Recently ordered several products to upgrade my home amateur radio station including IC7300 Mk 2, AH730,RM LA145 & JLOAD 200W dummy load. Very competitive offer without hassle. Fast delivery. Very pl... See more
Company replied
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Review summary
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Reviews shaping this summary
I’d subscribed to a “back in stock” alert for the Rigexpert 500 on this site, and another famous store. I guess being the official uk retailer gave W&S an edge but it’s been 10 days now and the ot... See more
Company replied
I’ve used Waters and Stanton quite a few times in the last year since I picked up my amateur radio interest again. I recently ordered an Icom ID50E as I wanted to use DStar. The radio is excellen... See more
Company replied
Everything ordered arrived as expected and in as new condition. I would like to thank Alex for his advice and excellent customer service. Thank you and I'll definitely be shopping with you guys... See more
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Company details
Written by the company
Waters & Stanton began in 1973 as a partnership between Peter Waters & Jeff Stanton. From a small lock-up shop in those early days, they grew to become one of the largest retailers & distributors of radio communications and accessories. Whilst their roots in amateur radio have remained very firm and their leadership in the UK amateur radio market is unchallenged, the company has moved into other areas of electronics and communications.
Contact info
Deethe Farm Estate, Cranfield Road, Woburn Sands, MK17 8UR, Bucks, United Kingdom
- 01702 206835
- sales@hamradiostore.co.uk
- hamradiostore.co.uk
4.8
Excellent
135 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Fast shipping with oversized item.
A rather large oversized item took approx 8 days to arrive in New Zealand from time of order placed - which considering is pretty fast, price of shipping was pretty fair due to the size of item.
Although I have not had a chance to open the package as yet it seems to be in good order.
Due to the speed of delivery, good notifications etc I'd happily deal with the shop again.
1 June 2026
Unprompted review
Reply from Waters & Stanton
Thank you for your review! We're delighted to hear your order reached New Zealand so quickly and that you found the shipping costs fair for such a large item. It's also great to know you were happy with the delivery updates and overall service. We appreciate your support and look forward to assisting you again in the future.
Reply from Waters & Stanton
Thank you for your review! We're pleased to hear your radio arrived on time and was well packaged. We appreciate your support and hope you enjoy your new radio.
Qick and efficient delivery-- I was…
Qick and efficient delivery-- I was kept informed at every step of the delivery. Goods received are first class. Would definitely use again
9 June 2026
Unprompted review
Reply from Waters & Stanton
Thank you for your review! We're delighted to hear your order arrived quickly and that you were kept informed throughout the delivery process. It's great to know you're pleased with the quality of the goods, and we look forward to serving you again in the future.
Totally satisfied with W&S service - not so much with Royal Mail
Totally satisfied with W&S sales and customer service and the actual product (Diamond 2m 5 ele beam). Order was processed quickly and shipped same day, well packed on arrival. Took me ages to open it :-)
Alas not so impressed with Royal Mail side of things, I would say don't bother purchasing any of the RM "faster delivery" options as it wasn't.. remember 24 hours for example is an "aim" not a guarantee!!
However W&S have no control over this, they did their bit so happy to award 5 stars to them.
8 June 2026
Unprompted review
Reply from Waters & Stanton
Thanks for the fantastic feedback—we really appreciate it! Glad everything on our side went smoothly and you were happy with the product. Sorry the delivery didn’t quite meet expectations, but thanks for your understanding 😊
Items arrived in Norway in 5 days
Items arrived in Norway in 5 days, I had no problems with any extra taxes. Smooth and easy.
The items was nicely packed too.
2 June 2026
Unprompted review
Reply from Waters & Stanton
Thank you for your great feedback!
We’re really pleased to hear your items arrived so quickly to Norway and that everything went through smoothly 😊
Glad to hear you were happy with the packaging too—thanks again for your support!
Great service thanks
1 May 2026
Unprompted review
Reply from Waters & Stanton
We’re really pleased to hear you had a great experience 😊
We appreciate your support!
Delivery was fast
Delivery was fast. I had a problem with 2 orders (both my fault) and the support service was excellent via the contact form, fast and very informative
29 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for your feedback! 😊
Great to hear your order arrived quickly and that our team could help resolve things for you. We really appreciate you taking the time to share this!
Very help staff
Very help staff. My items arrived next day. My first port of call if I require anything.
19 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for your kind words! 😊
Great to hear everything arrived quickly and that our team could help. We really appreciate your support and look forward to helping you again in future!
