My wife was home alone and the delivery driver was exceptionally polite, introduced himself clearly, and asked exactly where she’d like everything placed. He then carried the salt inside, stacked... See more
Company replied
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Adam the engineer was fabulous. He communicated really well in advance of the appointment to let me know his arrival time and kept me updated when he was running a bit late. On arrival, he was polite... See more
Company replied
Yet again another super quick delivery from the delightful Stuart Chapman. I love this guy, he’s so chatty and delivers all my salt bags and places them on the shelf in my shed without any issues . I... See more
Company replied
Another great delivery from Culligan Harvey! Our delivery driver Stuart Chapman is always so kind and helpful, professional but really friendly too, he even carries our packs of salt to our garage eve... See more
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Company details
- Water Softening Equipment Supplier
- Plumber
- Water Filter Supplier
- Water Purification Company
- Water Treatment Supplier
About Culligan Harvey
Written by the company
Culligan Harvey is the UK’s number one selling water softener brand. Experience the benefits of softened and filtered water for your home, health and happiness with the Harvey™ Water Softener.
Book a free, no obligation demo today. Request a Quote
Find your Perfect Water Softener Shop Salt Shop Drinking Water Shop Water Filters
Book a free, no obligation demo today. Request a Quote
Find your Perfect Water Softener Shop Salt Shop Drinking Water Shop Water Filters
Contact info
Hipley Street, GU22 9LQ, Woking, United Kingdom
- 01483 753400
- reviews@harvey.co.uk
- harveywatersofteners.co.uk
4.6
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Water softener installation
George was knowledgeable, very prompt and very personable. The softener was installed swiftly. We are very pleased with the work.
31 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your feedback. We're delighted to hear that George was knowledgeable, prompt, and personable, and that your installation was completed swiftly. We'll be sure to pass your kind comments on to him.
If you know anyone who could benefit from a Harvey Water Softener, don't forget about our Refer a Friend scheme: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Excellent job
Excellent job. Professional finish to the work. He has explained everything and helped to set up the app and kept the work area tidy all the time. I am very happy with the services.
31 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your feedback. We're delighted to hear that you're happy with the installation and service provided. It's great to know everything was explained clearly, the app was set up for you, and the work area was kept tidy throughout.
If you know anyone who could benefit from a Harvey Water Softener, don't forget about our Refer a Friend scheme: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Ricky’s salt delivery
Ricky delivered my salt order. Very quick delivery & very friendly.
31 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your feedback. We're delighted to hear that Ricky provided a quick and friendly delivery service. We'll be sure to pass your kind comments on to him.
If you know anyone who could benefit from a Harvey Water Softener, don't forget about our Refer a Friend scheme: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
First class customer service
First class customer service, spoke to a real human being and everything sorted without any hassle
30 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your feedback. We're delighted to hear that you received first-class customer service and that everything was sorted quickly and without any hassle.
If you know anyone who could benefit from a Harvey Water Softener, don't forget about our Refer a Friend scheme: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Excellent and fast delivery!
Excellent service! Ricky was professional and friendly as always. He is a real credit to your company.
31 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your feedback. We're delighted to hear that Ricky provided such professional and friendly service. We'll be sure to pass your kind comments on to him, as it's always great to hear when a team member has made such a positive impression.
If you know anyone who could benefit from a Harvey Water Softener, don't forget about our Refer a Friend scheme: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Harvey Delivery Driver Stuart
Stuart is my regular Harvey delivery driver.He is always polite and helpful lifting the heavy salt blocks into my property. He is a good advert for his company whose service l appreciate that l have used since 2012
31 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind feedback. We're delighted to hear that Stuart consistently provides such polite and helpful service and has made your salt deliveries easier over the years.
Thank you also for your continued loyalty since 2012. If you know anyone who could benefit from a Harvey Water Softener, don't forget about our Refer a Friend scheme: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Competent & lovely young man
George was not only easy to get on with but also extremely competent and efficient. I would highly recommend him. It is so encouraging and reassuring to meet young people like George.
Thank you George, a job very well done.
All the best,
Martine
31 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your wonderful feedback. We're delighted to hear that George was friendly, competent, and efficient, and that he made such a positive impression. We'll be sure to pass your kind comments on to him.
If you know anyone who could benefit from a Harvey Water Softener, don't forget about our Refer a Friend scheme: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Friendly and Knowledgeable
Friendly and Knowledgeable staff
Great annual service from Attila when was very professional and helpful
Good customer service on the phone from Steph H
30 July 2026
Unprompted review
Reply from Culligan Harvey
Hello Luigi,
Thank you for your kind feedback. We're delighted to hear that you received excellent service throughout your annual maintenance visit. We'll be sure to pass your comments on to Attila and Steph, who will be pleased to know their professionalism and customer care made such a positive impression. Thank you for choosing us.
If you'd like to recommend us to others, please visit https://www.harveywatersofteners.co.uk/refer-a-friend/ to benefit from our referral program.
