The food appears to be a little dry, not sure when it was vacuum sealed. I have had diet chef before approx 20 years ago and enjoyed the variety. This Bach appears different and breakfast and lun... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The plan generally speaking is good. It motivates you to stay on track with your calorie deficiency plan effortlessly. There are however many things I would like to see change: - The monthly deliv... See more
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Most of the meals just about edible which focuses my mind to keep to daily calories. However almost every lunch and dinner has a savoury spicy tomato based sauce which is VERY repetitive. I bough... See more
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Food arrived promptly but the packaging left something to be desired. Quite a lot of items had obviously moved around and were all jumbled up, and 2 items were slightly split with food seeping out, so... See more
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Company details
About Diet Chef
Written by the company
Losing weight never tasted so good!
Chef-prepared meals delivered to your door, satisfying and ready in minutes. Say goodbye to the hassle of counting calories and meal prep. Join over 250,000 people who have achieved their goals.
Why choose Diet Chef?
Reach your goals: Lose up to 7lbs in 7 days with our chef-prepared meals.
Make your life easy: No weighing, measuring or cooking – simply heat and eat.
FREE next day delivery: Choose a day that suits you best.
Eat the food you love: With over 55 delicious options from less than £3.46 a meal plus snacks.
Flexible and convenient: Personalise your menu, change it every month.
How Diet Chef works.
1. Choose your plan: Make your weight loss journey easy with our range of personalised plans.
2. Select your meals: We'll deliver to your door - all you need to do is store in your kitchen cupboard.
3. Heat, eat & enjoy: Microwave and oven friendly - ready to eat in just a matter of minutes!
4. Lose 7lbs in 7 days: With over 15 years of experience you can be confident you'll achieve your goals.
Start now with £50 off!
Written by the company
14 Day Money Back Guarantee
Try it. Love it. Or your money back.
Try Diet Chef for one day, if it's not for you return your box within 14-days and we'll give you a full refund. Simply get in touch and we'll do the rest.
Contact info
United Kingdom
- info@dietchef.co.uk
- www.dietchef.co.uk
3.6
Average
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Diet Chef
Hi Tracey,
Thank you for your lovely feedback. We’re so pleased to hear your delivery arrived on time and that you're enjoying the meals :)
Best wishes,
Diet Chef
Excellent customer service
The customer service team are exceptional and always respond quickly and efficiently. My most recent encounter was with Jenny who dealt with my request
25 May 2026
Unprompted review
Reply from Diet Chef
Hi Alison,
Thank you for your lovely feedback! We are delighted to hear that you have had such a positive experience with our customer service team and that your recent request was dealt with quickly and efficiently by Jenny. We will be sure to pass your kind comments on to her :)
Best wishes,
Diet Chef
Last year when I went for a vacation in…
Last year when I went for a vacation in the UK, Diet Chef was recommended for me because I needed to continue my gluten-free diet even while on vacation. Their meal helped me keep true to my diet goals and ambitions.
17 July 2025
Unprompted review
Reply from Diet Chef
Hi Gabriela,
Thank you for your lovely feedback. We’re so pleased to hear that our meals helped you maintain your gluten-free diet while you were on holiday in the UK, and supported you in staying on track with your goals :)
Best wishes,
Diet Chef
A few meals I’m sure I did not order…
A few meals I’m sure I did not order arrived.. otherwise good
7 May 2026
Reply from Diet Chef
Hi Helena,
Thank you for your feedback. We’re really sorry to hear that a few meals arrived that you’re sure you did not order. A member of our team will be in touch with you shortly by email to support you further.
We’re pleased to hear that everything else has been good overall!
Best wishes,
Diet Chef
It arrived on time
It arrived on time , but no fault of yours I caught gastric flu and haven't been able to give it a fair trial.
6 May 2026
Reply from Diet Chef
Hi Ms Smithson,
Thank you for your feedback. We’re sorry to hear you’ve been unwell and hope you feel better soon. It’s good to know your delivery arrived on time, and we hope you’re able to enjoy the meals once you’re feeling better.
Best wishes,
Diet Chef
Tasteless . Yukkie food
Tasteless, over spiced ,/ bland.
Only the porridge was palatable.
18 April 2026
Reply from Diet Chef
Hi Jean,
Thank you for your feedback. We’re sorry to hear that you didn’t enjoy the meals. We appreciate all comments as they help us review and improve our range. If you’d like any help with choosing different options or arranging a swap ups, our member support team is available at info@dietchef.co.uk.
Best wishes,
Diet Chef
The team of diet cheif sorted my problem out and quickly very inprested thank u
I had damage boxes they replaced the goods again also damaged jox again so they refunded my money back in my bank within a few days.great service by all the team.
