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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found that the products did not deliver the promised effects, with some specifically mentioning that libido-enhancing sachets had no noticeable impact on their mood or energy. People also frequently expressed dissatisfaction with the taste and texture of certain products, describing them as unpleasant or gritty. However, some people were satisfied with the products, finding them effective and even life-changing in some cases. A few other people also felt that the condoms were of good quality, though some customers also noted issues with them breaking or being difficult to use. Additionally, some reviewers praised the company's customer service for quickly resolving issues.

What people talk about most

Product

Clients share negative opinions on product. Many reviewers express disappointment with the effectiveness of... See more

Quality

Reviewers highlight ambiguous aspects of quality. Some customers praise certain products, such as a fantastic... See more

Based on these reviews

Rated 3 out of 5 stars

Purchased the libido lift sachets and unfortunately they didn’t work for me. I just didn’t like the taste of them and found that it took quite awhile to mix the powder and water and it was still a lit... See more

Rated 2 out of 5 stars

Libido lift supplement - the only thing worse than the flavour is the texture. The flavour is "peach" but with an underlying earthy bitterness, overly sweetened and cloying. The texture is like trying... See more

Company replied

Rated 2 out of 5 stars

The condoms are nice quality and very thin, but we regularly have problems with putting them on. We check very carefully that it is the right side on, but still very difficult to roll down as it get's... See more

Company replied

Rated 2 out of 5 stars

The parcel arrived quickly, well packaged but unfortunately I did not feel the product worked for me at all.

Company replied

Rated 5 out of 5 stars

Unbelievable! What an incredible difference these little satchets make. 30 years of anti depressants made me feel chemically castrated then these little beauties came into my life. My partner was... See more

Company replied

Rated 5 out of 5 stars

really happy with the product; much better that the market leaders. They did send the wrong order at first but then sent out the correct one as soon as i let them know. the box was sort of open on o... See more

Rated 5 out of 5 stars

What’s not to like. Love these products, especially love the design for the condom packaging 👌

Company replied

Rated 1 out of 5 stars

The condoms felt really good for me and my partner and it's awesome that the company has strong values and is sustainable. Unfortunately, this does not make up for the fact that they have split twice... See more

Company replied

Rated 1 out of 5 stars

Bought some of their expensive vitamins in Sainsburys only to get home and find they smelled foul and had mouldy looking spores all over. I reached out directly to them to check if this was normal and... See more

Rated 1 out of 5 stars

This year in February I bought 2 packs of Hanx condoms from Boots pharmacy, I used 3 from the box of 10 and then I didn't use them anymore because I decided to get an implant, a month ago this implan... See more

Rated 1 out of 5 stars

Hi Hanx I would love to say it worked for me but it didn't, I was looking forward to something for women that actually works ,but never for me sorry

Company replied

Rated 1 out of 5 stars

Didn’t work for me. No difference. Disappointing really due to positive reviews that I read. Short use by date as well. Packaging to big for a small box so it didn’t fit through the letter box.

Company replied

Rated 1 out of 5 stars

Really disappointed in the libido powder. They are rather expensive for the amount that you get and it made absolutely 0 impact on me.

Company replied

Rated 1 out of 5 stars

My parcel Was missing and after a month I went to post office and they said they had found It. I picked it up and when came home I open it to find two cheap phone covers inside for some random pho... See more

Rated 1 out of 5 stars

Massively over-rated product! Tasted vile and had no effect in the slightest. Tried the entire box and NOTHING! Absolute waste of money!

Company replied

Rated 1 out of 5 stars

Sorry but as stated by the reviews on here it does not work and wish I read more reviews before buying. it also tastes disgusting.

Company replied

Rated 1 out of 5 stars

Did not work, despite taking the whole box. Waste of money, wish I had read the reviews before purchasing.

Company replied

Rated 1 out of 5 stars

I haven't noticed any difference at all. Disappointed. Was very hopeful however will not be re purchasing.

Company replied

Rated 2 out of 5 stars

Customer service etc seem good however I found the product useless.....don't waste your well-earned money!

Company replied

Rated 2 out of 5 stars

No effect other then I felt really sleepy. Tasted lovely but made me want to fall asleep, I couldn't keep my eyes open. For me, Not great for passion but great for a good night's rest

Company replied

Rated 2 out of 5 stars

I bought this with great hope but honestly I felt no difference!! Disappointing

Company replied

Rated 1 out of 5 stars

I have taken one packet a day, for five days and nothing is different.

Company replied

Rated 1 out of 5 stars

Hated the brown powder which made a mess if it missed the glass! Why couldn’t it be white ? It tastes horrid It did nothing what so ever for me and £14.99 is a lot of money for 5 sachets when it d... See more

Company replied

Rated 1 out of 5 stars

No difference whatsoever with 1 sachet, so had another one the next day, no difference again whatsoever, so then waited 2 days and had 3 sachets and again no difference whatsoever!!

