Our order of oval closet rods and brackets arrived ahead of schedule and everything was packaged extremely well so that the 8’ aluminum rods would arrive safely. The brackets and little pieces were ev... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had no idea how to order and if I was even order the right items for what I needed done! The woman who helped was amazing!! She was patient, knowledgeable and kind. I could not have ordered without... See more
Company replied
I called customer service with a question I needed answered before I could place my order, and I was amazed that a REAL HUMAN answered the phone, and provided the info I needed. After visiting thre... See more
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I do not have my order yet but so far the experience has been excellent. I placed an order over the weekend and learned afterwards that I made an error on the order. I sent a message using the web s... See more
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Company details
About Hardware Decor
Written by the company
We carry world class closet rods, rod hangars, as well as all types of closet and Sliding cabinet door hardware. Free Custom Cutting on Closet Rod. Most orders ship within 24 hours. Trade discounts also available.
Closet Products
Wardrobe Lifts
Cabinet Products
Home Hardware
Quick Order Processing Time
Written by the company
- Most Orders Ship the Same Day
- Most of our Orders we get by Noon Eastern Time ship the same day (Mon - Fri), and if not, then the next business day
Contact info
315 W. Elliot Rd Suite 107#455, 85284, Tempe, United States
- 877-727-9747
- customerservice@hardware-decor.com
- hardware-decor.com
4.8
Excellent
633 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered 28 of the oval closet rod…
Ordered 28 of the oval closet rod flange, matte black. Was shorted 2. Had to order more material plus the 2 extra flange I was shorted.
14 August 2025
Reply from Hardware Decor
Hi Rhonda! Really wish you would have just contacted us, we would have sent those two missing flanges to you. Its just two flanges-- easy fix!
Reply from Hardware Decor
Thanks Cara!
Everything came in but we did have a…
Everything came in but we did have a few pieces scratched up due to the box being completely ripped open on one side. I do love ordering from you all but sometimes the transit is tough on the merchandise.
12 August 2025
Reply from Hardware Decor
Thanks Daniel! So sorry FedEx beats up your boxes. I put a note on your account for Fragile stickers to be added to all your boxes.
Very Happy to Have Found HD
Easy to use website, items received in perfect condition, good quality for the price. Haven’t installed yet because closet reno project still underway but feel confident they are exactly what we need. Will definitely order from Hardware-Decor again.
11 August 2025
Reply from Hardware Decor
Thanks Jill! And good luck with the reno~!
Everything was a great experience
Everything was a great experience. I had a few questions and they got back to me right away. I ended up placing two separate orders because I forgot something and they called to see if I wanted them shipped out together. Thanks again :)
15 August 2025
Reply from Hardware Decor
Not a problem Pavlin! That CONNECT kit is on its way!
Reply from Hardware Decor
Yeah! So happy you love the Polished Brass!
Excellent service!
6 August 2025
Reply from Hardware Decor
So happy to hear! Hope you love your flanges.
Reply from Hardware Decor
That's awesome! Thanks Nathan!
Good experience
Web site easy to navigate. Orders were processed and shipped very quickly. Orders were correct when they arrived. Perfect on-line purchase transaction.
6 August 2025
Reply from Hardware Decor
Thanks Andy!
Reply from Hardware Decor
Happy to hear the website was easy to use. Thanks Paul!
Reply from Hardware Decor
Thanks Michael!
I needed to replace all the plastic…
I needed to replace all the plastic flanges on my closet organizer because two broke and the rod and clothes fell. The chrome flanges worked perfectly and are so much sturdier than plastic. I am glad I found Hardware Decor. Shipping was quick and ordering was easy.
28 July 2025
Reply from Hardware Decor
Thanks Kathy! We love those flanges-- they are very unique!
Very pleased
Very pleased. I was missing one item. I just left a voicemail and they are sending out the missing piece right away. Great customer service!
22 July 2025
Reply from Hardware Decor
Thank you Susan! So sorry that center support was missing!
Reply from Hardware Decor
Thanks Cristina!
Customer Service was terrific
Customer Service was terrific. They are fast and worked with us since we had ordered a Kit and just needed Flanges. And they were very friendly whilst be efficient and detailed.
Thank You
31 July 2025
Reply from Hardware Decor
Thanks Wade! Not a problem!
Fast & easy I’ll be ordering from them…
Fast & easy I’ll be ordering from them again in the future
17 July 2025
Reply from Hardware Decor
Thanks Billy! Glad to hear you love that Satin Brass!~
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