Amazing Staff and Service
I started my PT over a month ago at Hands-on Physical Therapy in Queens Village, NY, about six weeks ago. From the moment you step off the elevator, you are greeted by name and a warm smile by their excellent receptionist, Cynthia, or Amanda, followed by any other staff member who is in eyeshot of you. The wait time at max is 5 minutes, and that’s only because I may have come in early. As others have said, Dr. Micheal is phenomenal with his skills and bedside manner, but I would like to give high praise to my therapist, Dr. Shoaib. Dr. Shoaib is very personable and lets you know exactly what he’s doing when treating you and why. He really cares about your recovery. Dr. Gill is always upbeat with a great attitude. The PTA’s are incredible as well. Camilia, Christian, and Paul are always ready to move you to the next step of your treatment or answer any questions you may have. No one there believes in wasting your time. You’re never waiting around for anything, and at the same time, you never feel rushed. Your sessions here are in perfect balance. I absolutely recommend coming here for your PT sessions. Even if you have to travel to get here, it’s totally worth the trip. Thank you, HOPT, Queens Village.