Halo Wheels logo
Visit website

Halo Wheels Reviews 215

•
TrustScore 4.5 out of 5

4.7

Bicycle Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the wheels and rims, noting their durability and excellent performance. Many people highlight the exceptional delivery service, describing it as fast, prompt, and well-packaged, with orders often arriving quicker than expected. The overall service experience is frequently commended, with consumers appreciating the helpful and responsive customer support. However, some customers have reported issues with product quality, specifically mentioning spokes coming loose, wheels separating at the seam, or tires arriving twisted, malformed, or with damaged sidewalls. A few other people also felt that while the company's service was good, the delivery experience was poor due to courier issues.

What people talk about most

Product

Clients share positive opinions on product quality and performance. Many reviewers praise the excellent... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and prompt... See more

Quality

Consumers generally find the quality of products to be positive. Many reviewers praise the high quality of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Order

Reviewers mention positive feedback about their orders. Customers consistently report a smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

T2 wheel built with spin doctor hub , arrived quickly and undamaged very well packaged. wheel now done 5000 miles (off road) . spokes all still tight, colour (black) has worn off the brake surface bu... See more

Rated 5 out of 5 stars

Great delivery service. Fitted to a Giant Roam 1 to use for bikepacking. Just completed a day ride on mixed tarmac and Sustrans hardpack, worked very well on both in dry weather. I'm not intending to... See more

Rated 5 out of 5 stars

Ive tried hunt , hope and various dt Swiss wheels and Halo is just in another league ! Tyre seats with ease , no tools needed and tubeless sets up first time with a standard pump . The supadrive hub m... See more

Rated 5 out of 5 stars

I bought a drove line dynamo wheel and this is my second. The rim is well made and finished well, it sets off my bike nicely. This is my second purchase of this wheel so I have a little long term expe... See more

Company details

  1. Bicycle Store
  2. Bicycle Wholesale

Information provided by various external sources

Award winning, hand built wheels covering a huge range of disciplines including mountain bike, road, fixed gear, BMX race, gravel, cyclo-cross and more.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

215 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look