HEWI Reviews 

Had to visit them to get money back and arrange unsold items to be returned. They did a partial payment and did return the unsold, expensive clothes, just dumped in a box! Still owe money so another visit very soon.......How trading standards allow them to satay in business is a mystery.

My recent experiences as a seller on HEWI are all positive.
They have paid me on time without me having to chase them. They also respond to whatsapp messages very quickly. I have many years experience with selling on HEWI and until sometime last year when things went downhill, I achieved some very good results with them and all my buyers were happy. They experienced some problems last year and I had difficulty receiving payments, but was always eventually paid. These problems now seem to have been resolved so I will keep my trust in them going forward.

SCAM AND STEAL YOUR MONEY !!!!!
Never ever use this company. I had to chase for 4 years to be paid. They lost items of mine and never paid me back and would also never reply! Scam

I have bought from HEWI a few times and never had any issues until now. I ordered a pair of earrings that was for a Christmas present. I chased at least 3 times when they didn’t arrive and then again yesterday and I got a reply once I threatened to contact my bank and leave a review. They then told me that the earrings were broken and I opted for a full refund which I have asked again for them to confirm. This is very disappointing and it seems the business is willing to help when a sale is involved but not when there is a problem. I have lost all confidence in them and won’t purchase from them again which is a shame because they do sell some good stuff. However, I am more inclined to buy designer goods from eBay as the guarantee authenticity, something HEWI doesn’t. Not all my experiences have been poor with this company but the last time I bought from HEWI will be the last time. Just be careful when entering into a sale.

Avoid this company at all costs. Sent me the wrong item and been unable to get in contact with them since however when I first contacted them via WhatsApp they replied immediately. Massive scam.

I have been selling with hewi for few years. They always paid on time and were brilliant until 2024. In 2024, there was a time when the payment was late and I had to repeatedly chase them to get paid. I stopped using their services. However, recently after receiving an email from Hewi saying they were brought by ICG ( Inspiration Commerce Group) . I decided to sell with them again. I had my doubts, but they have proven me wrong. Evrey thing, was great from start to finish. I got paid on time. I was offered far less on my items on other websites, compared to Hewi. This new take over from ICG seems to be positive for Hewi. I will definitely be selling more with them again 🤗 Thank you

Resolutions for Winding-up
HARDLYEVER LIMITED
(Company Number 07002732)
Trading Name: HEWI
Registered office: St Edburg’s Hall, Priory Road, Bicester, OX26 6BL
Principal trading address: (Formerly) St Edburg’s Hall, Priory Road, Bicester, OX26 6BL
At a General Meeting of the members of the above-named Company, duly convened and held virtually on 28 November 2025 the following Resolutions were duly passed; as a Special Resolution and as an Ordinary Resolution respectively:
“That the Company be wound up voluntarily and that Paul Appleton (IP No. 8883) and Adam Shama (IP No. 15332) both of Begbies Traynor (London) LLP, 31st Floor, 40 Bank Street, London, E14 5NR be and hereby are appointed Joint Liquidators of the Company for the voluntary winding-up, and any act required or authorised under any enactment to be done by the Joint Liquidators may be done by all or any one or more of the persons holding the office of liquidator from time to time.”
Any person who requires further information may contact the Joint Liquidators by telephone on 020 7400 7900. Alternatively, enquiries can be made to Eleanor Ewles by email or by phone on 020 7400 7900.
Tatiana Wolter-Ferguson, Chair CRIMINAL, ALONG WITH HER SISTER AND MOTHER AND SISTER
Sharon Wolter-Ferguson and her daughters Tatiana Wolter-FERGUSON (l) and Natalya wolter-ferguson

It came from the firm’s founder and majority owner Sharon Wolter-Ferguson and was aimed at herself.

After a comfortable life among the glitterati in Monaco she was now single and, with two daughters Tatiana and Natalya to support, the three were girls of slender means.

I wanted a site for women like me, searching for something that was easy to use, authentic and safe.

