Gymstop.co.uk Reviews 

3,568
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the online store features a wonderful selection of goods available at brilliant bargain prices, alongside very fast dispatch times on most purchases. Shoppers also deeply appreciate the responsive customer support team whenever they need friendly assistance with their active orders or general inquiries. Some reviewers were not happy with unexpected delivery delays, occasional missing items, and incomplete packages arriving at their doorsteps. People additionally pointed out instances where they received consumable items that were heavily past their expiration date and noticeably stale.

What people talk about most

Product

Reviewers mention ambiguous feedback about product experiences, as opinions are sharply divided regarding... See more

Order

Users describe ambiguous interactions with order experiences, as many customers report fast shipping,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the fast shipping times,... See more

Service

Consumers find service to be positive, highlighting fast and efficient handling along with great all-around... See more

Price

People report ambiguous experiences with price, as opinions on costs and promotions vary significantly among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products were great delivery took a while. I had to contact them to check when it would be delivered but came within days when i did. But that might just be coincidence

Rated 3 out of 5 stars

I have placed two orders now fron Gymstop. On the whole I was fairly pleased with the service received. The website has a very large selection of items and my order was shipped fairly quickl... See more

Company replied

Rated 5 out of 5 stars

My first order and what a great transaction from start to finish, no problems whatsoever. I bought Red Dragon energy drinks for the brilliant sale price of £10 a case, I was unsure if short dated... See more

Rated 5 out of 5 stars

Great prices, huge range, customer service is extremely quick and goods are very well packed by someone whom has common sense and does a great job. Have made many purchases and never a problem with th... See more


Company details

  1. Fitness and Nutrition Service
  2. Health Food Store
  3. Vitamin and Supplements Store

Written by the company

Gymstop is an up and coming online retailer specialising in Sports Nutrition, with an emphasis on Short & Out of Date products - helping you save up to 90% off the RRP. We currently have a range of over 7000 products in stock, and close to 150 suppliers ranging from global brands to niche independent products. We try to offer the best products and service at the lowest cost to you, this is why your honest feedback is so important to us.


Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(3,568)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, well packed very quick and good value for money, making use of items that are near there sell by date or out of date but still good a great idea ,eat well waste less.

22 October 2025
Rated 5 out of 5 stars

Highly recommend …

I have been using gymstop for the past 3 years and I am lucky enough to be local to them. They are really friendly and helpful. I would highly recommend them to anyone wanting quality products and great advice.

23 August 2025
Rated 5 out of 5 stars

Very pleased with the cherry ripe…

Very pleased with the cherry ripe chocolate bars , also the Nesquik banana milkshake and hot chocolate even though they are out of date there is nothing wrong with them as good as when they were made. Unfortunately the company was let down very badly by the delivery company DX

27 August 2025
Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE AVOID

TERRIBLE CUSTOMER SERVICE AVOID
It would be 0 stars if I could. Order took a ridiculous amount of time to arrive, no updates and then when it did arrive they sent me the much smaller sized product than I ordered (and paid for). A week later no response from customer service. SHOCKING AVOID.

15 July 2025
Unprompted review

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