Chris was extremely helpful. From the initial phone call to picking up my new car the whole process felt simple and stress free. Within 10 minutes of first meeting and he’d shown me the car I was inte... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Buying my Mercedes GLC from Precious Metal was an absolute pleasure! Chris and Mat were fantastic — not only professional and knowledgeable but also great fun to deal with. The friendly banter made t... See more
Company replied
I love to write about a great experience which we have had selling our car to PM precious metals. Chris came to examine the car which even if I am biased was in superb condition for its nearly 6... See more
Company replied
Absolutely chuffed with my purchase from Precious Metals. My new car is a dream to drive. She is everything I wanted and more. Brilliant service, fantastic communication and a solid ride. Highly recom... See more
Company replied
Company details
About Precious Metal
Written by the company
Welcome to Precious Metal Prestige Motor Group. Providing exceptional cars with low rates of flexible-finance options. NATIONWIDE DELIVERY AVAILABLE! Delivering service beyond service.
Find your precious metal
Contact info
The Hub, 21A Hardy Croft, Wakefield,, WF1 4DN, Wakefield, United Kingdom
- 01924 918558
- sales@precious-metal.co.uk
- precious-metal.co.uk
Amazing Service
Amazing customer service, jumped through every hoop to make it an easy and enjoyable time buying a new car! Would definitely recommend and go back in the future
11 May 2026
Reply from Precious Metal
Hi Sophie and thank you for sharing your purchasing experience with us - it was truly a pleasure to meet you and your dad, Ian! Can we also extend our sincere gratitude for choosing Precious Metal and allowing us the opportunity of organising your fabulous new Jaguar E-Pace. We're all confident that many happy, safe and enjoyable miles lie ahead!! As discussed whilst you were with us, should you need our assistance with anything in the future, simply get in touch. With warm regards, Mat, Chris & all at Precious Metal.
I’ve been using this car company for…
I’ve been using this car company for the past eight years and I’m now on my third car with them, which says everything about how much I trust and value their service. Every experience has been brilliant from start to finish.
Mat has always made the whole process feel completely painless while still keeping it personal. Nothing ever feels too much trouble and you genuinely feel looked after throughout the entire journey.
From customer service to delivery, everything is handled professionally, efficiently and with real care. It’s rare to find a company that stays this consistent over so many years, but they really do.
I honestly can’t rave about their service enough and I would use them again and again without hesitation. Highly recommended.
30 April 2026
Unprompted review
Reply from Precious Metal
Hi Tiwa, it was fantastic to see you again and catch up!! Thanks once again for choosing Precious Metal and for taking the time to share your comments. We all hope you and Levi enjoy your beautiful new Range Rover and the very best of wishes too in your fantastic new home! With sincere best regards ongoing, Mat, Chris and all of the team at Precious Metal.
Chris was brilliant from start to…
Chris was brilliant from start to finish no pressure really helpful really welcoming overall top bloke and company
29 April 2026
Reply from Precious Metal
Hi Ashley and thank you for your greatly appreciated business and for taking the time to share your invaluable comments with us. It was a pleasure meeting you and we are thankful for the opportunity to supply your fantastic new Jaguar E-Pace Chequered Flag! Please don't hesitate to get in touch if you need any further assistance. Best regards, Chris, Mat & all at Precious Metal.
Reply from Precious Metal
Hi Tracy and John and can we say what a genuine pleasure it was to meet you and be given the chance to organise the purchase of your stunning Jaguar F-Pace Chequered Flag. We're all certain you'll have many happy, safe and enjoyable miles ahead in that fantastic car!!
Should you need us at any point in the future, please don't hesitate to get in touch. Kind regards, Mat, Chris and all of the Precious Metal team.
Highly recommend
I recently bought a car from this dealership and had a really positive experience from start to finish. I dealt with Mat, who was friendly, professional and easy to communicate with throughout.
As I was buying remotely, I had quite a few questions and requests for extra information, and Mat was always quick to respond and happy to help. He made the whole process feel straightforward and reassuring.
