Ultima Peak Shilajit Gummies Official Website Reviews 

Good product but shit website and customer service. First order was fine, second order placed they took the money and then took more money. When questioned they said I had subscribed. Asked to cancel and spent a month asking for it to be canceled, they finally agreed but waited for the next instalment to go through first, then I found out they had me subscribed for 2 subscription. Finally got them canceled but product was apparently already sent, agreed on a refund but didn't not match what was sent. Then only 1 product turned up. And now trying to claim the 70 I lost was for 2 months when in fact they had taken a total of 140 in two months I do not recommend this company what so ever which is a shame as I found the product quite good, but I will not touch them with a barge pole now and recommend people to stay away.

Charged illegally $140+ with no authority. Reported it and all I get is an Ai response.

Never order from these scammers. Never recommend them ever !!!!

I have requested for my order to be cancelled and they never accepted that I do no longer wish to continue and they keep sending the product and charging , They can't be trusted . Do not advise to buy from them at all .Biggest scammer ever .
I submitted cancellation of subscription due to lack of support and Amelia can't be trusted from support .

This company are scammers making it impossible to cancel a subscription and hiding in the small print that you have even signed up for a subscription TOTAL SCAM

Very disappointing experience. I clearly requested cancellation and UltimaPeak confirmed in writing that my subscription was “100% complete and final” and there would be no further charges.

Despite that, they charged my credit card AGAIN.

I’ve now contacted my credit card company to dispute the charge. Be very careful with their subscription and recurring billing.

We made a 3 month order, after reading other reviews I emailed the company to make sure I did not sign up first a membership with more shipments, which they confirmed. Two months later- I found charges on my card- which did not go through as luckily I used a card where I don’t usually send money. I emailed them to cancel any subscriptions- and they responed with a long email asking if the gummies were working. I believe their emails are AI generated and will just have to cancel my card. Be careful

Scam...first of all the subscription is embedded in the order, and when you want to cancel they give you the runaround while charges keep coming and more products.

WARNING! Do not buy from this company! They will start billing you for product that you didn’t ask for. They will not cancel when you ask them too. This is has been going on since July 28, 2028 and still not resolved.

All who have been affected by this horrible company, we should bring a class action lawsuit against them. We should also contact local, state and federal authorities and file charges against them for harassment. Since we all have pleaded with them to cancel a subscription we didn’t sign up for.

Yet another email from ultimapeak, asking me to email them so they can resolve my issue with being charged for an order that I didn’t place. I’ve emailed you several times and you still haven’t returned my money !!!!
These replies are for show only, to make it look like they are trying to resolve the problem. Actions speak louder than words Ultimapeak, return my money you’ve stolen !!

“Reply from UltimaPeak
34 minutes ago
Hello,
I'm sorry for the frustration here, and I don't want to leave you chasing
this any further. Could you send me your order number or the email used
on the account. I'll personally check the
charges and look into the subscription on file - most likely there's been a misunderstanding somewhere in how it was set up or communicated,
and I want to get to the bottom of it with you directly.
Best Regards,
Meliska Team Lead
UltimaPeak Customer Care”

I would like to warn everyone! Once you purchase the gummies you will be subscribed for monthly orders which you will be not able to cancel. If you want to risk, use a one time card, otherwise they will take your money every month.
They state they issue refund if you are not satisfied. That's a lie. Impossible to stop them.
They say you need one gummy a day, but they send you 2 moths supply every month.
Below you can find my mail exchange with these scams. Learn from my mistake.

Question About a Recent Charge
From: Tomasz
To: disputesATultimapeak.com
Date: Tuesday, July 21, 2026 at 05:58 AM GMT+2
Hi there, I have a question about a recent charge on my account and was hoping you could help me sort it out.
Full Name: Tomasz Sniadowski
Email Address:
Order Number: 345021 & 395103
Charge Amount: 82.95USD & 82.95 USD. Total 165.9 USD
What happened: Unauthorized charge or hidden subscription.
How l'd like this resolved: Cancel Subscription & Refund
Hi,
I have never subscribed for anything. Just realized now that last time I received the shipment was because you have charged me last
month too. I have not noticed it that time. I thought it is just some present.
Now I looked back on my card statement and I see you charged me on on 23rd of June as well same as today.
I demand the immediate refund of the amounts, the total of 165.9 USD
Your methods are totally unacceptable. It is a sneaky and unfair business practice.
Kind regards,
Tomasz