Delivery was quick and arrived on…
Delivery was quick and arrived on stated date. Excellent price and very well packaged. Will return.
20 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for your feedback! 😊
Great to hear everything arrived on time and well packaged. We really appreciate your support and look forward to your next order!
Have bought equipment off them for many…
Have bought equipment off them for many a year now. Any problems I have ever had (I can think of only one), has been dealt with quickly and effectively. I recently bought a Moonraker Luna from them, as I knew if I had problems they would be sorted. There were none. Recommend company.
15 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for your kind feedback and for your continued support over the years! 😊
Great to hear everything’s been running smoothly, and we really appreciate your recommendation — especially on the Moonraker Luna. Always here if you need us!
Waters and Stanton are a really great…
Waters and Stanton are a really great and helpful company. I can highly recommend them for their advice and sales
28 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks so much for the great feedback—we really appreciate it! Always nice to hear the team’s advice has helped. Thanks for recommending Waters & Stanton.
I was concerned that I did not receive…
I was concerned that I did not receive confirmation of my order as promised. But all was well and my package arrived on time.
21 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for your feedback—we really appreciate it! Sorry for the initial confusion with the order confirmation, but glad everything arrived safely and on time in the end.
Very good and helpful the only problem…
Very good and helpful the only problem was with the mail driver just left it in someone else garden and by luck I went round and found it otherwise it would have disappeared
14 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for your feedback—we really appreciate it! Sorry to hear about the delivery issue, but glad you were able to track it down in the end. We’ll pass this on to the courier as that’s definitely not the level of service we expect.
Very quick delivery
Very quick delivery, great quality products, would use again!!
21 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks so much for the great feedback—we really appreciate it! Glad to hear everything arrived quickly and you’re happy with the quality. We look forward to seeing you again soon!
Mobile antenna arrived on time and nice…
Mobile antenna arrived on time and nice packaged
Easy to use website with great offers and lots in stock
7 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for the great feedback—we really appreciate it! Glad to hear everything arrived on time and well packaged, and that you found the website easy to use. Thanks again for your support!
Good product but poor delivery and no English instructions for the tilt.
Product was well made but instructions were all in Mandarin, no page included with English instructions which is bad at this price.
Shipping was a nightmare - it started with a late running message that wanted signature on delivery.I took the whole day to stay home for the package only to find it was suddenly showing as 'delivered' when the door bell had not be used. I later found the package abandoned in my front garden by the door in full view of passersby.
Signed for? Nope, Safely delivered? Nope.
14 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for your feedback—we really appreciate it. We’re glad you’re happy with the product quality, but sorry to hear the instructions were not clear. Please feel free to contact us and we’ll happily provide English instructions.
We’re also very sorry about the delivery experience—this isn’t the level of service we expect from our courier. We’ll make sure this is raised with them. Thanks again for bringing this to our attention.
Going Downhill
Half of the order was missing, three phone calls later and not much feedback or support. The company is not what it used to be. Had to source elsewhere. Not Good. Only a three star because the other pease of kit was brilliant. Arriving safely.
7 May 2026
Unprompted review
Reply from Waters & Stanton
Sorry to hear this – that’s not the service we aim to provide.
We’ve clearly let you down on this one, and we appreciate the feedback. If you’d like us to put things right, please message us your order details.
Reply from Waters & Stanton
Glad to hear everything arrived in good order and on time — that’s what we like to hear! Thanks for your feedback 👍
Excellent service, fast delivery and a reliable specialist retailer
Excellent experience with Waters & Stanton from start to finish. I placed two separate orders recently for antenna and radio-related equipment, and both were handled quickly and professionally. The website was easy to use, stock levels were accurate, communication was clear, and everything arrived well packaged and exactly as expected.
It’s refreshing dealing with a specialist UK retailer that clearly understands the hobby and stocks proper quality equipment and accessories rather than generic marketplace items. Delivery was fast on both orders and the overall service felt reliable and well organised throughout. Very pleased overall and would happily purchase from Waters & Stanton again.
18 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for taking the time to share your experience — it’s great to hear you received good service.
We’re always working hard to offer the same reliable, well-organised experience with quality equipment and fast delivery, so if you ever fancy giving us a try, we’d be more than happy to help 👍
Amazing service well packaged and a…
Amazing service well packaged and a very good price highly recommended...
4 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for the great feedback — really appreciate you taking the time to leave a review!
Delighted to hear you’re happy with the service, pricing, and packaging. Hope you enjoy the product, and if you ever need anything else, just let us know. Thanks again 👍
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