Your Gurgaon office closed long time before.your company shutdown by cheating customers. Reference to enclosed e-air ticket. many times tried to login your web site but not getting OPT to proce... See more
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This travel agency does not refund any money to anyone that’s their first priority .But they do embezzle everyone they can,again their priority. Be it hotel booking or flight ticket or anything else.... See more
Company replied
This site is completely fake. They're claiming a refund of 45 days, but they're not providing any. We're calling customer service now, but call isn't answering. They're not responding. It's been... See more
Worst company. They are fraud makers and not refunding the amount. 10th of july i did the hotel booking but as per hotel team they are not received any confirmation from Happy Easy Go side. Poor manag... See more
Company replied
Company details
Written by the company
Happy Easy Go is an India Based Online Travel Agency which providing Flight Tickets with Lowest Airfare. Book now and Save your Wallet today on our official website!
Contact info
United States
- happyeasygo.com
1.3
Bad
772 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very worst experience
Due to lockdown the flight got cancelled and airlines has returned the money within a week to happyeasygo, but after completion of 6 months still i didn't get refund from happy easy go
18 March 2021
Unprompted review
Reply from HAPPY EASY GO
Dear Rajeev,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Fooling with public
I wish I could give them rating below zero.
They are complete fraudsters. I selected a specific flight for my mother where I knew the flight number clearly as I was trying she could come to Hyderabad with other friend of hers who was traveling on the same flight however when the payment got done and page refreshed it appeared a different flight all together which I never selected, still I thought let's try and cancel the ticket It's a complete scam I feel. Later when I called to cancel the ticke team said "cancel the ticket and full amount will be refunded after deducting the cancelation fees of 500 and when they refunded after 20days they deducted amount of INR2600 which was never told to me. I was told a basic amount will be deducted and an amount will be charged by airline so I agreed and based on this information I canceled the ticket and got new one booked. And now the team doesn't accept that this cancelation was not told to me. I was told there will a deduction which will happen but not amount of 2600. Had they told the total cancelation amount I would have never cancelled. The ticket which got booked was for the same date but on a different time then the one I wanted
I RECOMMEND NOT TO USE THEM.
16 March 2021
Unprompted review
Reply from HAPPY EASY GO
Dear Kush,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Terrible portal for booking flights
Terrible portal for booking flights or hotels.
They have zero customer support. If your flights gets cancelled then god help with refund you will never get one.
10 March 2021
Unprompted review
Reply from HAPPY EASY GO
Dear Anand,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
The worst website ever for booking…
The worst website ever for booking hotel tickets.Guys kindly don't book any tickets in happy easy go. Poorest customer service.The website is not updated with proper mail address for communication.
9 March 2021
Unprompted review
Reply from HAPPY EASY GO
Dear Naveena,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Dont book any ticket in Happyeasygo…
Dont book any ticket in Happyeasygo website. it is fraud company. There is huge difference in booking amount actual ticket. Bib Big cheater............
9 March 2021
Unprompted review
Reply from HAPPY EASY GO
Dear Dinesh,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
poor service & professionalism - Cheating customers
Hi, I had very bad & frustrating experience with "Happy Easy Go" for the flight booking service. I booked the flight on 08.02.2020 for journey in May 2020; and the flight got cancelled due to Covid pandemic.
From then onwards I am following up with their customer care. Very rude & bad response from the email support centre & call centre & directing me to call/contact airline directly.
If I have to contact the airline - then whats is the use of this " Happy Easy Go" and why they are charging convenience fee & what kind of convenience are we getting ??
Its my money & I should get my refund, so I contacted the airline and got the refund confirmed on 15October2020 & this money got credited to Happy Easy go. From then onwards the money is with them. ThisFraud company is keeping our money & not returing back to the customers. After So many calls & follow ups they said they have received the amount and again it will take 1 more month (March 2021) for the refund after deducting the Happy Easy go Convenience fee.
