Bought a Back to School Samsung PC today in your Carrickmines store. We were dealt with by Ramon who was pleasant, knowledgeable, highly professional and attentive. We were very impressed by the level... See more
Location
Switch locationUnit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had such a great experience dealing with Sean, the tech assistant in Harvey Norman. He was incredibly helpful and took the time to talk us through all our options when choosing a laptop. Sea... See more
Company replied
Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... See more
Company replied
My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it. A sofa collapsing after eight months i... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Carrickmines
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland
- 01 2996900
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience with delivery
Good experience with delivery and assembly. In store experience was also good, but they promised me the delivery of my entire booking but later they said that one item is not available, even when I booked it in advance and placed an holding deposite on the inventory.
Cutting down 1 star for that.
19 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Sibesh,
We appreciate your feedback regarding your delivery and in-store experience. We sincerely regret the issue with the unavailable item, especially after your advance booking and deposit. We are reviewing our inventory processes to prevent this from happening again.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Carrickmines
Hi Patrika,
We're so glad you had a positive experience with efficient assistance. Thank you for your kind words!
Kind Regards,
Conor
The delivery team were excellent so…
The delivery team were excellent so good and efficient like a well oiled machine.
Great job
Thank you.
John
15 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi John,
We're so happy to hear our delivery team provided such excellent and efficient service. We appreciate your positive feedback!
Kind Regards,
James
Reply from Harvey Norman Ireland - Carrickmines
Hi Con,
We appreciate your positive feedback. We're happy ordering and collection were easy and quick.
Kind Regards,
James
The collection of my products was…
The collection of my products was without stress and the service was excellent. The products is very satisfactory.
6 May 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi Amaechi,
We appreciate you sharing your feedback. We're happy to hear that the collection of your products was stress-free and the service met your expectations.
Kind Regards,
James
Everything was smooth and great service.
9 May 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi there,
We appreciate you sharing your experience with us. We are so happy to learn that you found our service smooth and great!
Kind Regards,
James
Great service
Delivery was within allotted time . The delivery men were very professional and took away our old furniture. Excellent service. They were in and out in minutes. Great service.
11 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi John,
We're happy to hear that the delivery was on time and professional, and that our team removed your old furniture quickly. We appreciate you sharing your positive experience!
Kind Regards,
James
Reply from Harvey Norman Ireland - Carrickmines
Hi Margaret,
We appreciate your feedback and are so glad our team was on time and professional for you! Thank you for your time.
Kind Regards,
James
Very easy to order online and collect
Very easy to order online. Got notification order was ready to collect within 2 hours and collection was very easy
9 May 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi Joan,
We're so happy the online ordering was easy, and that you were notified quickly about the order. We appreciate your positive feedback very much!
Kind Regards,
James
Geat service
I purchased an LG 48" Smart tv from Harvey Norman in Carrickmines last week. The salesman Conor D was so efficient and very pleasant and friendly. His knowledge of the different models made it very easy for me to choose a suitable unit. Im delighted with my new purchase. Mary
4 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Mary,
We appreciate you taking the time to share your positive experience. We are so glad to hear that you found our team member efficient, pleasant, and friendly during your TV purchase, and that their knowledge made it easy to choose a suitable unit.
Kind Regards,
James
Reply from Harvey Norman Ireland - Carrickmines
Hi Jim,
We appreciate your positive feedback and are so happy you were pleased with our excellent sales, delivery, and installation services!
Kind Regards,
James
The driver was the rudest person ever
The driver was the rudest person I ever experienced. He rang at 7am saying he would deliver around 10 or 10.30am. I then received an aggressive phonecall at 2.30pm accusing me of not being there to accept the delivery. This service is a disgrace and as a consequence I cannot recommend shopping in Harvey Norman.
8 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Claus,
We appreciate you bringing this delivery experience to our attention. Can you please advise your order details and the details of your experience to our customer service team at "customer@support.harveynorman.ie", and the team will review this matter with our internal teams. Thank you for your feedback.
Kind Regards,
James
Great service
I was contacted by phone on the day of delivery to confirm the arrival time. The delivery was completed promptly, the gentlemen hadled the sofa with great care while carrying it upstairs. They were efficient and orofessional.
8 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Jaroslaw,
We appreciate you sharing your feedback. We're happy to hear that you were contacted to confirm the arrival time and that the delivery was completed promptly. It's great to know the team handled the sofa with care and were efficient.
Kind Regards,
James
Every time somebody asks me where to…
Every time somebody asks me where to buy something like a TV, appliances, etc. I always say Harvey Norman. They have a customer for life. Never had a problem bringing appliances up the stairs, replacing/fixing good.
They fix problem and keep customers. They don't become another problem, they fix the problems. Best customer service by far.
10 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Janette,
We appreciate you sharing your positive experience. We're happy to hear that you consistently recommend us for appliances and that you are pleased with our customer service and problem resolution. Thank you for being a loyal customer!
Kind Regards,
James
Great experience
Great experience. Greg was super helpful. Came in to get a new smart watch and ended up buying 3. Thanks Greg.
10 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
HI Hollyck,
We're happy you had such a positive experience! It's great to hear that our team was so helpful and that you found exactly what you were looking for. Thanks for your feedback!
Kind Regards,
Kevin
A product was ready to collect.
A product was ready to collect.
Staff were helpful and nice.
7 May 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi Gilyn,
We're glad the product was ready for collection, and our staff was helpful. We appreciate your positive feedback and time.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Carrickmines
Hi Anthony,
We're happy to hear that you had such a great experience with our service and enjoyed the gift card. Thank you for your positive feedback!
Many thanks,
Katie.
Collected an online order for a phone
Collected an online order for a phone. Standing waiting to be served after getting my receipt from main desk. Two staff members chatting to another customer, after a few minutes I asked for help as no need for 2 staff helping one person. Was told to ask someone else. Very rude and very unprofessional. Had to go back to desk to ask for assistance which I got and staff there were brilliant. Would put me off using click and collect again. This was the carrickmines branch.
3 May 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi Fiona,
We appreciate you sharing your experience regarding your online order collection. We're sorry to hear about the unprofessional service you encountered. We'll address this internally to improve our service. Thank you for your feedback.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Carrickmines
Hi Michael,
We appreciate you noting our helpful staff and recycling program. We're glad you found value in our services; thank you for your review.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Carrickmines
Hi there,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.