Guarda Reviews 

2,251
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

My Guarda wallets are so easy to manage. Buying, swapping, and sending crypto via Guarda is painless and, most importantly, secure.

Company replied

Rated 5 out of 5 stars

A good wallet. More importantly, when an issue came up, I reached out via the bot—they responded right away, and after a short wait, everything was working again. Well done!

Company replied

Rated 5 out of 5 stars

Wallet is still relatively new but the live chat is always ready to help and their response time is very fast and efficient. If you have any problems just contact them

Company replied

Rated 1 out of 5 stars

Despite quite a lot of negative feedback I decided to use it. One of my coins balance never appeared in the wallet despite correct transfer. Their support is a joke and stalled me with generic answers... See more

Company replied

Company details

  1. Software Company

Written by the company

We offer our clients innovative cryptocurrency infrastructure solutions, which consist of a set of mobile applications and web-based services. With Guarda, you can choose the best solution that fits all your needs and requirements. If you prefer to manage your crypto coins on your mobile device we offer iOS and Android applications. With Guarda web-based services, you will be able to manage your cryptocurrency on any device you want, you’ll only need to have access to the Internet. Start your own guarded experience and stay in touch with our news!


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4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 40% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(2,251)

105 reviews in the last 12 months

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Rated 1 out of 5 stars

ONT Staking

Sadly like others I have my staked Ont disappear and my wallet has no coins.
I have contacted support multiple times but no answers have been supplied screen shots etc even found the address of the validator it’s sitting on. I can even see my 500 staked ont via the mobile app sitting in limbo with no way to withdraw as get an error invalid validator those do not show on desktop version. Clearly some issue on the wallet. Started staking in late 22 and the issue started in early in 24 still no resolve. I did manage to claim my rewards from my staked ont of Ong that were there before it all broke via the mobile app. That was in Dec 24.
It would be nice to have this sorted as clearly it has happened to others which they deny mine is a one off apparently.

14 December 2024
Unprompted review
Guarda logo

Reply from Guarda

We want to assure you that our team has thoroughly investigated and resolved the issue affecting ONT staking. You should now be able to access and manage your staked ONT without any errors. Please try again using both the desktop and mobile versions of the wallet.

If you continue to experience any problems or have further questions, please don't hesitate to reach out to our support team at support@guarda.com. We are here to assist you and ensure a smooth experience moving forward.

Thank you for your patience and for giving us the opportunity to resolve this matter.

Rated 5 out of 5 stars

Simple interface that covers everything

23 February 2025
Unprompted review
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Reply from Guarda

Thank you for your 5-star review!

We're glad to hear you enjoy our simple interface that provides all the features you need. If you ever have any questions or suggestions, feel free to reach out—happy to help!

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

Rated 5 out of 5 stars

It took a while to work it all out but…

It took a while to work it all out but I feel it's a safe trading platform.

20 February 2025
Unprompted review
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Reply from Guarda

Thank you for your 5-star review!

We’re glad to hear that you found our platform safe for trading. If you ever need assistance or have questions, our support team is always here to help. Happy trading!

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

Rated 5 out of 5 stars

very easy/ user friendly

very easy/ user friendly. Very secure and just a great wallet in my opinion

20 February 2025
Unprompted review
Guarda logo

Reply from Guarda

Thank you for your review! We're delighted to hear that you've had a smooth experience with our app.

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

We appreciate your continued support of Guarda!

Rated 5 out of 5 stars

Guarda wallet is very easy to use

Guarda wallet is very easy to use - and fast transfer both receive and send crypto.

19 February 2025
Unprompted review
Guarda logo

Reply from Guarda

Thank you for your review! We're delighted to hear that you've had a smooth experience with our app.

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

We appreciate your continued support of Guarda!

Rated 5 out of 5 stars

nice

nice. pengiriman cepat dan fee yang murah

13 February 2025
Unprompted review
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Reply from Guarda

Terima kasih atas ulasan bintang 5! Kami senang Anda puas dengan kecepatan pengiriman dan biaya transaksi yang murah. Kami akan terus berupaya memberikan layanan terbaik untuk Anda.

Rated 5 out of 5 stars

so far everything is solid

so far everything is solid, will update if something goes wrong.

12 February 2025
Unprompted review
Guarda logo

Reply from Guarda

Thank you for your review! We're delighted to hear that you've had a smooth experience with our app.

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

We appreciate your continued support of Guarda!


Rated 1 out of 5 stars

Your setup makes it very challenging to…

Your setup makes it very challenging to use. It disregards the validator I am currently using and if FAILS too often.

And on ZIL- It is impossible to claim rewards. 0xc9b4da416e8e0eaba17c0f46829b96c59683480cd4b6316c0c0ab3c98d800969 AND- the bonus is that it is IMPOSSIBLE to UNSTAKE without claiming rewards FIRST! A real poor setup.

