Harvey Cooper Cars Reviews 

730
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company when purchasing their vehicles. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and welcoming, ensuring that every visitor feels valued and completely at ease from the moment they arrive. Consumers often note that the entire purchasing journey is entirely straightforward and hassle-free, featuring absolutely no aggressive or high-pressure sales tactics. Buyers also deeply appreciate the immaculate condition and stunning presentation of the cars displayed in the showroom. People consistently highlight that communication remains clear, responsive, and efficient throughout every single step, making handovers exceptionally smooth and reassuring.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional and approachable... See more

Service

Consumers find service to be exceptionally positive, praising the professional, friendly, and non-pressured... See more

Product

Customers report great satisfaction and delight with the product quality. Reviewers frequently mention that... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the overall experience as smooth and... See more

User experience

People report overwhelmingly positive experiences with the user experience, describing the car-buying process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We dealt with Chris Parry, who was superb from start to finish. Excellent communication, very prompt always to respond. He was very thorough on all aspects of the purchase, explaining everything very... See more

Company replied

Rated 5 out of 5 stars

Having spent endless days and weeks trawling through Auto Trader we decided that we simply needed to focus on the right dealer who, we concluded, would naturally have the right car for us. We acted o... See more

Rated 5 out of 5 stars

Don't do many reviews but this deserves one. Just got home from a worthwhile 200 mile round trip. From first telephone contact to purchase these guys are first class. Friendly, informative... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing. I am based in Germany and made contact with Nick Hall by phone. The interaction was second to none. His knowledge of the car and professional dedication to my needs were wha... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Whether you’re at Harvey Cooper Cars to buy something special or just to have a little browse, we want your experience as our customer, to be personal and leave you wanting to come back. We aim to do everything we can to make the process of buying your car as enjoyable and hassle-free as possible. We offer a wide range of carefully selected, quality, premium used cars. We take pride in being able to guide each of every one of our customers, whether new or returning, through every part of the buying and financing process making the journey of purchasing your car easy and enjoyable. Our success has come from all the staff and customers who have made Harvey Cooper Cars what it is today – and to everyone, we say thank you.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

730 reviews

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5.0

All reviews

(730)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

sold my car to this company via…

sold my car to this company via internet sent pictures etc agreed a price there representative come collected the car absolute gentleman checked car over didn't try knocking a penny off within 5 mins money in my bank as agreed absolute dream to sell a car to i would never use auto trader or we buy any car again definetly go direct to this company

24 September 2025
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Reply from Harvey Cooper Cars

Hi Tony,

Thank you for taking the time to leave this wonderful review. We are delighted you chose us to look after you when selling your beautiful car. We really appreciate your kind words and send our thanks back to you for being joy to look after throughout.

Whether you are buying or selling your car, we would be thrilled to welcome you back to us again in the future!

Rated 5 out of 5 stars

Nick and

Nick and Andy made selling my car straightforward and simple

16 September 2025
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Reply from Harvey Cooper Cars

Hi Graeme,

Thank you for your wonderful comments. What a pleasure it was to look after you and thank you for selling us your beautiful car.
Whether you are buying for selling in the future, we would love to look after you again, so do let us know if there is anything you need.

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing. I am based in Germany and made contact with Nick Hall by phone. The interaction was second to none. His knowledge of the car and professional dedication to my needs were what drove me to purchase the car. The car was as it showed on the website, parked inside and polished to the highest standards. The other main fact that Harvey Cooper is a great dealer and even after signing for the car I was offered any other assistance once purchased. I would buy another vehicle from them in a heartbeat.

20 September 2025
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Reply from Harvey Cooper Cars

Hi Dean,

Thank you for taking the time to leave these wonderful comments and thank you for being a joy to look after throughout. It was a sincere pleasure for Nick to look after you and it means a lot to us that you were happy with your experience, especially all the way from Germany!

Enjoy that gorgeous car of yours and hopefully we get to look after you again in the future!

