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Gutsibits Reviews 

1,138
•
TrustScore 5 out of 5

4.8

Motorcycle Equipment and Accessories Store
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Review summary

Created with AI, based on recent reviews

Considering 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, efficient, helpful, and knowledgeable, making interactions pleasant and productive. The service is frequently highlighted as excellent, with many people appreciating the quick dispatch and prompt delivery of orders, often arriving within a few days. Reviewers are particularly impressed with the wide selection of parts, their quality, and how well they fit, ensuring their motorcycles are well-maintained. However, some customers also noted occasional issues with delivery, such as delays beyond the promised timeframe or a lack of tracking information for international shipments. A few other people also felt that communication regarding order status could be improved, especially for high-value items or when unexpected delays occurred. Additionally, some reviewers expressed concern about the packaging of certain parts, suggesting it could be more robust to prevent damage during transit.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Product

Reviewers mention positive feedback about product quality, with many praising the great quality parts that... See more

Service

Users describe positive interactions with service, consistently praising the great and excellent service... See more

Order

Clients share positive opinions on order, with many reviewers highlighting quick dispatch and prompt... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, patient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my latest order from gutsibits! well packed and sent out very quickly after ordering!, the go-to shop for Guzzi spares in the uk!. Staff always polite personable and efficient , couldn'... See more

Rated 5 out of 5 stars

Carburettor Rebuild I've recently taken on a 1993 V65 Florida as a project. It's been stood in a garage for years. First step, get it running. Got ignition, need to properly sort carbs and fuel l... See more

Rated 5 out of 5 stars

Brilliant bit of kit, two into one exhaust, mistral pipes. Fitted perfectly, half the weight of the original through box. Only suggestion would be to sell the small oxygen sensor socket. I have fitte... See more

Rated 5 out of 5 stars

They are helpful, patient and knowledgeable,orders are dispatched quickly, parts usually arrive within three days of ordering (sometimes two). 10 out of 10 lads, good job. 👍

Company details

  1. Motorcycle Equipment and Accessories Store

Information provided by various external sources

New and used Moto Guzzi spares and accessories, all the parts you need for your Moto Guzzi from Brembo, Dellorto, Domino, CEV, Hepco & Becker, Mistral, Lafranconi, ENI, Moto Guzzi and the rest

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,138)

223 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Company

We have used Gutsbits for many years and they have never let us down. All the staff are always super friendly and so helpful.

28 May 2026
Rated 5 out of 5 stars

back up to speed

After a Shakey few weeks the company appears to be back to normal which is good for all uk guzzi owners no issues with my order so all good!.

29 May 2026

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