Hallcroft Finance Limited Reviews 

203
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional support from the very beginning. Customers frequently praise the dedicated staff members for being incredibly polite, approachable, and deeply knowledgeable about various mortgage options. People consistently mention that advisors take the time to answer every question patiently and provide clear guidance tailored to individual needs. Consumers widely appreciate the efficient service, describing the entire application journey as smooth, straightforward, and entirely stress-free. Reviewers are especially impressed by the rapid response times and consistent updates that keep everyone well-informed throughout. Many individuals emphasize that this proactive communication builds complete confidence and delivers fantastic results from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their deep knowledge,... See more

Service

Reviewers mention positive feedback about service, noting that staff members are knowledgeable, professional,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the excellent communication and... See more

Response time

Customers consistently note positive experiences with response time, highlighting excellent communication and... See more

User experience

Clients share positive opinions on user experience, highlighting how advisors made the remortgage and buying... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10. I felt supported throughout the whole process from start to completion date. Matt was honest, acc... See more

Rated 5 out of 5 stars

Our home was up for remortgage, and having been through the process of buying our first home, we weren't looking forward to going through renewing our mortgage. We also knew we weren't getting the bes... See more

Rated 5 out of 5 stars

A big thank you to John & Allie for all their help with our mortgage. As first-time buyers, they were so helpful, patient, and always quick to answer our questions. They made everything feel straightf... See more

Rated 5 out of 5 stars

Stevie & Ally recently helped me with securing a new deal on my mortgage. I was worried as it was my first application after being self employed, however they were able to find me an affordable deal w... See more


Company details

  1. Finance Broker
  2. Mortgage Broker

Written by the company

Hallcroft Finance was founded in 2010. In 2023, Hallcroft Finance expanded to open a Leeds Office and with this are now able to provide advice on mortgages, protection for personal clients and business clients, home insurance and buy to let mortgages. This is, of course, in addition to the provision of full-service debt advisory to property investors and developers throughout the UK and trading businesses. We have continued to grow through forming strategic partnerships with our client base and now offer our own source of funding and equity investment Our Offices are located in London, Leeds & Edinburgh and we have clients throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

203 reviews

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4.9

All reviews

(203)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stevie & Ally recently helped me with…

Stevie & Ally recently helped me with securing a new deal on my mortgage. I was worried as it was my first application after being self employed, however they were able to find me an affordable deal with a good rate. Communication was great throughout the proceee and it was really streamlined without hassle. They dealt with everything from start to finish and all I had to do was send a few documents. Thank you so much I would definitely recommend using them.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

John was fabulous

John was fabulous. He advised and supported our requests professionally and with our best intentions in mind. He is calm and always makes time for our questions. Thank you.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Mortgages

John is one of the most friendliest and genuine guys, with your best interest at heart.
He goes above and beyond his day to day job when trying to find the best mortgage deal for you.
I’ve used John for several years now and wouldn’t use anyone else.
I would 1000% recommend him when looking for a new product!

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Can’t recommend Jayne enough

Can’t recommend Jayne enough. Really lovely and helpful. Sorted everything for us and made it easy as we don’t have a lot of free time being new parents! Thank you Jayne

3 October 2025
Unprompted review
Rated 5 out of 5 stars

I required a specialist Mortgage…

I required a specialist Mortgage arrangement and was recommended to use the team at Hallcroft. Andrew and his team were clearly experienced and capable with navigating and arranging the required lending. Smooth, clear and concise. Made for a slick transaction and communicated throughout. Excellent outcome. Well done and much appreciated.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

10/10.

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10.

I felt supported throughout the whole process from start to completion date. Matt was honest, accommodating, polite and knowledgeable. He gave me confidence in the house buying process and answered any queries I had at a great pace. His support team were on hand and provided helpful assistance throughout.

I will 100% be using Hallcroft/Matt’s services in future!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

First Class Experience

Jayne was highly knowledgeable about the market to deal with our unconventional situation. Her service was first rate. All of that was topped off with her friendly manner. Could not have had a better experience.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Incredible team

Incredible team. I'm over the moon with how knowledgeable, dedicated, and responsive Hallcroft was collectively, but a huge individual thank you to Andi! Top man!

29 September 2025
Unprompted review
Rated 5 out of 5 stars

John & Allie, The A-Team

A big thank you to John & Allie for all their help with our mortgage. As first-time buyers, they were so helpful, patient, and always quick to answer our questions. They made everything feel straightforward and stress-free. We really felt supported the whole way through and would happily recommend them.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Jayne has been amazing!!

Jayne has been amazing!! As a first time buyer I had absolutely no idea what I was doing and Jayne was so helpful, making sure to explain everything to me as we went along the process. Jayne was very efficient, keeping me regularly updated and replying to my queries very quickly. Couldn’t recommend her enough!!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Matt and his team were instrumental in me being able to buy my dream apartment.

Throughout the entire process, they provided clear and precise information, and were always on hand should I have any queries.

Thank you so much for your support!

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Swift and efficient. Did a remortgage in a couple of weeks. No fuss nothing hidden re fees. Will defiantly use again and recommend.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Andrew Hardcastle

This is the second time we have used Andrew for our mortgage needs and as always his advice, approach and overall professionalism was superb. I unequivocally recommend him and will continue to use his services in the future.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, knowledgeable and patient

John was friendly, knowledgable and patient throughout the full process. He explained everything at each stage, answered all my questions and provided the best advice. He kept me updated as better mortgage rates arose without being overbearing with communications and secured the best deal for me. I spoke to another mortgage advisor who was co owner of a large well known estate agency and my experience with him was nowhere near as good as John!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service - highly recommended

Brilliant service! We needed to progress with finding a mortgage ASAP and Jayne couldn't have been any faster/more diligent. Unfortunately our purchase fell through in the end, but I couldn't recommend Hallcroft enough.

28 July 2025
Unprompted review

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