The car was delivered as agreed and matched the description, which was important to me given I hadn’t viewed it in person.
Overall, a smooth and stress-free experience. I’d definitely recommend and would be happy to use them again in future.
16 April 2026
Reply from Precious Metal
Hi Clare, thank you very much for your kind overview of our service and your buying experience with us. Personally, I am delighted you are enjoying your beautiful Range Rover Evoque and that I was able to ensure none of your queries were unanswered. We pride ourselves on our client care and it is most gratifying when we receive such warm feedback as your own - thank you. Wishing you many enjoyable miles ahead in your new car and if myself or any of the team can assist in the future, please get in touch however convenient. With sincere best regards, Mat, Chris and all at Precious Metal.
Great company to deal with
I love to write about a great experience which we have had selling our car to PM precious metals.
Chris came to examine the car which even if I am biased was in superb condition for its nearly 6 years.
A price had been agreed and without hesitation that was the price we received after a full examination.
Chris sorted everything while he was with us, including wiping our info from the in car systems and declaring the vehicle sold online to DVLA.
Payment was made instantly before the transfer was made and the car driven away. What a great guy and company to deal with and I would happily go to them in the future for purchase or sales.
The whole experience was easy and enjoyable.
27 April 2026
Unprompted review
Reply from Precious Metal
Hi Martin and thank you for taking the time to share your positive experience with us. It was a pleasure to meet you and both myself and the Precious Metal team wish you the very best ongoing. Sincere regards, Chris, Mat & all at P.M
STEVE & TRACEY
From walking on to the forecourt to driving off it in our new Jaguar XE we knew we had chosen the right place. Mat and Chris made the whole experience of buying the car really easy, you don't get the hard sell or feel pressured in to anything just honest help and knowledgeable advice.
The hardest part of buying a car from here is choosing which car to buy as all the cars are so well presented. We would defiantly recommend a visit here if you want something that bit nicer than your average garage.
This is a business that does go above and beyond to look after their customers, well done I'm sure we will be doing business again in the future.
25 April 2026
Reply from Precious Metal
Hi Steve and what a pleasure it was to have had the opportunity of meeting Tracey and yourself and thank you for choosing Precious Metal. Thank you too for your very warm comments that are received with the utmost gratitude. We sincerely hope you enjoy that beautiful Jaguar XE and should you need our help at any point in the future, please don't hesitate to get in touch! Sincere best regards, Mat, Chris & all at Precious Metal.
Fabulous business
Buying my Mercedes GLC from Precious Metal was an absolute pleasure! Chris and Mat were fantastic — not only professional and knowledgeable but also great fun to deal with. The friendly banter made the whole process relaxed and enjoyable, which is rare when buying a car (my previous experiences with other used car dealers had been quite poor)
They went above and beyond to make sure everything was perfect, and gave me a good trade-in value on my old car. I drove away feeling genuinely looked after. I’ve rung for advice since my purchase and been met with the same open arms as if I’m phoning a friend 😁 Precious Metal is the benchmark for brilliant service with personality!
10 April 2026
Reply from Precious Metal
Hi Suzanne and what a lovely review to receive to which we are all very grateful! It was a real pleasure (and giggle) to meet you and thank you for choosing Precious Metal. We all sincerely hope you enjoy that fabulous Mercedes GLC Premium Plus (with Panoramic roof, of course, lol) and if we can continue to be of help and assistance in any way, please don't hesitate to drop us a line! With warm regards, Chris, Mat & all of the P.M team.
Best Seller ever....
I would like to start by thanking the owners of Precious Metal for the passion they clearly put into their work and for the outstanding way they treat their customers.
Mat and Chris kindly waited for me on a Saturday, as I had around a 40-mile journey to view a car I had seen on their website. From the moment I arrived, I was met with a very warm and friendly welcome. They answered all of my questions thoroughly, and I never felt any pressure to rush into making a decision.