I dont understand why I should pay 2 convenience fees - 1. to Airline 2. Happy easy go. Really its a hectic & awful exprience to deal with such a bad company, poor service & professionalism. They are not even obeying the Supreme court rule and cheating/luring the customers. We should stop using them and try to report to the concerned govt agency to look into this matter.
Thanks !!
6 March 2021
Unprompted review
Reply from HAPPY EASY GO
Hi Mohammed,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Cheaters cheaters
5 March 2021
Unprompted review
Reply from HAPPY EASY GO
Hi,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Very bad service
5 March 2021
Unprompted review
Reply from HAPPY EASY GO
Dear Alok,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Worst Customer service ever.
5 March 2021
Unprompted review
Reply from HAPPY EASY GO
Dear Ritika,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Fake and fraud company we booked fully…
Fake and fraud company we booked fully refundable ticket and cancelled but its 6 months status is refunding and their customer care lies everytime saying we will refund in 3 days 10 days. Worst platform please dont use this
3 March 2021
Unprompted review
Reply from HAPPY EASY GO
Dear Rahul,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Worst company ever
Worst company ever. Never book from here. Its been a year since our flight was cancelled and refund is not given till date. They keep on postponing the date.
2 March 2021
Unprompted review
Reply from HAPPY EASY GO
Hi Shiny,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Worst company
Worst company. Never book from here. Its been a year since our flight was cancelled and refund is not given till date
1 March 2021
Unprompted review
Reply from HAPPY EASY GO
Hi Nirel,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Its a fraud
Its a fraud, I would say
I have all the proofs even mailed "happy easy go" but no response.
I had been denied for room even after pre paid booking. hotel said they are not dealing with "happy easy go". and there is no good service of customer care
27 February 2021
Unprompted review
Reply from HAPPY EASY GO
Hi Aman,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
I thought it's a new so let's it try
I thought it's a new so let's it try, but this website cheaters, I cancelled a ticket but company inform they refunds but this company took that money and not picking up the phone . Never book any thing
I need my money back
25 February 2021
Unprompted review
Reply from HAPPY EASY GO
Hi Avik,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
It’s really bad experience from this…
It’s really bad experience from this website please try not to book from this website.by mistake I have booked on wrong timings.I requested to change timings even than ticket is not issued.they are ready to give any answer for it. Please guys
22 February 2021
Unprompted review
Reply from HAPPY EASY GO
Hi Suresh,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Never ever go for this website
Never ever go for this website. Worst experience... you will end up making tons of follow up calls and writing endless emails and they won't bother to reply you. Airline gave full refund on tickets cancelled due to Covid-19 lockdown and still they deducted convenience charges (read inconvenience charges). Till the date I have been following up for correct refund amount. So much discrepancy even after deducting all charges.
20 February 2021
Unprompted review
Reply from HAPPY EASY GO
Hi Anu,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Avoid Happy Easy go site to book tickets.
Highly recommend to AVOID this site. Its been an year that I am still struggling to get REFUNDS for the flight thats cancelled due to corona. they offer attractive discounts to attract the customer. But if unfortunately the tickets are cancelled for any reason they wont refund the amount.Frustrating experience.
12 February 2021
Unprompted review
Reply from HAPPY EASY GO
Hi,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Biggest fraud done with me.It never…
Biggest fraud done with me.It never refund amount.
5 February 2021
Unprompted review
Reply from HAPPY EASY GO
Dear Aditya,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Fraud company - No response regarding REFUNDS
Highly recommend to AVOID this site. Its been an year that I am still struggling to get REFUNDS for the flight thats cancelled due to company. Frustrating experience
5 February 2021
Unprompted review
Reply from HAPPY EASY GO
Dear Sekhar,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
This is a Fraud company
This is a Fraud company. Save your money and don’t ever book with them. Due to Covid, our flight was canceled.They have held my money back for 9 months even when the airline credited them for the same.AVOID.
4 February 2021
Unprompted review
Reply from HAPPY EASY GO
Dear Mr Gandhi,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
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