11 May 2026
Reply from Diet Chef
Hi Joy,
We’re really sorry to hear that your boxes arrived damaged, as this can occasionally happen during transit. We’re glad our team were able to put things right quickly and arrange a full refund to your bank within a few days. It’s great to know you were happy with the service overall.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Elizabeth,
Thank you for your lovely feedback. We’re really pleased to hear you are enjoying the meals and look forward to your next order :)
Best wishes,
Diet Chef
Honest feedback
I will provide honest feedback. I run my own company and my professional background is in business strategy and change. I am happy to support you.
The meals are very nice.
The things I was not happy with:
Product shelf life of Pancake mix - June 2026
Chilli con carne - this is a dinner not just mince - t should be with rice
Your marketing is misleading - when you look at 'Choose a Plan', you refer to '1 month' etc, but the plans are 28 days - this is mis-aligned.
2 May 2026
Reply from Diet Chef
Hi Susannah,
Thank you for your feedback, and we’re really pleased to hear you are enjoying the meals.
We’re sorry to hear your comments regarding the product details and how the plans are presented. To clarify, all of our plans are structured as 28-day plans, as deliveries are sent every 28 days. We then offer a range of plan durations from 1–6 months, depending on your goals and how long you choose to stay on the programme.
We do our best to be as transparent as possible, and if you ever have any questions or would like anything clarified, our member support team is always available to help at info@dietchef.co.uk.
Thank you again for taking the time to share your feedback.
Best wishes,
Diet Chef
meals were just mains no accompanyments…
meals were just mains no accompanyments eg rice
30 April 2026
Reply from Diet Chef
Hi Caroline,
We’re sorry to hear you were disappointed that your meals did not include accompaniments such as rice.
Our meals are designed as balanced main dishes to support a healthy weight loss of 1-2lbs per week. While some of our mains do come with rice, we do recommend adding fruit, vegetables, and dairy where needed to compliment the meals.
If you would like any support with choosing meals that better suit your preferences, our member support team is available at info@dietchef.co.uk.
Best wishes,
Diet Chef
A little bit delayed delivering meals…
A little bit delayed delivering meals and when arrived box was damaged.
The meal plan is easy to follow and food taste good 😊
29 April 2026
Reply from Diet Chef
Hi Tracey,
We’re pleased to hear that you find the meal plan easy to follow and that you are enjoying the meals :)
We’re so sorry that your delivery was delayed and that the box arrived damaged. Unfortunately, damage can occasionally occur in transit, but If any meals were affected, please contact our member support team at info@dietchef.co.uk and we will be happy to arrange a replacement.
Best wishes,
Diet Chef
Once it arrived
Once it arrived, after delays, why ask for a delivery day, which I opted for almost a week after putting in my order, as I knew I would be in. But no, maybe next day or the day after. Not a good start. The jury is out on the meals at the moment.
28 April 2026
Reply from Diet Chef
Hi Sarah,
Thank you for your feedback. We are sorry to hear that your delivery did not arrive on your chosen day and appreciate how frustrating this must have been, especially when you had planned to be in.
While delivery delays with DHL are slightly outside of our control, we do understand how important it is for deliveries to arrive as expected. Our member support team is always available to help if there are any delivery issues at info@dietchef.co.uk.
We hope you enjoy the meals as you continue with the plan, and we appreciate you giving Diet Chef a try.
Best wishes, Diet Chef
Great customer service!!
Great customer service!
Jenny resolved a problem ( my doing) swiftly and professionally.
Highly recommend this company.
11 May 2026
Unprompted review
Reply from Diet Chef
Hi Roger,
Thank you for your lovely feedback. We’re so pleased to hear that Jenny was able to resolve the issue swiftly and professionally for you. We’ll be sure to pass your kind comments on to her :)
Thank you as well for your recommendation — it’s greatly appreciated!
Best wishes,
Diet Chef
Highly recommended
I accidentally opened two accounts, but Jenny at Diet Chef sorted the problem out for me, and was very generous to not charge me extra for the mistake, The meals are delicious, and I am managing to lose weight slowly. Highly recommended.
6 May 2026
Unprompted review
Reply from Diet Chef
Hi MJ,
Thank you for your feedback. We’re so pleased to hear that Jenny was able to sort out the issue with your duplicate accounts and that this was resolved for you. We'll be sure to pass on your kind words to her :)
We’re also glad to hear you’re enjoying the meals and managing to lose weight steadily — that’s great progress!
Thank you again for taking the time to share your experience.
