Purchased the libido lift sachets and unfortunately they didn’t work for me. I just didn’t like the taste of them and found that it took quite awhile to mix the powder and water and it was still a lit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Libido lift supplement - the only thing worse than the flavour is the texture. The flavour is "peach" but with an underlying earthy bitterness, overly sweetened and cloying. The texture is like trying... See more
Company replied
The condoms are nice quality and very thin, but we regularly have problems with putting them on. We check very carefully that it is the right side on, but still very difficult to roll down as it get's... See more
Company replied
The parcel arrived quickly, well packaged but unfortunately I did not feel the product worked for me at all.
Company replied
Unbelievable! What an incredible difference these little satchets make. 30 years of anti depressants made me feel chemically castrated then these little beauties came into my life. My partner was... See more
Company replied
really happy with the product; much better that the market leaders. They did send the wrong order at first but then sent out the correct one as soon as i let them know. the box was sort of open on o... See more
Fantastic lube, much better than other water based options out there!
What’s not to like. Love these products, especially love the design for the condom packaging 👌
Company replied
Great Product and Great Service
Company replied
The item was good, was happy
Company replied
The condoms felt really good for me and my partner and it's awesome that the company has strong values and is sustainable. Unfortunately, this does not make up for the fact that they have split twice... See more
Company replied
Bought some of their expensive vitamins in Sainsburys only to get home and find they smelled foul and had mouldy looking spores all over. I reached out directly to them to check if this was normal and... See more
This year in February I bought 2 packs of Hanx condoms from Boots pharmacy, I used 3 from the box of 10 and then I didn't use them anymore because I decided to get an implant, a month ago this implan... See more
Hi Hanx I would love to say it worked for me but it didn't, I was looking forward to something for women that actually works ,but never for me sorry
Company replied
Didn’t work for me. No difference. Disappointing really due to positive reviews that I read. Short use by date as well. Packaging to big for a small box so it didn’t fit through the letter box.
Company replied
Really disappointed in the libido powder. They are rather expensive for the amount that you get and it made absolutely 0 impact on me.
Company replied
My parcel Was missing and after a month I went to post office and they said they had found It. I picked it up and when came home I open it to find two cheap phone covers inside for some random pho... See more
Massively over-rated product! Tasted vile and had no effect in the slightest. Tried the entire box and NOTHING! Absolute waste of money!
Company replied
Sorry but as stated by the reviews on here it does not work and wish I read more reviews before buying. it also tastes disgusting.
Company replied
Did not work, despite taking the whole box. Waste of money, wish I had read the reviews before purchasing.
Company replied
I haven't noticed any difference at all. Disappointed. Was very hopeful however will not be re purchasing.
Company replied
Customer service etc seem good however I found the product useless.....don't waste your well-earned money!
Company replied
No effect other then I felt really sleepy. Tasted lovely but made me want to fall asleep, I couldn't keep my eyes open. For me, Not great for passion but great for a good night's rest
Company replied
I bought this with great hope but honestly I felt no difference!! Disappointing
Company replied
I have taken one packet a day, for five days and nothing is different.
Company replied
Hated the brown powder which made a mess if it missed the glass! Why couldn’t it be white ? It tastes horrid It did nothing what so ever for me and £14.99 is a lot of money for 5 sachets when it d... See more
Company replied
No difference whatsoever with 1 sachet, so had another one the next day, no difference again whatsoever, so then waited 2 days and had 3 sachets and again no difference whatsoever!!
Company replied
Never got the condoms. Asked for a refund, was just told they were on their way, still haven't got them.
Doesn't do what it says it's supposed too.
Company replied
Product didnt work
Company replied
Didn't notice any benefit from taking this unfortunately
Company replied
I don’t feel this product worked
Company replied
Company details
- Toiletries Store
- Health and Beauty Shop
- Online Pharmacy
- Vitamin and Supplements Store
- Weight Loss Service
Written by the company
We think it’s time to properly join the dots of our major health milestones - hormones, stretch marks, hot flashes and all. Wherever you're at, we’re here to help you have a happy, healthy life.
Contact info
London, United Kingdom
- Hello@hanx.co.uk
- hanxofficial.com
3.2
Average
930 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought this with great hope but…
I bought this with great hope but honestly I felt no difference!!
