Parfym.fi Reviews 

4,623
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I was a bit concerned at first because I didn't get an email with a tracking number immediately. However, next day the delivery company (budbee) sent me an email with a tracking link. The product (ha... See more

Rated 5 out of 5 stars

Tilasin gucci guilty pour homme edt 12.11.2025 2 kpl ,se ei ole sama hajuvesi joka ostin stockmann kaupassa tai sokosin kaupassa ja mut kaupassa suomessa,eli parfym.fi on fake tuote,olen monta vuotta... See more

Rated 1 out of 5 stars

1 start is 1 star too many Crook seller. Order paid immediately, product NONE. They refused and not responding for REFUND demand The law that says - 2 weeks of return and cancel - is overridd... See more

Rated 5 out of 5 stars

Tilasin Terry Hyaluronic Serum Concealer, 1 Rosy Light ja hinnan perusteella valitsin toimittajaksi Parfym.fi:n. Hinnan lisäksi sain nopeaa palvelua ja paketti oli hetkessä luonani.Olen tyytyväinen ja... See more

Company details

  1. Perfume Store
  2. also in
  3. Cosmetics Store
  4. Hair Product Store
  5. Skin Care Clinic
  6. Toiletries Store

Written by the company

Parfym.fi on tunnettujen tuotemerkkien valtuutettu jälleenmyyjä. Etsit sitten tuoksuja, ihonhoitoa, meikkejä tai apua hiustenhoitoon, laajasta valikoimasta löydät tuhansia ratkaisuja juuri sinulle. Mikäli tarvitset apua tuotteiden valintaan, ota yhteyttä asiakaspalveluumme osoitteessa asiakaspalvelu@parfym.fi.


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(4,623)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivery of product

Delivery afther 18 days. Not happy.

30 June 2023
Unprompted review
Parfym.fi logo

Reply from Parfym.fi

Thank you for your feedback! If your delivery takes longer than it should, you can always contact asiakaspalvelu@hajuvesi.fi for assistance.

Rated 1 out of 5 stars

1 star - is 1 star too many

1 start is 1 star too many
Crook seller. Order paid immediately, product NONE.
They refused and not responding for REFUND demand

The law that says - 2 weeks of return and cancel -
is overridden.
Criminal seller - STAY AWAY !!!!

6 June 2023
Unprompted review
Rated 1 out of 5 stars

I bought a perfume

I bought a perfume, but it doesn't last more than 2 hours, after 2 hours nobody feels anything, the price of €98 was too expensive to feel it only for 2 hours

4 June 2023
Parfym.fi logo

Reply from Parfym.fi

Thank you for your feedback! Fragrances are often experienced in different ways and the sense of smell is so individual, but should there be something wrong with the fragrance, it is of course possible to complain. Contact kundtjanst@parfym.se for help.

Rated 1 out of 5 stars

That the product does not arrive.

I think it's too bad because I've been ordering for weeks and the product has not arrived.

2 May 2023
Parfym.fi logo

Reply from Parfym.fi

Hello!

Thank you for your feedback.

If the delivery of your order is delayed, we warmly recommend that you take directly contact with our customer service. You can reach us via email: asiakaspalvelu@hajuvesi.fi. We are always happy to help!

Best wishes,
Hajuvesi.fi

Rated 1 out of 5 stars

I have still not received my order…

I have still not received my order which is delayed every day! And you are sending me an invitation to share my feedback about my oder - this is not acceptable!

12 April 2023
Parfym.fi logo

Reply from Parfym.fi

Hello!

Thank you for your feedback.

We apologize the delayed delivery of your order on behalf of Posti. Luckily we can now see that your order has been delivered and picked up today!

You are always welcome to contact our customer service if there is any questions related to your order, our website or the delivery. Our email adress is asiakaspalvelu@hajuvesi.fi.

Best wishes,
Hajuvesi.fi

Rated 1 out of 5 stars

Boss The Scent

Tilasin Boss The Scent, EdT 100ml ja Boss After Shave 100ml.

Lähetitte 2 kpl Boss The Scent, EdT 100ml.

13 March 2023
Parfym.fi logo

Reply from Parfym.fi

Hei!

Kiitos palautteestasi.

Pyydämme anteeksi varastollamme tapahtunutta pakkausvirhettä. Näemme, että asiakaspalvelumme on vastannut yhteydenottoosi ja asia on kunnossa.

Ystävällisin terveisin
Hajuvesi.fi

Rated 2 out of 5 stars

Got an opened product

I ordered two products during one of their sales. I received both products after few days which was good but one of the products was clearly opened and used. The customer service offered me two options, either to get a trivial discount or return the product and receive a new one, I chose the second option. After returning the product and waiting for 3 weeks, I get a refund and a lame excuse that the product is sold out. I wouldn't recommend ordering from this website unless you want to gamble.

5 September 2022
Unprompted review
Parfym.fi logo

Reply from Parfym.fi

Thank you for your feedback! Very sorry to hear that you are disappointed. We promise to improve.
Welcome back!

Rated 3 out of 5 stars

Long delivery time

19 February 2022
Parfym.fi logo

Reply from Parfym.fi

Kiitos palautteestasi! Jos toimituksesi viivästyy, voit aina ottaa yhteyttä asiakaspalvelu@hajuvesi.fi saadaksesi apua.

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