Company replied

Rated 1 out of 5 stars

Never got the condoms. Asked for a refund, was just told they were on their way, still haven't got them.

Rated 1 out of 5 stars

Didn't notice any benefit from taking this unfortunately

Company replied


Company details

  1. Toiletries Store
  2. Health and Beauty Shop
  3. Online Pharmacy
  4. Vitamin and Supplements Store
  5. Weight Loss Service

Written by the company

We think it’s time to properly join the dots of our major health milestones - hormones, stretch marks, hot flashes and all. Wherever you're at, we’re here to help you have a happy, healthy life.


Contact info

3.2

Average

TrustScore 3 out of 5

930 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Does not work and tastes disgusting.

Sorry but as stated by the reviews on here it does not work and wish I read more reviews before buying. it also tastes disgusting.

17 June 2025
Unprompted review
HANX logo

Reply from HANX

Thanks for your recent product review, and sharing your feedback.

Whilst all of HANX products are subject to rigorous testing prior to launch, we do realise that with a natural product such as this one each individual can have a different experience.

If you would like assistance with your order, please reach out to us at hello@hanx.co.uk.

Thanks,
Team Hanx

Rated 2 out of 5 stars

Don't waste your money

Customer service etc seem good however I found the product useless.....don't waste your well-earned money!

20 June 2025
Unprompted review
HANX logo

Reply from HANX

Thanks for your recent product review, and sharing your feedback.

Whilst all of HANX products are subject to rigorous testing prior to launch, we do realise that with a natural product such as this one each individual can have a different experience.

If you would like assistance with your order, please reach out to us at hello@hanx.co.uk.

Thanks,
Team Hanx

Rated 5 out of 5 stars

Unbelievable!

Unbelievable!
What an incredible difference these little satchets make.
30 years of anti depressants made me feel chemically castrated then these little beauties came into my life.
My partner was delighted too.
We both feel young again. Thanx Hanx 😊

10 June 2025
HANX logo

Reply from HANX

Hi Helen,

Thanks so much for your recent order experience feedback! We're so pleased HANX Libido Lift products are working for you and your partner.

Best wishes,
Team Hanx

Rated 1 out of 5 stars

Didn't notice any benefit from taking…

Didn't notice any benefit from taking this unfortunately

3 June 2025
HANX logo

Reply from HANX

Thanks for your recent product review, and sharing your feedback.

Whilst all of HANX products are subject to rigorous testing prior to launch, we do realise that with a natural product such as this one each individual can have a different experience.

If you would like assistance with your order, please reach out to us at hello@hanx.co.uk.

Thanks,
Team Hanx

Rated 1 out of 5 stars

No effect at all

No effect at all

27 May 2025
HANX logo

Reply from HANX

Thanks for your recent product review, and sharing your feedback.

Whilst all of HANX products are subject to rigorous testing prior to launch, we do realise that with a natural product such as this one each individual can have a different experience.

If you would like assistance with your order, please reach out to us at hello@hanx.co.uk.

Thanks,
Team Hanx

Rated 2 out of 5 stars

Did not work

The parcel arrived quickly, well packaged but unfortunately I did not feel the product worked for me at all.

28 May 2025
HANX logo

Reply from HANX

Thanks for your recent product review, and sharing your feedback.

Whilst all of HANX products are subject to rigorous testing prior to launch, we do realise that with a natural product such as this one each individual can have a different experience.

If you would like assistance with your order, please reach out to us at hello@hanx.co.uk.

Thanks,
Team Hanx

Rated 1 out of 5 stars

I have taken one packet a day

I have taken one packet a day, for five days and nothing is different.

28 May 2025
HANX logo

Reply from HANX

Thanks for your recent product review, and sharing your feedback.

Whilst all of HANX products are subject to rigorous testing prior to launch, we do realise that with a natural product such as this one each individual can have a different experience.

If you would like assistance with your order, please reach out to us at hello@hanx.co.uk.

Thanks,
Team Hanx

Rated 1 out of 5 stars

Did not work

Did not work, despite taking the whole box. Waste of money, wish I had read the reviews before purchasing.

20 May 2025
Unprompted review
HANX logo

Reply from HANX

Hi Stacy,

Thank you for sharing your feedback.

Whilst all of HANX products are subject to rigorous testing prior to launch, we do realise that with a natural product such as this one each individual can have a different experience.

If you would like assistance with your order, please reach out to us at hello@hanx.co.uk.

Thanks,
Team Hanx

Rated 2 out of 5 stars
HANX logo

Reply from HANX

Hi Haleigh,

Thank you for sharing your feedback.

Whilst all of HANX products are subject to rigorous testing prior to launch, we do realise that with a natural product such as this one each individual can have a different experience.

If you would like assistance with your order, please reach out to us at hello@hanx.co.uk.

Thanks,
Team Hanx

Rated 1 out of 5 stars

No difference whatsoever with 1 sachet

No difference whatsoever with 1 sachet, so had another one the next day, no difference again whatsoever, so then waited 2 days and had 3 sachets and again no difference whatsoever!!