Disappointing
9 April 2025
Reply from HANX
Thanks for your recent feedback, and for giving our Libido Lift a go, sorry its not been to your liking.
Libido Lift is natural, and uses nutrients to help the body relax, if you naturally have lower levels of the vitamins included in Libido Lift, it may take longer to see an impact from the product.
If you would like any support with your recent order, please reach out to our customer delight team with your order number/TP and we will reply to you directly.
All our best,
Team Hanx
I haven't noticed any difference …
I haven't noticed any difference at all.
Disappointed. Was very hopeful however will not be re purchasing.
7 April 2025
Reply from HANX
Thanks for your recent feedback, and for giving our Libido Lift a go, sorry its not been to your liking.
Libido Lift is natural, and uses nutrients to help the body relax, if you naturally have lower levels of the vitamins included in Libido Lift, it may take longer to see an impact from the product.
If you would like any support with your recent order, please reach out to our customer delight team with your order number/TP and we will reply to you directly.
All our best,
Team Hanx
It does what it promises
It does what it promises however on design; I found the shape made it difficult to locate the intensity button and had to stop.
22 March 2025
Unprompted review
Reply from HANX
Thanks so much for your recent experience review!
All our best,
Team Hanx
Hello i must say i was a little…
Hello i must say i was a little disappointed with this product, i was expecting and hoping for more if used the product as Instructed and didn't feel any benefit from drinking it i am willing to try the other sachets I still have as I've only had 1 but yes I was expecting to feel alot more if I'm honest.
17 March 2025
Reply from HANX
Hi Kelly,
Thanks for your recent feedback and sorry to hear your a little disappointed so far.
Libido Lift is natural, and uses nutrients to help the body relax. If you naturally have lower levels of the vitamins included in Libido Lift, it may take longer to see an impact from the product. If this is the case, we would recommend taking Libido Lift consistently across several days to see if this helps drive a benefit.
All our best,
Team Hanx
Great product
Great product, comfortable, the large size is perfect for someone who describes themselves as a bit bigger than average. Fantastic customer service, when an order arrived with an item missing they immediately rectified it with a follow up delivery.
12 March 2025
Reply from HANX
We really appreciate your lovely feedback - it truly means so much to us, Thank you for being part of the HANX gang!
Team HANX 💓
Team is super friendly and responsive
Team is super friendly and responsive! I love all things HANX
11 March 2025
Reply from HANX
Hi Lauren,
Thank you for your wonderful 5* review. We really appreciate your feedback!
All our best,
Team HANX 💓
Slow delivery compared to other…
Slow delivery compared to other companies which offer overnight.
Placed Ordered Friday didn’t turn up till Wednesday. 😟
10 March 2025
Reply from HANX
Hi John,
Thanks for your recent feedback, and sorry to hear your HANX arrived later than anticipated.
On occasion, orders placed after midday with standard delivery are processed the following working day, but rest assured our team is working quickly to process and dispatch orders on the same day.
All our best,
Team Hanx
Hanx Condoms and Lube
Before discovering HANX products I had trouble finding a condom that made things pleasureble. HANX condoms are a game changer and felt as close to not wearing one at all, which was amazing from myself and my partner. We had high hopes for the lube because of the condoms, however the lube dries out quickly and has to be constantly reapplied which disrupts the natural flow and dries the condom out.
TLDR: Condoms are great, feels like nothing on, lube dries out quickly and constantly applied.
15 March 2025
Unprompted review
Reply from HANX
Hi James,
Thank you for your HANX condoms and lubricant feedback, we are always looking to improve our products!
HANX universal lubricant is water-based and pH balanced, so is less sticker than silicone or oil based ones.
If you would like further assistance with your recent order, please contact the team at Hello@hanx.co.uk quoting your order number, and our customer love team will be in touch.
All our best,
Team Hanx
Tried the product felt nothing…
Tried the product felt nothing happening
Tried each day nothing
6 March 2025
Reply from HANX
Hi James,
Thanks for your recent feedback. I'm sorry to hear that you haven't been satisfied with your experience so far.
If you would like further assistance with your recent order, please contact the team at Hello@hanx.co.uk quoting your order number, and our customer love team will be in touch.
All our best,
Team Hanx
Amazing products and excellent customer…
Amazing products and excellent customer service!!!