Best wishes,
Diet Chef
They offer such an amazing service
They offer such an amazing service. When I had a question Jenny replied and resolved it the same day! Extremely happy with the food and the customer service!
1 May 2026
Unprompted review
Reply from Diet Chef
Hi Erin,
Thank you so much for your lovely feedback — we’re really pleased to hear you’re happy with both the food and the service.
It’s great to know Jenny was able to respond and resolve your question so quickly, and we’ll be sure to pass your kind words on to her and the team :)
Best wishes,
Diet Chef
The food appears to be too dry as if it…
The food appears to be a little dry, not sure when it was vacuum sealed.
I have had diet chef before approx 20 years ago and enjoyed the variety.
This Bach appears different and breakfast and lunches are similar and coouring and textures taste same.
I asked for gluten free option yet only 2 -3 cereals state gluten free.
I did enjoy pancake mix the best.
16 April 2026
Reply from Diet Chef
Hi Manjit,
Thank you for your feedback.
We’re sorry to hear that some of the meals have not fully met your expectations in terms of texture and variety. Our meals are vacuum sealed for freshness and to support a longer shelf life, but we appreciate that this may not always match everyone’s personal preference.
We’re also sorry for any confusion around the gluten-free options. While we do offer a range of gluten-free suitable meals, we understand it can feel limited, and we’ll ensure your feedback is shared with the relevant team for review.
It’s great to hear you enjoyed the pancake mix the most, and if you’d like any help selecting meals that better suit your preferences for future deliveries, our member support team would be happy to assist at info@dietchef.co.uk.
Best wishes,
Diet Chef
Order arrived really quickly and all…
Order arrived really quickly and all present and correct. My only criticism is if you are lacking storage space the box is a little tricky to navigate.
22 April 2026
Reply from Diet Chef
Hi Rosemary,
Thank you for your feedback and the 5 stars!
We’re really pleased to hear your order arrived quickly and that everything was present and correct. We appreciate your comment regarding the packaging — we understand that storage space can sometimes be limited, and we’ll certainly pass this feedback on to the relevant team.
If you have any questions or need support in future, our member support team is available at info@dietchef.co.uk.
Best wishes,
Diet Chef
1 month's supply
My order did not arrive on the day agreed. It was delivered on Wednesday 29 April and had been taped up as it had been damaged
I checked the contents and all items were there and in good condition .
I have started using my meals months supply today.
27 April 2026
Reply from Diet Chef
Hi George,
Thank you so much for the 5 stars!
We’re really sorry to hear your delivery arrived later than scheduled and that the box was damaged. Unfortunately, delays with DHL are slightly out of our control, but if you ever have an issue with a future delivery, please don’t hesitate to contact our member support team and we’ll be happy to help.
All our meals and boxes leave us in perfect condition, but on rare occasions they can be damaged in transit. In these cases, we’re always happy to arrange replacements. If you do find any affected meals, please let us know and we’ll sort this straight away.
We hope you enjoy the meals, and thank you again for your feedback!
Best wishes,
Diet Chef
Plenty of variety in tastey foods.
I have enjoyed most of the food (just a couple of not nicers) and have lost a steady two pounds a week. Only wanted a month's supply so cancelled from then which was charged at £50. Though not ideal, my cancellation was dealt with efficiently and swiftly by Jenny.
29 April 2026
Unprompted review
Reply from Diet Chef
Hi Clarence,
Congratulations on your weight loss — two pounds a week is a great steady result!
Thank you for your feedback. We’re pleased to hear you’ve generally enjoyed the meals, and that your cancellation was handled efficiently and swiftly by Jenny. We’re sorry to hear a couple of items weren’t to your taste, and we appreciate all feedback as it helps us improve.
Just to clarify, we have a cancel-any-time policy with no cancellation fees. However, as longer plans are offered at a discounted rate compared to shorter plans, if you cancel early we simply ask that the difference between the discounted longer plan and the shorter duration completed is covered.
If you have any questions in future, our member support team is available at info@dietchef.co.uk.
Best wishes,
Diet Chef
When I have had to contacted DietChef…
When I have had to contacted DietChef they have always been very help and polite - nothing is too much trouble for them…… the meals are more than adequate and you feel full up…. The meal choice is veried.
25 April 2026
Unprompted review
Reply from Diet Chef
Hi Snow,
Thank you for your lovely feedback. We’re so pleased to hear that our team has been helpful and polite whenever you’ve needed to contact us, and that you’ve found the service easy and supportive :)
It’s also great to know you’re enjoying the meals, finding them filling, and appreciating the variety of choices available.
Best wishes,
Jane Plan
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