Harvey Norman Ireland - Rathfarnham Reviews 

607
TrustScore 4.5 out of 5

4.4

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to... See more

Company replied

Rated 5 out of 5 stars

Went in to buy a new laptop after my old one broke and was helped so much by Bibin in the Rathfarnham store. He took the time to go over different models with me and made the decision much easier!

Rated 1 out of 5 stars

Harvey Norman Nutgrove Dublin, never a pleasant experience, especially in the tech department. Today only 3 staff to assist a queue of people hanging around for assistance. When u do get someone they... See more

Company replied

Rated 5 out of 5 stars

Brendan & Dean were amazing!! If I could give 7 stars I would! They were booked to deliver and assemble my new table and chairs today. Brendan phoned me well ahead of time to give me their ETA. They w... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Rathfarnham

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland

  • 01 4916300

4.4

Excellent

TrustScore 4.5 out of 5

607 reviews

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4.4

All reviews

(607)

9,063 reviews in the last 12 months

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Rated 5 out of 5 stars

Harvey Norman Nutgrove delivery

Delivery on time and good service.

5 February 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We appreciate you taking the time to leave us this great review. We're so happy to hear you received delivery on time and good service.

Kind Regards,
James

Rated 5 out of 5 stars

I had paid €99 to have the A team sent…

I had paid €99 to have the A team sent out to take off the doors as the B team said they could not get the fridge through my garden gate.
The A team turned up on time and said there's no need to take off the doors. It'll fit through no problem if we lift it up a bit.
So the A team turned out to be the A+++ team. The B team, well let's not go there.
Three cheers for the A+++ team. Great lads.

4 February 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Patrick,

We're happy to hear that the team was efficient and resourceful! We appreciate your positive feedback regarding their problem-solving skills and are glad you enjoyed your experience. Thank you for taking the time to share.

Kind Regards,
James

Rated 5 out of 5 stars

Swift delivery and efficient installation

Swift delivery, came on day and time they said they would. Installed everything, took old machine and all wrappings. Very satisfied.

4 February 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We appreciate you taking the time to leave this review. We're happy to hear that the delivery was swift and that you were very satisfied with the installation.

Kind Regards,
James

Rated 5 out of 5 stars

Great value good products

Great value good products.
Really friendly staff.
Love the shop.

3 February 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi June,

We appreciate your positive feedback! We're so glad you love our shop, our great value, good products, and our really friendly staff.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service is your strongest asset. I purchased a lovely couch, chair and ottoman and Joel was so helpful friendly and professional....AND Patient! Joel kept me informed every step of the way.

I always cone back to Harvey Norman in Rathfarnham because I am never disappointed. My most recent purchase of a couch, chair and ottoman was a great experience. Joel in the furniture department couldn't have been more helpful, patient and knowledgeable. He kept me informed every step of the way. Even when I changed my mind a few times, Joel was very kind abd professional. As a loyal customer I just want you to know I will keep coming back. Thank you.

26 January 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Janet,

We're happy to hear that you had such a positive experience at our Rathfarnham store. We appreciate you highlighting the helpfulness and patience you received during your couch, chair, and ottoman purchase. Thank you for your loyalty and feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good job

The lads delivering were very professional, efficient and diligent.

3 February 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Jimmy,

We appreciate you sharing your feedback. We're so happy to hear that our delivery team was professional, efficient, and diligent! Thank you for your time.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very professional and always very…

Very professional and always very helpful.

29 January 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Alan,

We appreciate you sharing your experience. We are so glad to hear about the professional and helpful service you received!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Still the best

As a returning customer it's good to see the high quality of customer service is still to the fore. Top quality products at very acceptable prices.

29 January 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

HI PJ,

We appreciate you taking the time to share your continued experience with us. We are happy to hear that you find our products to be of top quality and at acceptable prices.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Online order

Good service, prompt delivery

26 January 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Anne,

We appreciate you taking the time to leave us this great review. We're so happy to hear you received prompt delivery and good service.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Click and collect. Excellent

Easy ordering. Pleasant staff. Prompt service in the shop once I found the right place. Only gripe? The sign at the door for click and collect should be MUCH BIGGER. I hung around the service desk waiting for the only employee there, who was busy with another customer. I finally interrupted and asked if this was the click and collect. He pointed me to the door at the back of the shop. That information could have been provided in the confirmation email. Or one of the employees standing idle could have come over and asked if I needed service.

27 January 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Ruth,

We're happy you found the ordering process and our staff pleasant. We appreciate your feedback regarding the click-and-collect signage and service. We will review the sign size and explore adding clearer instructions in our confirmation email to improve the pickup experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

ok thank you

I shop online and I really like the service at the time of pickup.

28 January 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Priscilla,

We are happy to hear that you appreciate our pickup service when shopping online. Thank you for your positive feedback and for taking the time to share.

Kind Regards,
Kevin

Rated 1 out of 5 stars

No show for the Package

No show.

I was waiting in the car for over 15 minutes, no one showed up as per the email, felt kind of embarrassed.

Had to walk in myself to the store and the usual process. It did not work out as instructed in the email instructions.

24 January 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We regret that our service did not meet your expectations, and we are sorry for the inconvenience you experienced. We appreciate your feedback and will look into what happened.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Efficient friendly staff no problem…

Efficient friendly staff no problem setting up finance agreement

20 January 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Sinead,

We appreciate you sharing your feedback. We're so glad to hear our staff were efficient and friendly when setting up your finance agreement.

Kind Regards,
Kevin

Rated 5 out of 5 stars
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Micheline,

We appreciate you sharing your experience with us. We are so glad to hear our staff was helpful to you. Thank you for the positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service

Excellent service. Communication via text and phone call was great, time of delivery was respected as planned, packaging was very good and installation time was amazing. We were very pleased with the service

20 January 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Ricky,

We appreciate you sharing your feedback. We're happy to hear that you were pleased with the service, communication, timely delivery, secure packaging, and efficient installation.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very easy and fast chick and collect…

Very easy and fast chick and collect for a new Dyson vacuum. Effortless, will done HN!

15 January 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Liam,

We're happy to hear that you found our click and collect service easy and fast when purchasing your new Dyson vacuum. Thank you for the great feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Special shout-out to Shane

Special shout-out to Shane, despite working at the Tech Bar in Rathfarnham, Shane spent near to an hour helping me purchase a MacBook Air for my son, along with Product Care and laptop accessories.Shane was helpful without being pushy, and knowledgeable on what he was selling me. My son’s set up for his studies now, many thanks

18 January 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Anouk,

We're happy to hear that you had such a positive experience. We appreciate you acknowledging the assistance you received while making your purchase. Thank you for your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Delivery staff very helpful

15 January 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Dan,

We're happy to hear that our delivery staff was helpful. Thank you for your positive feedback; we appreciate it greatly.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, only comment is that the click & collect area was not super clear and had to ask staff

8 January 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Sare,

We're happy to hear that our staff was friendly! We appreciate your feedback regarding the click & collect area and will work on making it clearer for future visits.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Great value find!

I was lucky to find a sofa bed in the winter sale that suited my requirements completely, size, dimensions, colour and price. The Furniture Manager in the store was very helpful. Delivery was quick, efficient and professional.

9 January 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Frances,

We appreciate you sharing your feedback. We're happy to hear that you found a sofa bed that met your needs and that our team member was helpful. We're also glad the delivery was quick and professional.

Kind Regards,
Kevin

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