We dealt with Chris Parry, who was superb from start to finish. Excellent communication, very prompt always to respond. He was very thorough on all aspects of the purchase, explaining everything very... See more
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Whether you’re at Harvey Cooper Cars to buy something special or just to have a little browse, we want your experience as our customer, to be personal and leave you wanting to come back. We aim to do everything we can to make the process of buying your car as enjoyable and hassle-free as possible. We offer a wide range of carefully selected, quality, premium used cars. We take pride in being able to guide each of every one of our customers, whether new or returning, through every part of the buying and financing process making the journey of purchasing your car easy and enjoyable. Our success has come from all the staff and customers who have made Harvey Cooper Cars what it is today – and to everyone, we say thank you.
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32 Harrogate Road, , HG41SR, Ripon, United Kingdom
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sold my car to this company via internet sent pictures etc agreed a price there representative come collected the car absolute gentleman checked car over didn't try knocking a penny off within 5 mins money in my bank as agreed absolute dream to sell a car to i would never use auto trader or we buy any car again definetly go direct to this company

Reply from Harvey Cooper Cars

Reply from Harvey Cooper Cars
My experience was amazing. I am based in Germany and made contact with Nick Hall by phone. The interaction was second to none. His knowledge of the car and professional dedication to my needs were what drove me to purchase the car. The car was as it showed on the website, parked inside and polished to the highest standards. The other main fact that Harvey Cooper is a great dealer and even after signing for the car I was offered any other assistance once purchased. I would buy another vehicle from them in a heartbeat.

Reply from Harvey Cooper Cars

Reply from Harvey Cooper Cars
Super smooth transaction
Price was near my expectations
The staff and service were very efficient
A great local company to deal with

Reply from Harvey Cooper Cars
Chris at Ripon made it easy from start to finish with everything to do with purchasing my new car

Reply from Harvey Cooper Cars
Absolutely perfect start to finish , cannot fault the service! Also completely in love with my new Jimny

Reply from Harvey Cooper Cars
We were very pleased with Harvey Cooper’s . Nick went above and beyond to help us with everything from the purchase of the car right through to sorting all the various documents, he couldn’t have been any more helpful .

Reply from Harvey Cooper Cars
We recently purchased a BMW X3 from Harvey Cooper Cars (sister company to Alexander Prestige), and our experience has been nothing short of shocking.
After travelling all the way from Birmingham, we were excited to finally get our new family car. Just 60 miles into our drive home on the motorway, we heard a terrifying noise and had to pull onto the hard shoulder. We discovered that a front splitter had been dangerously loose and was hanging off the car. At motorway speeds this could have caused a serious accident, putting not only us but other road users at risk.
We immediately contacted the dealership (with photos), yet instead of taking responsibility, they have spent the week blaming us. They claimed the part must have been damaged by us, despite evidence from the manufacturer (Maxton) confirming it had been incorrectly fitted before sale and should have been picked up during the “thorough vehicle checks” Harvey Cooper claims to do.
Rather than apologise or resolve the issue, the dealership then deflected by suddenly criticising the car we part-exchanged, which had previously been fully serviced and inspected without issue. This behaviour feels incredibly unprofessional and dismissive.
Buying a car should feel safe and exciting — instead, this has been stressful, upsetting, and damaging to our trust. I cannot recommend Harvey Cooper Cars or Alexander Prestige. If safety and customer care matter to you, I would strongly advise looking elsewhere.

Reply from Harvey Cooper Cars
Much thanks to Nick and his team for an easy and painless buying experience. Very responsive dealer and always acting in my best interests. Car is immaculate and I felt well looked after throughout the entire process. Thank you Harvey Cooper Cars, I’ll be a return customer in the future for sure!

Reply from Harvey Cooper Cars
A warm welcome from all of the staff on our arrival at the dealership, the car we came to see was washed and polished ready and waiting inside the showroom. After deciding to buy the car Nick the sales agent was really helpful and even picked me up to collect the car when everything was finalised. Thanks to all at Harvey Cooper Cars

Reply from Harvey Cooper Cars

Reply from Harvey Cooper Cars
With a new car looming, I sold my Mini Countryman Cooper S to Harvey Cooper. Their service was outstanding, making sure I was kept in the loop and helping me through the process step by step. Their customer service was excellent from the initial communication, sorting the logistics with Shelly, collection by Evan and payment transaction by James.
Outstanding - if only every dealer acted with as much care, consideration and truth as you!

Reply from Harvey Cooper Cars
We saw a mini JCW and loved it
Made contact with Chris who was friendly and helpful straight away.
Not pushy at all very knowledgeable.
Chris even got used to my phone number when I rang and answer with my name, very impressed.
We decided not to purchase the car .
Chris was still amazing when we said we had changed our minds, and polite and said he would refund our deposit immediately, no pressure whatsoever.
I would recommend this dealership 100%, as Chris made the whole experience amazing, even though we did not purchase the car as changed our minds.
A big thank you Chris, and we will definitely try you first for our next car
Lesley

Reply from Harvey Cooper Cars
Communication and support was excellent throughout the purchase .
Nick was so helpful and professional and I know if I have any questions at a later date he has offered to help .
Would definetly recommend .⭐️

Reply from Harvey Cooper Cars
Nick and his friendly and professional team made the buying of my S-Max very easy. No pressured sales just straightforward communication throughout and they did what they promised! Evan delivered the car and was as communicative and courteous. Will look at their stock next time I change my car!

Reply from Harvey Cooper Cars
Good opportunity for a test drive. Flexible & accommodating. Car in great condition. Salesman very polite and thorough.

Reply from Harvey Cooper Cars
Drove from Edinburgh after seeing a Jaguar F Type on the website and definitely wasn’t disappointed.
Car was immaculate and the test drive was even better - Mint condition and drove like brand new.
During my visit I was looked after by Chris and whilst I was wandering around looking at the car etc, I was spoken to, just on a friendly level by every member of staff.
Exceptional service and in-depth knowledge.
I would HIGHLY recommend a visit to Harvey Cooper for your next car.

Reply from Harvey Cooper Cars
I've dealt with Harvey Cooper for a few years now, I had a car to sell, reached out to see if they were interested, we had clear dialogue and a quick offer. The car was gone and paid out in double quick time. Thanks Nick for your assistance.

Reply from Harvey Cooper Cars
I recently bought a car from Harvey Cooper Cars and I was really pleased with the experience. Right from the start, Chris was friendly, professional, and took the time to walk me through everything without any pressure.
I’d happily recommend Harvey Cooper Cars to anyone looking for a smooth and stress-free car buying experience.

Reply from Harvey Cooper Cars
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