shopping soon~

Mahalo!
Ashley
Customer support team
VinCo Hawaiian Shirts

Rated 2 out of 5 stars

Underwhelmed by the overall customer service.

This was a bad shopping experience for me. I ordered a shir and a top on May 23 and received two shirts on June 12th. It was not a huge deal because I still had over a month before I needed to wear them. I contacted customer service and received a response via text from Harley. He apologized and said that they would make the shorts and give me a 10% discount on my order. Three weeks went by, and I still had not received or heard anything, so I reached out. After several days I heard back from Harley saying that they had made the shorts, but they had been missed in the shipments sent out and that it was now too late for me to receive them on time. I asked if I could have them expressed shipped and he said they could do that but still could not guarantee that I would get them in time. I told him that if I couldn’t get them in time there was no need to send them and to please refund my money. Again, Harley apologized and said that they would refund me. It has now been three weeks and I still have not received my credit The only positive thing I can say is that the product I did received was really cute.

Update
Several hours after posting this I was contacted and my refund was processed. I really really hate having to go this far to get things resolved. Claire was very helpful and efficient.

29 May 2024
Unprompted review
VinCo Hawaiian Shirts logo

Reply from VinCo Hawaiian Shirts

Hi KF,

I am so sorry for the incredibly delayed response to your review. We strive to address all customer feedback promptly, and we have clearly fallen short in this instance.

We are truly sorry to hear about the mix-up with your order and the frustration it caused. You are absolutely right to expect better communication and efficiency from us. We are working hard to improve our processes to ensure this doesn't happen again.

We appreciate you updating your review to let us know Claire was able to assist you with the refund. Thank you again for your patience and understanding.

Hope to have another chance to serve you again in the near future.

Best regards,
VinCo Support team

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