Gym Source Reviews 598

Great customer service. Professional installers. Highly recommended .

Gym Source is the best for all your equipment. They are knowledgeable, helpful and have the best selection. I only buy my gym needs from them!

My experience with Gym Source was great . The sales person took time to explain the different options based on what I was looking for . I decided to get the True PS 800 treadmill and couldn't be happier with it. The delivery crew was professional and assembled and cleaned the treadmill and explained the features. I would highly recommend Gym Source .

Great customer service all the way around from Kerone in the store to the guys that delivered and set up the equipment.

Scott was very knowledgeable and was a great help!!

The customer service is amazing when your in the store. Just don't call after 3 pm because you'll get the brush off.

Enjoyed the decision process in selecting Gym Source and everythng was explained clearly and we are enjoying our purchase.

I bought a spin bike. I had excellent service in the store with help selecting the right bike for me. Delivery and assembly was on time, quick, professional.

So quiet, so easy and fun to use!
My nine year old loves it!!
Perfect that we can change stride to adjust to people's different heights!!
The track on the screen is great motivator to finish!!!

Excellent experience with Jay at Gym Source Cherry Hill, NJ. He was extremely helpful, professional and knowledgeable. Helped us find the perfect treadmill. The delivery was seamless, quick and efficient. Overall great customer service. We'll be back in the future!!!

The folks at Gym Source are always great. I've been a customer in several locations and for many years, and would recommend them to anybody. Employees are informed, cheerful and always helpful.

We were very impressed with the personal advise on our purchase of a set of Powerblocks. The sales agent returned my call after the purchase to answer a question, even though he was not at work.

Delivery team was very accommodating fitting an arc trainer through a very tight entrance on an extremely cold day. Very professional and courteous.

I believe the guy's name is Mr. Jay which is the store that is located at in Cherry Hill. Next to the Armed Forces Career Forces Center. The customer service and his personality was so upbeat and informative that it made me want to bring other folks with me to the place. Speaking with him gave me the idea of pursuing a Personal Trainer or Nutritionist . I give this store and even the guy who had just started working there 2 thumbs up and of course 5 stars. I purchased a fat loss weight monitor for my lady who wants to try to lose weight. I also purchased a watch-like device called Polar Loop. I will be back for more products that I can use. I wish I knew about this store when I was in the Marines. This Young Black Marine Corps 7 year old Veteran is proud to have come to this store. Please keep Mr. Jay there he is awesome!

The owner was knowledgeable, not pushy, and know the equipment well. Prices were fair. And delivery service was great.

Friendly helpful service and good product.

To start off with, I just want to say that I think the in-store representatives and the delivery people were kind from start to finish.

The problem I have is that (for my 2nd delivery in a row) there are problems with the actual delivery. This time they (1) forgot the dumbbells I ordered and came back later when I was not home to re-deliver them (my brother in-law happened to be at my house to drop something off so it happened to work out) and (2) the treadmill was not set up correctly. It was supposed to be set up so 4 users could use it, enter their weight, etc. The treadmill's console was not set up at all. Instead, I studied the manual trying to figure out why I couldn't set up the machine correctly. I then called the store and left a message. Vinny (or maybe spelled Vinnie) called me back and walked me through how to go into the configuration settings and fix what should have been done in the first place. As I said above, the customer service is great (my sales rep Evan and then later Vinnie) but the delivery and set up experience isn't acceptable when we're talking about $1000s of dollars.

Saturday delivery was available in my area, so I didn't have to take time off from work for it. They coordinated the delivery in advance through e-mail. Truck arrived when promised, and the delivery and installation people were efficient and friendly.

Great service, delivery and installation.