Their approach is truly professional, honest, and customer-focused. The atmosphere was relaxed and welcoming, which made the whole experience even better. I also really appreciated the ongoing communication after the purchase, whenever I had additional questions about the car.
It’s clear that they do their job with genuine passion and care. I wish everyone could have such a positive experience when buying a car.
Mat and Chris, I wish you many more years of success with your business. I truly hope that my next car will be from you again!
Kasia
26 March 2026
Reply from Precious Metal
Hi Kasia and can I express what a sincere pleasure it was to meet you, Marek and Oliver and thank you for taking the time to share your invaluable feedback of our service - it is HUGELY appreciated! It's always immensely gratifying when our clients feel we have exceeded their expectations and we, as a team, would also like to collectively thank you for allowing us the opportunity to arrange your new car. Should you need our assistance at any point in the future, please feel free to get in touch at your convenience. With warm best wishes, Mat, Chris and all at Precious Metal.
Over the moon...
Absolutely chuffed with my purchase from Precious Metals. My new car is a dream to drive. She is everything I wanted and more. Brilliant service, fantastic communication and a solid ride. Highly recommend. I was apprehensive at first, with only ever using the same garage. But Matt made me feel comfortable and put my mind at ease. My daily ride makes me smile. Definitely recommend to all my family and friends. Thanks so much! 💚
1 April 2026
Unprompted review
Reply from Precious Metal
Hi Caroline and thank you for your most generous feedback - I have relayed this to the whole team and we're all delighted to receive your kind accolade of our service. It was a pleasure to meet you and the girls and we're certain that your new Fiesta ST will afford you many 'Smiles Per Gallon' ongoing!! If myself or any of the team can assist in any way further, please get in touch at your convenience. Sincere best regards and thank you for choosing Precious Metal, Mat, Chris and all of the team.
Recommended
Knowledgeable and helpful, very relaxing experience and answering questions were no trouble at all.
Many thanks
3 April 2026
Reply from Precious Metal
Hi Mark and thank you for taking time to share your buying experience with us. Can we also extend our sincere gratitude for choosing Precious Metal to organise your new Porsche Macan S. Wishing you many happy, safe and enjoyable 'Smiles Per Gallon' in that amazing car! With kindest regards, Mat, Chris and all at Precious Metal.
Jaguar F Pace
Great service, two very knowledgeable brothers and interested in what they are selling. Had a couple of very small details which they sorted out for me with no hesitation.
Great car looking forward to driving it around.
30 March 2026
Reply from Precious Metal
Hi Paul and thank you for your much appreciated feedback. Can we also extend our gratitude for choosing Precious Metal and congratulations on your beautiful Jaguar!
We are always on hand should you require our assistance and we all wish you well in your fantastic new car. With sincere best regards, Mat, Chris and all at Precious Metal.
THE CUSTOMER SERVICE WAS 5 STAR.
THE CUSTOMER SERVICE WAS 5 STAR.
I WOULD HIGHLY RECOMMEND PRECIOUS METAL TO ANYONE.
IF I WAS TO CHANGE MY CAR ,I WOULDENT HESITATE TO MAKE THIS COMPANY MY FIRST PRIORITY IN MY SEARCH.
THANKYOU
30 March 2026
Reply from Precious Metal
Hi Kathryn and thank you for your hugely appreciated business in allowing Precious Metal to supply your beautiful new Range Rover Evoque. Myself and Mat sincerely enjoyed meeting you and we wish you the very best ongoing in that stunning car! Please don't hesitate to get in touch if you need our assistance.in the future With kindest regards, Chris, Mat & all at Precious Metal.
Great service
Great service, really good with helping me choose the perfect car. Made it super easy and simple.
30 March 2026
Unprompted review
Reply from Precious Metal
Hi Ruby, thank you for your amazingly appreciated words and it was a real pleasure to meet you and your mum & dad again and be given the opportunity to arrange your new car! We're all thoroughly delighted that you enjoyed your Precious Metal buying experience and that we met with your service expectations. We look forward to being of assistance to you again in the future, and enjoy that amazing BMW 2 Series Gran Coupe! With sincere kind regards, Chris, Mat & all at Precious Metal.