7 February 2025
Unprompted review
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Reply from Guarda

We’re sorry to hear about your frustrating experience. Staking and claiming rewards should be a seamless process, and it’s disappointing that you've encountered so many issues.

Our team is actively working on resolving the issue, and we will provide an update as soon as possible. If you have any further questions, please reach out to our support team directly. We genuinely value your feedback and will do our best to assist you.

Rated 5 out of 5 stars

Great experience with the customer…

Great experience with the customer support!
The support was reactive, understanding and deeply investigating on my issue. I appreciate they could answer a wild range of interrogation I could have

5 February 2025
Unprompted review
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Reply from Guarda

Thank you for your words!

We're delighted to hear that you had a great experience with our customer support team.

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

Rated 5 out of 5 stars

first try..good wallet

5 February 2025
Unprompted review
Guarda logo

Reply from Guarda

Thank you for your review! We're delighted to hear that you've had a smooth experience with our app.

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

We appreciate your continued support of Guarda!

Rated 5 out of 5 stars

Excellent Wallet for storing and staking

I have been using Guarda wallet for the past several years without facing any problem to withdraw my cryptocurrency. This wallet is excellent for storing and staking crypto.

4 February 2024
Unprompted review
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Reply from Guarda

Thank you for your feedback! We're thrilled to hear that you've been using Guarda Wallet for years without any issues and that it's been a reliable solution for storing and staking your crypto. Your trust and support mean a lot to us!

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

Rated 5 out of 5 stars

Guarda is easy to use ! and gets it off the exchange

I think the security is decent . what the platform offers is free and nice and seems secure.

3 February 2025
Unprompted review
Guarda logo

Reply from Guarda

Thank you for your review! We're delighted to hear that you've had a smooth experience with our app.

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

We appreciate your continued support of Guarda!

Rated 5 out of 5 stars

Agent Aubrey was patient

Agent Aubrey was patient, thorough, and professional. Appreciated every bit of her help and clarification. Thx!

30 January 2025
Unprompted review
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Reply from Guarda

Thank you for your 5-star review!

We're delighted to hear that Aubrey provided patient, thorough, and professional support. We appreciate your kind words and are always here to help whenever you need. Thanks for choosing Guarda!

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

Rated 5 out of 5 stars

Simple and nice multi-wallet

27 January 2025
Unprompted review
Guarda logo

Reply from Guarda

Thank you for your 5-star review!

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

We appreciate your continued support of Guarda!

Rated 1 out of 5 stars

I got a wallet with them for xdc and…

I got a wallet with them for xdc and then later added xrp I had to recover my account with the phrase words and my xrp wasn’t there. They said it had a whole other backup that I didn’t download. When you write down the phrase words you think you’re protected. I lost my coins and no one was able to help. Don’t get this wallet

24 January 2025
Unprompted review
Guarda logo

Reply from Guarda

We apologize for the ongoing issue and understand your frustration.

Please contact support@guarda.com for assistance - we need to clarify details to resolve the problem quickly and efficiently

Rated 1 out of 5 stars

Almost 1 year since a critical bug was…

Almost 1 year since a critical bug was reported and still no solution available. The app crashes when you try to open it on Android.

25 January 2025
Unprompted review
Guarda logo

Reply from Guarda

We apologize for the ongoing issue and understand your frustration. Our team is working to resolve this critical bug as soon as possible. Please contact us at support@guarda.com for updates or assistance in the meantime.

Rated 5 out of 5 stars

Good support and good application and…

Good support and good application and good speed

22 January 2025
Unprompted review
Guarda logo

Reply from Guarda

Thank you for your 5-star review! We're delighted to hear that you've had a smooth experience with our app.

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

We appreciate your continued support of Guarda!

Rated 4 out of 5 stars

Nice wallet

Nice wallet. But I would make interface bit convenient. Good support.

23 January 2025
Unprompted review
Guarda logo

Reply from Guarda

Thank you for your 4-star review!

We’re glad to hear that you like the wallet and found our support team helpful. We appreciate your feedback about the interface and will take it into consideration as we continue to improve the user experience.

If you have any specific suggestions or need assistance, feel free to reach out. Thank you for choosing Guarda!

Rated 5 out of 5 stars

easy and quick

21 January 2025
Unprompted review
Guarda logo

Reply from Guarda

Thank you for your 5-star review! We're delighted to hear that you've had a smooth experience with our app.

Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.

We appreciate your continued support of Guarda!

Rated 4 out of 5 stars

Put your trust in people who help you.

I had a few problems in transferring from one Crypto to another however with such a fantastic team at Guarda
they helped me resolve my issues very quickly in the most professional way.

20 January 2025
Unprompted review
Guarda logo

Reply from Guarda

Thank you for your review!

We’re sorry to hear you faced some challenges with transferring crypto, but we’re delighted that our team could help you resolve the issues quickly and professionally. Providing excellent support is our top priority, and your kind words mean a lot to us.

If you have any further feedback or need assistance in the future, we’re always here to help. Thank you for choosing Guarda!

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