Sharon Wolter-Ferguson

Although she had never run a business, Wolter-Ferguson looked to what she did have to generate income and maintain her lifestyle, namely influential connections and a wardrobe full of must-haves.
The three of them robbed innocent people they should go to prison. Living off immoral earnings

Published
15 October 2025
A website where people can sell second-hand luxury goods owes some of its sellers thousands of pounds, the BBC has learned.
The site - Hardly Ever Worn It (HEWI) - lists designer clothes, bags and jewellery, taking between 18% and 40% of the sellers' profits.
However, its owner HardlyEver Ltd, based in Bicester, Oxfordshire, has had seven county court judgements against it, including one claim for £27,000.
The firm said it had been having problems with its payments system since late 2024 and was undergoing financial restructuring.
James, a seller from London, told BBC Radio 4 You and Yours he was owed more than £5,000.
He said the website listed him has having been paid but he had received no money since December 2024.

The company has been bought by ICG Canadian company. I'm sure it is the same criminal family

Check the new website; it no longer includes the terms and conditions, so it is still illegal.
Report to the Citizen Advice or the police.

Tatiana Wolter-Ferguson, Sharon Wolter-Ferguso,n Natalya Wolter-Ferguson

Started robbing people years ago

Warning - stay away from this company. I am a customer trying to buy a man's reasonably high value backpack. The general level of service is terrible. They are unable to offer clarification to what I would class as easy questions and queries. There is nobody available to speak to and the other reviews I have read about this company are damning and daunting! I would give this company a wide berth! Sounds like a scam company to me!

sold some boots a couple of years ago and have never been paid … hewi made out it was the post office fault . they are scammers

Charged me 1.4K for a dress in August. Nothing ever arrived. Seller and hewi completely unresponsive despite still sending daily emails to me about their assortment. Scam and not a reputable company. Avoid buying anything as you might not see the item or the money ever again. I’ve tried contacting for months across different channels with no success.

Apparently Hewi have registered another company with almost the same name with companies house! It’s clear now they are setting up to go bankrupt and not pay any of the money they owe but carry on trading with the new company! 🤬albeit the new company don’t answer correspondence or telephone calls either 😩 just a complete SCAM!

BE AWARE – FOR HEWI SELLERS AND BUYERS
I am a private seller who has not received my payout for six months.
I already went through the High Court enforcement process, and recently I received an official notice confirming that Hardlyever Limited has now entered Creditors’ Voluntary Liquidation.

Unpaid sellers can submit a Proof of Debt to the liquidators (Begbies Traynor / BTG Global Advisory) to register the amount they are owed.

I am sharing this only to help other sellers who may not yet know about the liquidation process.

If I could give it 0 I would this is the second time of writing this review my other one has disappeared this company owes me nearly £20k I was a VIP seller they sold numerous items of mine then payments and communication stopped
I told my VIP manager Florence to return my remaining items when payment stopped then surprise surprise two of my fine jewellery Cartier items sold
SOLD !!!but still awaiting payment to this day the company has now been taken over in late October I am not giving up on this they took my items and have not payed me for them

I sold a bag on HEWI and it was a smooth process. They facilitated the transaction with the buyer, guaranteed the authenticity, and CS was helpful and quick to reply on email.

This company owes me money for items sold and I don’t think they have any intention whatsoever in paying me. They ignore all emails and their phone is never answered,

Item purchased on 6th October and it has not been received. Reached out multiple times and have been ignored. Order - SJ8H04F5. As I can not get hold of anyone I’ve resorted to reaching out on here!

We’ve been chasing a purchased item since September. Web site not accessible at the moment. The company appears to have ceased trading. Also see BBC News article earlier in October.

Hi HEWI, since you have stopped answering my emails I wrote here instead. You sold a fake Chanel scarf and told me to send it back as I did but yet I haven’t been refunded. And it has gone over a year and so many emails I have stopped counting. So I want to send a warning to other customers about your platform selling non authentic Chanel.

This company owes me money for items sold and I don’t think they have any intention whatsoever in paying me. They ignore all emails and their phone is never answered, just a generic message stating that the mailbox is full. So upsetting as it’s a lot of money.

If I would have read the comments I would have NEVER bought anything from them!!!! Spent almost a thousand pounds, and literally threw my money. THE WEBSITE IS A SCAM!!!! They don't respond via emails, instagram nothing. They responded me once on whatsapp when I was making the purchase and never again!!! BEWARE IT'S A SCAM!!!