Rated 5 out of 5 stars

Great experience

Great experience, very easy to deal with from start to finish

12 September 2025
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Reply from Harvey Cooper Cars

Hi Katie,

Thank you for your wonderful comments. What a pleasure it was to look after you and thank you for selling us your beautiful car.

Whether you are buying for selling in the future, we would love to look after you again, so do let us know if there is anything you need.

Rated 5 out of 5 stars

Super smooth transaction

Super smooth transaction
Price was near my expectations
The staff and service were very efficient
A great local company to deal with

29 August 2025
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Reply from Harvey Cooper Cars

Hi Stephanie,

Thank you for your wonderful comments. What a pleasure it was to look after you and thank you for selling us your beautiful car.
Whether you are buying for selling in the future, we would love to look after you again, so do let us know if there is anything you need!

Rated 5 out of 5 stars

Chris at Ripon made it easy from start…

Chris at Ripon made it easy from start to finish with everything to do with purchasing my new car

23 August 2025
Unprompted review
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Reply from Harvey Cooper Cars

Hi Ellis,

Thank you for your amazing comments. Nothing means more to us, then to know you are happy with your car and your experience. We would love to keep looking after you for many years to come, so enjoy that fantastic car of yours and hopefully we will see you again soon!

Rated 5 out of 5 stars

Absolutely perfect start to finish

Absolutely perfect start to finish , cannot fault the service! Also completely in love with my new Jimny

16 August 2025
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Reply from Harvey Cooper Cars

Hi Gina,

Thank you for your wonderful review. Your comments are a joy to read and we are delighted you feel this way about your experience. Chris and the team really enjoyed taking care of you throughout your purchase and thought you were a pleasure to deal with.

Enjoy that fantastic car of yours and we hope we get to look after you for many years to come!

Rated 5 out of 5 stars

Above and beyond!

We were very pleased with Harvey Cooper’s . Nick went above and beyond to help us with everything from the purchase of the car right through to sorting all the various documents, he couldn’t have been any more helpful .

16 August 2025
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Reply from Harvey Cooper Cars

Hi David,

Thank you for taking the time to leave this wonderful review. Your comments are a joy to read and we couldn't be happier to know you feel this way about your experience.
Nick really enjoyed looking after you and it would be our pleasure to welcome you back to us again, in the future.

We hope you are enjoying that beautiful car of yours and we hope to see you again soon!

Rated 1 out of 5 stars

We recently purchased a BMW X3 from…

We recently purchased a BMW X3 from Harvey Cooper Cars (sister company to Alexander Prestige), and our experience has been nothing short of shocking.

After travelling all the way from Birmingham, we were excited to finally get our new family car. Just 60 miles into our drive home on the motorway, we heard a terrifying noise and had to pull onto the hard shoulder. We discovered that a front splitter had been dangerously loose and was hanging off the car. At motorway speeds this could have caused a serious accident, putting not only us but other road users at risk.

We immediately contacted the dealership (with photos), yet instead of taking responsibility, they have spent the week blaming us. They claimed the part must have been damaged by us, despite evidence from the manufacturer (Maxton) confirming it had been incorrectly fitted before sale and should have been picked up during the “thorough vehicle checks” Harvey Cooper claims to do.

Rather than apologise or resolve the issue, the dealership then deflected by suddenly criticising the car we part-exchanged, which had previously been fully serviced and inspected without issue. This behaviour feels incredibly unprofessional and dismissive.

Buying a car should feel safe and exciting — instead, this has been stressful, upsetting, and damaging to our trust. I cannot recommend Harvey Cooper Cars or Alexander Prestige. If safety and customer care matter to you, I would strongly advise looking elsewhere.

9 August 2025
Unprompted review
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Reply from Harvey Cooper Cars

Dear Mrs Hayes,

We are sincerely sorry you have had an issue with your vehicle and were alarmed to hear of your experience. The front splitter of your car was installed some 6 years ago and was not defective, loose, or faulty when you collected your car at handover.