Very friendly and welcoming
Very friendly and welcoming, traded my old car in and drove away in my new A35! They also took the time to print my new private reg plates. Thank you for an overall fab experience! Emma.
24 October 2025
Reply from Precious Metal
Hi Emma, thank you for your kind overview of our service and we hope you're enjoying that amazing A35 AMG!! Can we thank you for your gratefully appreciated business and it was great to meet you. If myself or anu of the team can assist at any point in the future, please don't hesitate to get in touch however convenient. Kindest regards, Mat, Chris & all at Precious Metal.
Chris was extremely helpful
Chris was extremely helpful. From the initial phone call to picking up my new car the whole process felt simple and stress free. Within 10 minutes of first meeting and he’d shown me the car I was interested in and inspected my previous car for a p/ex valuation without any hassle. Both Chris and Matt were very friendly and welcoming, clearly brilliant at what they do without needing to add any pushy sales pitch you would usually encounter and a mainstream dealership. I would definitely recommend. Thank you!
28 March 2026
Unprompted review
Reply from Precious Metal
Hi Ellie, thank you sincerely for allowing Precious Metal to supply your fantastic new car, and can we say what a pleasure it was meeting yourself and your Dad! Can we also extend our gratitude for taking the time to leave your invaluable feedback. Wishing you many happy, safe and enjoyable miles ahead! Kindest regards, Chris, Mat & all at Precious Metal.
Excellent throughout the process.
Excellent throughout the process.
Mat & Chris were helpful and informative throughout with no pressure at all.
I would definitely go back to them again if or when I consider another car!!
One of the best experiences I have had when purchasing.
20 March 2026
Reply from Precious Metal
Hi Nick and thank you for taking the time and effort to leave your service review which is greatly appreciated! It was a pleasure to have met you and can we also extend our sincere gratitude for allowing Precious Metal to supply your beautiful Jaguar E-Pace. Please don't hesitate to get in touch should you require any further assistance. With kindest regards, Mat, Chris & all at Precious Metal.
Very professional helpful
Chris made everything run smooth from start to finish.
Viewed on Wednesday and picked up my new car on Saturday.
Very helpful and left us to take our time to view the car. Didn’t make me feel pressured. Thank you for a fantastic service
21 March 2026
Reply from Precious Metal
Hi Shaun, it was a real pleasure to meet you and your family and thank you in the first instance for your kind feedback of our service and for allowing Precious metal to organise the purchase of your fabulous new car! We do hope you thoroughly enjoy your Jaguar E-Pace Chequered Flag and if myself or any of the team can offer any further assistance, please don't hesitate to get in touch. With sincere best regards, Chris, Mat & all at Precious Metal.
Great company
Car Dealers don't always have a good reputation but my experience with Precious Metals has been excellent. The cars are extremely well represented and Chris was friendly and helpful. I purchased a car and have been pleased with my very pleased with my purchase.
9 March 2026
Reply from Precious Metal
Hi Melvyn and thank you for taking the time to share your recent buying experience with us. It was a genuine pleasure to meet you and be given the opportunity to supply your fantastic new Polestar 2. Should you require our further assistance at any time, please don't hesitate to get in touch at your convenience. With sincere best regards, Chris, Mat & all at Precious Metal.
A fantastic experience
A smooth, quick process from start to finish. Chris was so knowledgable and helpful even outwith working hours. 100% recommend Precious Metal and I love my new car, thank you so much!
16 February 2026
Reply from Precious Metal
Hi Holly and can we extend our gratitude for not only your appreciated business, but for sharing your comments on our service. We are all delighted you love your new car and have found our service smooth and trouble-free. Wishing you the very best ongoing with your fantastic Jaguar E-Pace, and should you need our help in the future, please don't hesitate to get in touch. Sincere kind regards, Chris, Mat, Iso and all at Precious Metal
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.