13 March 2025
Unprompted review
Reply from HANX
Hi Paula,
Thanks so much for your wonderful 5* customer experience review!
All our best,
Team Hanx
Reply from HANX
Hi Sharon,
Thanks for your recent feedback. I'm sorry to hear that you haven't been satisfied with your experience so far.
Libido Lift is natural, and uses nutrients to help the body relax. If you naturally have lower levels of the vitamins included in Libido Lift, it may take longer to see an impact from the product.
We're really committed to helping you get the most out of this product and get the results you're looking for.
Please contact the team at Hello@hanx.co.uk quoting your order number, and our customer love team will be in touch.
All our best,
Team Hanx
My wife doesn't think they do anything…
My wife doesn't think they do anything unfortunately
11 February 2025
Reply from HANX
Hi James,
Thanks for your recent feedback. I'm sorry to hear that you haven't been satisfied with your experience so far.
We're really committed to helping you get the most out of this product and get the results you're looking for.
Please contact the team at Hello@hanx.co.uk quoting your order number, and our customer love team will be in touch.
All our best,
Team Hanx
V helpful and responsive team
V helpful and responsive team, and great people and products
11 February 2025
Unprompted review
Reply from HANX
Hi James,
Thank you for your recent 5* customer service review! So pleased HANX products are working for you.
All our best,
Team Hanx
Thank you, thank you, thank you!
I absolutely love HANX and what they’ve done for me. I used to have lots of gynaecological issues and decided to try HANX condoms instead of the coil. My life has quite literally changed - no more irritation, no more infections, no more bleeding. I feel confident knowing that there’s two women behind this brand who care about my health as a woman and that there’s no nasty chemicals going into this product. Thank you SO much!
NOTE: The condoms run small. I only buy their large size - if you buy regular condoms from other brands, you probably want to do the same. I’ve never had any problems with these condoms and I’ve been buying them regularly for 2 years.
13 February 2025
Unprompted review
Reply from HANX
Hi M,
Thank you for your recent 5* review! Creating sustainably sourced products that do not include harsh unnecessary chemicals is one of our key values- so pleased HANX products are working for you.
All our best,
Team Hanx
Reply from HANX
Hi Jay,
Thank you for your recent 5* review! So pleased HANX products are working for you.
All our best,
Team Hanx
Brilliant
Really quick and efficient with the despatch of the products. Amazing products and doesn’t feel like your partner is wearing a condom! 🙌🏻 Will definitely order more in the future!
27 January 2025
Reply from HANX
Hi Naomi,
Thank you for your recent review!
We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!
All our best,
Team Hanx
Exceptional Experience
Excellent Customer, very knowledgeable ladies, who were able to answer all questions without it causing any trouble, very professional, I shall be a returning customer.
27 January 2025
Reply from HANX
Hi David,
Thank you for your recent 5* review!
We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!
All our best,
Team Hanx
I ordered them for my wife who is in…
I ordered them for my wife who is in here mid fifty's and she said it makes a very big difference to here body
22 January 2025
Unprompted review
Reply from HANX
Hi M,
Thank you for your recent 5* review! Creating sustainably sourced products that do not include harsh unnecessary chemicals is one of our key values- so pleased HANX products are working for you and your partner.
All our best,
Team Hanx
Exceptional Customer Service!
I can’t recommend HANX enough! Not only is it an incredible female-founded and led brand, but their customer service is second to none. Olivia always goes above and beyond—she’s super responsive, kind, and genuinely caring. It’s so refreshing to support a company that truly values its customers and stands by its ethos.
HANX is setting the standard for what a modern, ethical, and empowering brand should be. If you’re thinking about trying them, do it—you won’t regret it! 💛
30 January 2025
Unprompted review
Reply from HANX
Hi S,
Thank you for your wonderful 5* review about your recent customer service experience!
We’re breaking down walls of shame around our bodies- so customer feedback such as yours is truly appreciated, its so important that our customers know that we reply to each message received personally.
All our best,
Team Hanx
Love this product
Love this product! We like that they’re much better for the environment and have no nasty chemicals. Also great customer service should you need to get in touch.
29 January 2025
Unprompted review
Reply from HANX
Hi R,
Thank you for your recent 5* review! Creating sustainably sourced products that do not include harsh unnecessary chemicals is one of our key values- so pleased HANX products are working for you.
All our best,
Team Hanx
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.