We are investigating your complaint including the possibility that external factors may have caused the damage during your drive home as well as other potential causes.

The safety of all our customers is paramount, and we strongly refute any allegation suggesting otherwise.

Your complaint is still ongoing, and we are taking your concerns very seriously with the hope we can work with you to reach a resolution.

Rated 5 out of 5 stars

Amazing Experience!

Much thanks to Nick and his team for an easy and painless buying experience. Very responsive dealer and always acting in my best interests. Car is immaculate and I felt well looked after throughout the entire process. Thank you Harvey Cooper Cars, I’ll be a return customer in the future for sure!

8 August 2025
Unprompted review
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Reply from Harvey Cooper Cars

Hi Reece,

Thank you for your amazing comments about Nick and the service you received throughout your purchase. Nothing means more to us, then to know you are happy with your car and your experience.

We would love to keep looking after you for many years to come, so enjoy that fantastic car of yours and hopefully we will see you again soon!

Rated 5 out of 5 stars

Excellent service

A warm welcome from all of the staff on our arrival at the dealership, the car we came to see was washed and polished ready and waiting inside the showroom. After deciding to buy the car Nick the sales agent was really helpful and even picked me up to collect the car when everything was finalised. Thanks to all at Harvey Cooper Cars

30 July 2025
Unprompted review
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Reply from Harvey Cooper Cars

Hi Nigel,

Thank you for your amazing comments. Nothing means more to us, then to know you are happy with your car and your experience.
Nick really enjoyed taking care of you throughout your purchase and we would love to keep looking after you for many years to come.

Enjoy that fantastic car of yours and hopefully we will see you again soon!

Rated 5 out of 5 stars

Changed car

Easy process from start to finish and professional.

26 July 2025
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Reply from Harvey Cooper Cars

Hi Richard,

Thank you for your wonderful comments. Nothing means more to us, then to know you are happy with your car and your experience.

We would love to keep looking after you for many years to come, so enjoy that fantastic car of yours and hopefully we will see you again soon!

Rated 5 out of 5 stars

Outstanding service

With a new car looming, I sold my Mini Countryman Cooper S to Harvey Cooper. Their service was outstanding, making sure I was kept in the loop and helping me through the process step by step. Their customer service was excellent from the initial communication, sorting the logistics with Shelly, collection by Evan and payment transaction by James.

Outstanding - if only every dealer acted with as much care, consideration and truth as you!

22 July 2025
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Reply from Harvey Cooper Cars

Hi Alison,

Thank you for taking the time to leave this wonderful review. We are delighted you chose us to look after you when selling your beautiful car. Shelly, Evan and James really appreciate your comments and they all pass their thanks back to you for being joy to deal with.

Whether you are buying or selling, we would love to welcome you back to us again in the future!

Rated 5 out of 5 stars

Thanks Chris

We saw a mini JCW and loved it
Made contact with Chris who was friendly and helpful straight away.
Not pushy at all very knowledgeable.
Chris even got used to my phone number when I rang and answer with my name, very impressed.
We decided not to purchase the car .
Chris was still amazing when we said we had changed our minds, and polite and said he would refund our deposit immediately, no pressure whatsoever.
I would recommend this dealership 100%, as Chris made the whole experience amazing, even though we did not purchase the car as changed our minds.
A big thank you Chris, and we will definitely try you first for our next car
Lesley

22 July 2025
Unprompted review
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Reply from Harvey Cooper Cars

Hi Lesley,

Thank you for your wonderful review. We couldn't be happier to hear you feel this way about your experience. Your comments about Chris and the service you received have made us all smile and we are so pleased you felt well looked after throughout your enquiry.

You were a sincere pleasure to deal with and we hope we can take care of you again in the future. If there is anything you ever need, you must let us know!

