Hartdean Reviews 

129
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just received my order and I have to say the products are amazing. Five star customer service too with a personal touch and hand written note enclosed with the order. Even had some freebies in there!... See more

Rated 5 out of 5 stars

Fast deluvery, just only one thing, when it was delivered wasn't left any notes, where is my items. Would be nice to know. Otherwise excelkent. Thank you very much.

Rated 5 out of 5 stars

Used a friend's towel found so soft so have bought 3 small charcoal 4 large charcoal and 4 large white bath towels its worth paying a little bit extra for these quality towels

Rated 5 out of 5 stars

I discovered Ecoknit at an exhibition 6 years ago and met the owners who introduced me to this new towel technology. I own 5 holiday cottages in Cornwall and we strive to reduce our carbon footprint... See more

Company details

  1. Spa and Health Club
  2. Boutique Hotel
  3. Serviced Accommodation

Written by the company

Hartdean Ltd is a manufacturer and supplier of eco friendly, energy efficient, quick drying, snag free hotel and spa towels, bath robes, and slippers. We supply to hotels, spas, lodges, commercial laundry, serviced apartments and care homes offering a wide range of other soft furnishings.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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4.9

All reviews

(129)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast deluvery

Fast deluvery, just only one thing, when it was delivered wasn't left any notes, where is my items. Would be nice to know. Otherwise excelkent. Thank you very much.

22 May 2026
Rated 5 out of 5 stars

Excellent experience

Just received my order and I have to say the products are amazing. Five star customer service too with a personal touch and hand written note enclosed with the order. Even had some freebies in there! I will definitely be using Hartdean in the future. I can’t recommend them enough

11 May 2026
Rated 5 out of 5 stars

Bath towels

Used a friend's towel found so soft so have bought 3 small charcoal 4 large charcoal and 4 large white bath towels its worth paying a little bit extra for these quality towels

5 May 2026
Rated 5 out of 5 stars

Everything arrived as expected and…

Everything arrived as expected and quality is really good. Would definitely buy again.

16 April 2026
Hartdean logo

Reply from Hartdean

Thank you Neil, so glad you were happy with your purchase and when you next need more towels you know where to find us.

Rated 5 out of 5 stars

Quality products with exceptional…

Quality products with exceptional service!
I bought the duo knit towels for massage over a year ago. Unfortunately the colour I originally ordered was discontinued. I contacted Paul and he was super helpful and found me an alternative with the spa knit range. Shipping was quick and quality indisputable.

16 February 2026
Rated 5 out of 5 stars

Great service and quality

I sent a couple of emails to the company and they got back to me quickly. Ordering process was easy. The quality of the towels is excellent. I would buy again and recommend this company. Thank you.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding, and delivery arrived sooner than expected. Very happy with the quality of the towels and massage bedding, so luxurious. I would highly recommend Hartdean and I will return for future purchases.

23 November 2025
Rated 5 out of 5 stars

Helpful personnel

Paul Ballad of your company could not have been more helpful in sorting out some difficulties we had with our Guernsey postcode – he went well beyond what I would have expected and was successful.

5 November 2025
Rated 5 out of 5 stars

Best towels we have ever purchased

Best towels we have ever purchased, this is our second purchase from you, everyone who uses them coment on how soft lovely and white they are. Always wash and dy superb. And dry you unlike many brands we have brought

1 October 2025
Rated 5 out of 5 stars

Best Towels Ever!

First time I came across the towels was in the Plas Y Brenin National Outdoor Centre in Wales. The towels
were so good that I had to get some.I found the wesite address on tag and memorised it so that as soon as I got back home I would order some. I have my airing cupboard full now with towels that are absorbant and soft and can highly recommend to all.

23 September 2025

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