I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to... See more
Company replied
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
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I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to... See more
Company replied
Went in to buy a new laptop after my old one broke and was helped so much by Bibin in the Rathfarnham store. He took the time to go over different models with me and made the decision much easier!
Harvey Norman Nutgrove Dublin, never a pleasant experience, especially in the tech department. Today only 3 staff to assist a queue of people hanging around for assistance. When u do get someone they... See more
Company replied
Brendan & Dean were amazing!! If I could give 7 stars I would! They were booked to deliver and assemble my new table and chairs today. Brendan phoned me well ahead of time to give me their ETA. They w... See more
Company replied
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Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland
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Reply from Harvey Norman Ireland - Rathfarnham
I had paid €99 to have the A team sent out to take off the doors as the B team said they could not get the fridge through my garden gate.
The A team turned up on time and said there's no need to take off the doors. It'll fit through no problem if we lift it up a bit.
So the A team turned out to be the A+++ team. The B team, well let's not go there.
Three cheers for the A+++ team. Great lads.

Reply from Harvey Norman Ireland - Rathfarnham
Swift delivery, came on day and time they said they would. Installed everything, took old machine and all wrappings. Very satisfied.

Reply from Harvey Norman Ireland - Rathfarnham
Great value good products.
Really friendly staff.
Love the shop.

Reply from Harvey Norman Ireland - Rathfarnham
I always cone back to Harvey Norman in Rathfarnham because I am never disappointed. My most recent purchase of a couch, chair and ottoman was a great experience. Joel in the furniture department couldn't have been more helpful, patient and knowledgeable. He kept me informed every step of the way. Even when I changed my mind a few times, Joel was very kind abd professional. As a loyal customer I just want you to know I will keep coming back. Thank you.

Reply from Harvey Norman Ireland - Rathfarnham
The lads delivering were very professional, efficient and diligent.

Reply from Harvey Norman Ireland - Rathfarnham

Reply from Harvey Norman Ireland - Rathfarnham
As a returning customer it's good to see the high quality of customer service is still to the fore. Top quality products at very acceptable prices.

Reply from Harvey Norman Ireland - Rathfarnham

Reply from Harvey Norman Ireland - Rathfarnham
Easy ordering. Pleasant staff. Prompt service in the shop once I found the right place. Only gripe? The sign at the door for click and collect should be MUCH BIGGER. I hung around the service desk waiting for the only employee there, who was busy with another customer. I finally interrupted and asked if this was the click and collect. He pointed me to the door at the back of the shop. That information could have been provided in the confirmation email. Or one of the employees standing idle could have come over and asked if I needed service.

Reply from Harvey Norman Ireland - Rathfarnham

Reply from Harvey Norman Ireland - Rathfarnham
No show.
I was waiting in the car for over 15 minutes, no one showed up as per the email, felt kind of embarrassed.
Had to walk in myself to the store and the usual process. It did not work out as instructed in the email instructions.

Reply from Harvey Norman Ireland - Rathfarnham
Efficient friendly staff no problem setting up finance agreement

Reply from Harvey Norman Ireland - Rathfarnham
Excellent service. Communication via text and phone call was great, time of delivery was respected as planned, packaging was very good and installation time was amazing. We were very pleased with the service

Reply from Harvey Norman Ireland - Rathfarnham
Very easy and fast chick and collect for a new Dyson vacuum. Effortless, will done HN!

Reply from Harvey Norman Ireland - Rathfarnham
Special shout-out to Shane, despite working at the Tech Bar in Rathfarnham, Shane spent near to an hour helping me purchase a MacBook Air for my son, along with Product Care and laptop accessories.Shane was helpful without being pushy, and knowledgeable on what he was selling me. My son’s set up for his studies now, many thanks

Reply from Harvey Norman Ireland - Rathfarnham

Reply from Harvey Norman Ireland - Rathfarnham
Very friendly staff, only comment is that the click & collect area was not super clear and had to ask staff

Reply from Harvey Norman Ireland - Rathfarnham
I was lucky to find a sofa bed in the winter sale that suited my requirements completely, size, dimensions, colour and price. The Furniture Manager in the store was very helpful. Delivery was quick, efficient and professional.

Reply from Harvey Norman Ireland - Rathfarnham
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