Kind regards,
The Culligan Harvey Team
Jake was very helpful in helping me…
Jake was very helpful in helping me find the spare parts I need to complete the installation of a water softener
31 July 2026
Unprompted review
Reply from Culligan Harvey
Hi Mr Willis,
Thank you for your feedback. We're pleased to hear that Jake was able to help you find the right spare parts for your installation. We'll be sure to pass on your kind comments to him. We appreciate your support and are glad we could assist with your water softener setup.
If you'd like to recommend us to others, please visit https://www.harveywatersofteners.co.uk/refer-a-friend/ to benefit from our referral program.
Kind regards,
The Culligan Harvey Team
Stuart delivered our salt today
Stuart delivered our salt today. Diamond geezer! The dogs loved him so he must be a good guy. Thanks Stuart. See you again soon.
31 July 2026
Unprompted review
Reply from Culligan Harvey
Hello,
Thank you for your lovely feedback. We're delighted to hear that Stuart provided such a positive delivery experience. We'll be sure to pass your kind comments on to him. It's great to know he was a hit with the dogs too! We appreciate your support and look forward to seeing you again soon.
If you'd like to recommend us to others, please visit https://www.harveywatersofteners.co.uk/refer-a-friend/ to benefit from our referral program.
Kind regards,
The Culligan Harvey Team
Excellent service & delivery by Stuart…
Excellent service & delivery by Stuart Chapman, friendly & professional, (offered to deliver all salt blocks to the garage which is a rarity by other delivery service!)
31 July 2026
Unprompted review
Reply from Culligan Harvey
Hello Douglas,
Thank you for your feedback. We're delighted to hear that Stuart provided a friendly and professional delivery service. It's great to know he went the extra mile by offering to place the salt blocks in your garage for convenience. We'll be sure to pass your kind comments on to Stuart.
If you'd like to recommend us to others, please visit https://www.harveywatersofteners.co.uk/refer-a-friend/ to benefit from our referral program.
Kind regards,
The Culligan Harvey Team
I had the please to meet Stuart
I had the please to meet Stuart, friendly and professional. Great customer service from initial order to delivery, delivered to the door with care.
31 July 2026
Unprompted review
Reply from Culligan Harvey
Hello Monty,
Thank you for your kind feedback. We're pleased to hear that you received great service from start to finish. Stuart will be delighted to know his friendly and professional approach made a positive impression. We're glad your delivery arrived safely and was handled with care.
If you'd like to recommend us to others, please visit https://www.harveywatersofteners.co.uk/refer-a-friend/ to benefit from our referral program.
Kind regards,
The Culligan Harvey Team
Very helpful delivery man
Stuart was very helpful with the delivery of the Salt Blocks and kindly put them in my cupboard so I didn’t need to do any lifting.
31 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're pleased to hear Stuart was so helpful and made things easier by placing the salt blocks in your cupboard. We'll be sure to pass on your kind words to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Really friendly and efficient delivery…
Really friendly and efficient delivery from Stuart. He is always cheerful and very helpful.
31 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Stuart provided another friendly and efficient delivery. His cheerful attitude and helpful service are greatly appreciated, and we'll be sure to pass on your kind feedback.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Thankful
Initially, contacted the company as I was having difficulty ordering salt. My call was answered by 'a person', Sonia (customer service), who was extremely accommodating, understanding and apologetic. There are times when companies will have glitches and difficulties; however, I always state that it is the staff who make companies prosper, progress, and become reputable. Thank you for listening to my frustration, Sonia.
30 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Sonia was able to assist you with such care and understanding. We appreciate your patience and your kind words about her service, and we'll be sure to share your feedback with her.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Excellent service
Excellent service. Called in advance and help to place salt in the garage. 4star+
29 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're pleased to hear you received excellent service and that the call ahead and assistance with placing the salt in your garage made things even easier. We really appreciate your feedback.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Good Service
Stuart was so helpful and polite will certainly have the salt delivered again!
29 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Stuart was so helpful and polite. It's great to know you were happy with the delivery service, and we look forward to delivering your salt again in the future.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
I was given a full demonstration of how…
I was given a full demonstration of how the product works and I was very impressed. Sue was very personable and knowledgeable.
30 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear you were impressed with the demonstration. Sue's personable approach and extensive knowledge make her a real asset to the team, and we'll be sure to share your kind feedback with her.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Stuart delivered my Salt in a friendly…
Stuart delivered my Salt in a friendly and efficient manner, and also went the extra mile by offering to help
me put away the bulky delivery
Which was extremely kind and thoughtful
30 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're pleased to hear Stuart provided a friendly and efficient delivery and went the extra mile to help with your salt. We'll be sure to pass on your kind comments to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Our salt blocks were delivered by Paul
Our salt blocks were delivered by Paul, he was exceptionally professional and helped to put our salt blocks into the right location in our property. He was kind, professional and courteous. Overall a great experience and thank you again Paul!
30 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Paul provided such professional, kind and courteous service. It's great to know he helped place your salt blocks exactly where you needed them, and we'll be sure to pass on your thanks.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
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