Rated 5 out of 5 stars

Excellent Customer Service

Communication and support was excellent throughout the purchase .
Nick was so helpful and professional and I know if I have any questions at a later date he has offered to help .
Would definetly recommend .⭐️

15 July 2025
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Reply from Harvey Cooper Cars

Hi Eileen,

Thank you for taking the time to leave this wonderful review. Your comments and recommendation mean a lot to us and we couldn't be happier to hear you feel this way about your experience. Nick passes his thanks back to you for being a joy to look after and hopes you enjoy every moment in your lovely new car.

Rated 5 out of 5 stars

Pleasant Purchase (S-Max)

Nick and his friendly and professional team made the buying of my S-Max very easy. No pressured sales just straightforward communication throughout and they did what they promised! Evan delivered the car and was as communicative and courteous. Will look at their stock next time I change my car!

2 July 2025
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Reply from Harvey Cooper Cars

Hi Martine,

Thank you for this wonderful review. Your comments have made the whole team smile and we couldn't be happier to hear you feel this way about your experience.
It was a sincere joy for Nick and Evan to look after you and we would love to welcome you back to us again, when the time is right in the future.

Enjoy every moment in that lovely car of yours and please do not hesitate to let us know if there is anything you need.

Rated 4 out of 5 stars

Good opportunity for a test drive

Good opportunity for a test drive. Flexible & accommodating. Car in great condition. Salesman very polite and thorough.

30 June 2025
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Reply from Harvey Cooper Cars

Hi Vince,

Thank you for your kind comments. We were delighted to be able to look after you throughout your enquiry and we hope we have the opportunity to look after you again in the future.
If there is ever anything you need, you must let us know.

Rated 5 out of 5 stars

Fantastic Service - Highly Recommended.

Drove from Edinburgh after seeing a Jaguar F Type on the website and definitely wasn’t disappointed.
Car was immaculate and the test drive was even better - Mint condition and drove like brand new.
During my visit I was looked after by Chris and whilst I was wandering around looking at the car etc, I was spoken to, just on a friendly level by every member of staff.
Exceptional service and in-depth knowledge.
I would HIGHLY recommend a visit to Harvey Cooper for your next car.

27 June 2025
Harvey Cooper Cars logo

Reply from Harvey Cooper Cars

Hi David,

Thank you for taking the time to leave these wonderful comments and thank you for being a joy to look after throughout.
It was a sincere pleasure for Chris and the team to look after you and it means a lot to us that you were happy with your experience, especially travelling all the way from Edinburgh!

Enjoy that gorgeous F-Type of yours and hopefully we get to look after you again in the future!

Rated 5 out of 5 stars

Easy process when selling my car

I've dealt with Harvey Cooper for a few years now, I had a car to sell, reached out to see if they were interested, we had clear dialogue and a quick offer. The car was gone and paid out in double quick time. Thanks Nick for your assistance.

18 June 2025
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Reply from Harvey Cooper Cars

Hi Mark,

Thank you for taking the time to leave this wonderful review. We are delighted you chose us to look after you when selling your lovely car. Nick really appreciates your kind words and passes his thanks back to you, for being a joy to look after throughout.

Whether you are buying or selling your car, we would be thrilled to welcome you back to us again in the future!

Rated 5 out of 5 stars

I recently bought a car from Harvey…

I recently bought a car from Harvey Cooper Cars and I was really pleased with the experience. Right from the start, Chris was friendly, professional, and took the time to walk me through everything without any pressure.

I’d happily recommend Harvey Cooper Cars to anyone looking for a smooth and stress-free car buying experience.

21 June 2025
Harvey Cooper Cars logo

Reply from Harvey Cooper Cars

Hi Jess,

Thank you for your amazing comments and recommendation. Nothing means more to us, then to know you are happy with your car and your experience. Chris really enjoyed taking care of your throughout your purchase and we would love to keep looking after you for many years to come.

Enjoy that beautiful car of yours and hopefully we will see you again soon!

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