Hampson Auctions Reviews 91

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the pricing, citing unexpected additional costs and hidden fees that were not clearly communicated. People also reported significant issues with the products, noting that vehicle descriptions were often inaccurate and did not reflect the actual condition of the cars. Furthermore, consumers found it difficult to contact the company, with calls and messages frequently going unanswered. Some people were dissatisfied with the staff, describing them as unhelpful, unprofessional, and at times, rude. Similarly, some reviewers were not happy with the service, mentioning disorganization, unfulfilled promises, and a lack of accountability. Conversely, a small portion of people felt satisfied with the staff and service, praising their professionalism, helpfulness, and good communication throughout the selling process.

What people talk about most

Price

Users describe negative interactions with price, often reporting significant financial losses due to cars... See more

Staff

Reviewers highlight ambiguous aspects of staff. Many customers praise the staff, describing them as friendly,... See more

Service

Consumers find service to be ambiguous. Many reviewers report negative experiences, citing issues like... See more

Customer communications

Reviewers mention negative feedback about contact. Many customers report ignored phone calls and emails, with... See more

Product

Customers had negative experiences with product descriptions and quality. Many reviewers reported that cars... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Don’t list cars as non running End up paying over on a non running car to then spend more on collecting the car and now fixing the car Then can’t contact the seller on your behalf for any additi... See more

Rated 2 out of 5 stars

I consigned my car with a reserve and was later contacted shortly before the auction and advised to remove it to improve the chances of a sale. At the time, I did not fully understand how this wou... See more

Rated 1 out of 5 stars

As a follow up from my earlier review now that I have finally received the V5 from the DVLA where Hampsons sent it without my permission I find that the diesel car ,according to the hampsons desc... See more


Company details

  1. Auction House

Written by the company

A world-leading , specialist auction house for the sale of classic cars, supercars, competition cars and motorcycles. Auctioneers of repute since 1987


Contact info

2.0

Poor

TrustScore 2 out of 5

91 reviews

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Replied to 11% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

A Truly Exceptional Experience at The Gold Cup Oulton Park Auction

My husband recently made the difficult decision to sell his beloved Jaguar, and we chose The Gold Cup Oulton Park auction for the sale. Having never used an auction house before, we were a bit apprehensive, but what an incredible experience it turned out to be!

From the moment we arrived, we were greeted by welcoming and professional staff who made us feel at ease. The entire event was impeccably organized, with every detail carefully thought out to create a fantastic atmosphere. The live singers were a delightful touch, adding to the vibrant and sophisticated ambiance of the day.

The best part? We sold our car for nearly £10,000 more than what we were offered by a local prestige car dealer! This exceeded all our expectations and was truly the icing on the cake of an already perfect day.

We couldn't have asked for a better experience and will definitely be recommending The Gold Cup Oulton Park auction to friends and family. If you're considering selling your car, this is the place to do it!

28 July 2024
Unprompted review
Rated 5 out of 5 stars

This was the fourth time using Court…

This was the fourth time using Court and the guys at Hampson’s. Court was great; he made the process very easy once again and kept his promise to do his very best for me in selling off my collection. He kept me informed throughout the entire process. Great guys, highly experienced, and highly recommended. I will continue to use them.

28 July 2024
Unprompted review
Rated 5 out of 5 stars

I would use again …

From the very start of the process of selling my Sports car was so effortless,No selling fees a bonus,leading up to the Auction day I was always updated how to view the Auction on the internet and I was invited to visit the Auction in person if I wanted too.
I found the Auction exciting experience and was delighted my car broke through the reserve and I will indeed get more back than expected due to the auctioneer keeping the action going.Another bonus with Hampson you keep the Hammer price.Well done.

11 March 2023
Unprompted review
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