Re: New customer message on July 20, 2026 at 11:46 pm
From: Tomasz
To: ultimapeakATapp.gaia-desk.com
Date: Thursday, July 23, 2026 at 06:42 AM GMT+2
Hi Amelia,
Thank you for getting back to me.
Firstly I did not subscribe or at least if I did I am sure you have hidden the fact of subscription somewhere in T&C. For sure there was not
a box you have to click on to agree for subscription separately! I would not have done it for sure.
This is a very unfair practice.
You are advertising, that 1 gummy a day is what you need. So might I ask why have you sent last time 2 packs = 60 gummies.
You see, if the gummies would work well for me, then I would order the next ones anyway and you would have a long time customer.
Now you just a have an angry one whom you ripped of once. In addition I do not feel any positive effect of the gummies and I am using
them every day.
As I received the order notification I have immediately reacted and asked not to ship. You still did it. Why? I still didn't receive shipping
notice, so it seams to me it is not shipped.
Your refund policy states: "We stand behind every product with a 30-day satisfaction guarantee. If you're not happy for any reason, contact us within
30 days of delivery and we'll make it right".
So l am not satisfied and I am requesting a refund. Please terminate my subscription too with immediate effect.
In the case the refund would not happen, I will do everything in my power to make sure everyone knows about this practises. Google
reviews, Trustpilot and whatever other review site on internet I find will be full of this. I have also checked where I have to report your
unfair business practices in US, and I will do.
However If you handle this correctly, we can just simply forget each other.
Kind regards,
Tomasz
On Wednesday, July 22, 2026 at 08:30:44 PM GMT+2, UltimaPeak Support ultimapeakATapp.gaia-desk.com wrote:
Dear Tomasz,
Thanks for reaching out to UltimaPeak Customer Support!
Amelia here.
I'd love to help you with your order. I've taken a look, and I see you purchased this as part of a subscription, which means it was already prepared and shipped to make
sure you got it on time.
I'm so sorry, but I can't cancel this specific order, it's already on its way to you! It's like if we made you a fresh smoothie and handed it to the delivery driver; we can't get it
back once it's gone.
I can, however, help you cancel the subscription so you don't receive future orders.
I'm also really curious, would you be open to sharing why you changed your mind? Your feedback is super helpful and helps us learn how to serve you better.
Many of our customers let us know they start seeing the best results after using the product consistently for a few months, which is why the subscription is designed to
support you during that time.
Thanks so much for your understanding!
Best regards,
Amelia
UltimaPeak Customer Care Team

There is more, but I reached the text length limit

Biggest Scam ever, once you place your 1st order, they keep billing your credit card every month, nowhere was it made clear that this is a subscription signup. I have tried canceling, they say they will, but never do. Been taking the gummies for about 3 month now and do not see any results. Had to cancel my credit card. This experience make me skeptical to buy anything else via the instagram app.

Absolute scammers and liars.
Product is fine but they do not ship what you order, they will not make any genuine attempt to ship what you want, and only offer a "discount code" to spend more money.
Have proof and will absolutely be disputing charges. Do not buy. They are not genuine.

Fraudulent conduct from this company I have already reported them

Please avoid people

Without subscribing to anything I’m somehow subject to a reoccurring payment of 179 dollars every month. I tried to contact them to stop this and they just kept sending me 3 packs every month for this price. I’ve had to keep
My bank account empty so the transaction stops yet I can see it still make an attempt almost every day. Their customer service doesn’t exist. I’ve emailed so many times and now I’ll have to cancel my card. SCAM.

I don't want to comment on the quality of the gummys, but I warn you that this is a scam. Once the charge to you they won't stop charging you money from your card, it will be impossible to cancel the subscription. I asked in over 15 emails to cancel the subscription and they didn't want to. They spin you in every mail, they say they handed it over to the cancellation department and then they charge you at a higher price every time. Scammers, don't buy!

DON?T order from them - We ordered 1 pack to try then they set it up as a subscription. We had to cancel a credit card due to their messing about. Their AO driven responses were at least hilarious.

Automatically sign you up for subscription. Have cancelled through the website, still charging and sending. COntacted through website only get AI generated bullshit answers.They product is shit and so is the company.

This is a scam website
Have delivered and charged but never cancelled subscription
Would NOT recommend buying from here

Product didn't work, 30 Day Guarantee meaningless
They also sign you up for recurring payments without your knowledge.

These people are thieves and scammers . One order and now they are like heroes. Have had to cancel bank accounts and report to all available platforms