11 May 2025
HANX logo

Reply from HANX

Hi Sonia,

Thank you for sharing your feedback.

Whilst all of HANX products are subject to rigorous testing prior to launch, we do realise that with a natural product such as this one each individual can have a different experience.

If you would like assistance with your order, please reach out to us at hello@hanx.co.uk.

Thanks,
Team Hanx

Rated 1 out of 5 stars

Didn’t work for me

Didn’t work for me. No difference. Disappointing really due to positive reviews that I read. Short use by date as well. Packaging to big for a small box so it didn’t fit through the letter box.

9 May 2025
HANX logo

Reply from HANX

Hi Deborah,

Thank you for sharing your feedback.

Whilst all of HANX products are subject to rigorous testing prior to launch, we do realise that with a natural product such as this one each individual can have a different experience.

If you would like assistance with your order, please reach out to us at hello@hanx.co.uk.

Thanks,
Team Hanx

Rated 2 out of 5 stars

Difficult to put on.

The condoms are nice quality and very thin, but we regularly have problems with putting them on. We check very carefully that it is the right side on, but still very difficult to roll down as it get's caught on itself. This is either because they arent rolled up smoothly during the packaging process and/or not enough lube is put on the outside of the condoms before rolling them.

25 April 2025
HANX logo

Reply from HANX

Hi MA,

Thanks for your recent product feedback. If you would like support with your order please do reach out to our team at hello@hanx.co.uk and we'll follow up with you directly.

Best,
Team HANX

Rated 2 out of 5 stars

Product didnt work

Product didnt work

30 April 2025
HANX logo

Reply from HANX

Hi Joanna,

Thanks for getting in touch and for giving Libido Lift a go. I'm sorry to hear that you haven't been satisfied with your experience so far. Libido Lift is a natural product and uses nutrients to help the body relax.

All of our products are subject to rigorous testing prior to launch, however we do realise that with a natural product such as this one each individual can have a different experience.

We're really committed to helping you get the most out of this product and get the results you're looking for. Please email us at hello@hanx.co.uk and one of our customer delight team will be dedicated to support with your recent purchase.

All our best,
Team Hanx

Rated 2 out of 5 stars

Doesn't do what it says it's supposed…

Doesn't do what it says it's supposed too.

28 April 2025
HANX logo

Reply from HANX

Hi Mandy,

Thanks for giving Libido Lift a go. I'm sorry to hear that you haven't been satisfied with your experience so far. Libido Lift is a natural product and uses nutrients to help the body relax.

All of our products are subject to rigorous testing prior to launch, however we do realise that with a natural product such as this one each individual can have a different experience.

We're really committed to helping you get the most out of this product and get the results you're looking for. Please email us at hello@hanx.co.uk and one of our customer delight team will be dedicated to support with your recent purchase.

All our best,
Team Hanx

Rated 1 out of 5 stars

Hated the brown powder which made a…

Hated the brown powder which made a mess if it missed the glass! Why couldn’t it be white ?
It tastes horrid
It did nothing what so ever for me and £14.99 is a lot of money for 5 sachets when it doesn’t work ????

27 April 2025
Unprompted review
HANX logo

Reply from HANX

Hi Donna,

Thanks for getting in touch and for giving Libido Lift a go, I'm sorry to hear that you haven't been satisfied with your experience.

We're really committed to helping you get the most out of this product and get the results you're looking for. Please email us at hello@hanx.co.uk and one of our customer delight team will be dedicated to support with your recent purchase.

All our best,
Team Hanx

Rated 5 out of 5 stars

What’s not to like

What’s not to like. Love these products, especially love the design for the condom packaging 👌

25 April 2025
Unprompted review
HANX logo

Reply from HANX

Hey Jenny,

We really appreciate your product feedback - and we're so glad you're enjoying HANX!

Team HANX 💓

Rated 5 out of 5 stars

All hail Hanx

All hail Hanx. Amazing products and brilliant customer service. So refreshing to see a brand within this space that I feel I can relate to. Thank you team Hanx!

2 April 2025
Unprompted review
HANX logo

Reply from HANX

Hey Lyndsay,

Thanks so much for your recent feedback-we're so glad you're enjoying HANX!

All our best,
Team HANX 💓

Rated 2 out of 5 stars

Like sleepy tea!

No effect other then I felt really sleepy. Tasted lovely but made me want to fall asleep, I couldn't keep my eyes open. For me, Not great for passion but great for a good night's rest

11 April 2025
HANX logo

Reply from HANX


Thanks for your recent feedback, and for giving our Libido Lift a go!

Libido Lift is natural, and uses nutrients to help the body relax, which may have been a supporting factor in your feedback.

If you would like any support with your recent order, please reach out to our customer delight team with your order number/TP and we will reply to you directly.

All our best,
Team Hanx

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