My Guarda wallets are so easy to manage. Buying, swapping, and sending crypto via Guarda is painless and, most importantly, secure.
Company replied
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See what reviewers are saying
A good wallet. More importantly, when an issue came up, I reached out via the bot—they responded right away, and after a short wait, everything was working again. Well done!
Company replied
Wallet is still relatively new but the live chat is always ready to help and their response time is very fast and efficient. If you have any problems just contact them
Company replied
Despite quite a lot of negative feedback I decided to use it. One of my coins balance never appeared in the wallet despite correct transfer. Their support is a joke and stalled me with generic answers... See more
Company replied
Company details
Written by the company
We offer our clients innovative cryptocurrency infrastructure solutions, which consist of a set of mobile applications and web-based services. With Guarda, you can choose the best solution that fits all your needs and requirements. If you prefer to manage your crypto coins on your mobile device we offer iOS and Android applications. With Guarda web-based services, you will be able to manage your cryptocurrency on any device you want, you’ll only need to have access to the Internet. Start your own guarded experience and stay in touch with our news!
Contact info
Lisboa, Portugal
- hello@guarda.com
- guarda.com
You should know
4.3
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
not talking to AI
not talking to AI , writing to a live person 5 star already
15 April 2025
Unprompted review
Reply from Guarda
Hey!
Thanks a ton for the 5 stars — we really appreciate you! And yes, you're talking to real people who genuinely care about your experience. We’re always here if you need anything.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
A wallet for those who want to ruin…
A wallet for those who want to ruin their nerves
6 April 2025
Unprompted review
Reply from Guarda
We’re very sorry to hear that your experience with our wallet has caused you frustration. That’s definitely not the experience we aim to deliver.
If you faced issues with performance, transactions, or support, we would really appreciate the chance to review your case and make it right.
Please feel free to reach out to us directly at support@guarda.com with more details, and we’ll do our best to assist you.
Reply from Guarda
Thank you for your review!
We’re thrilled to hear that you love the speed of execution and the user-friendly design of our wallet. We’re always striving to improve, so if you have any suggestions on how we can make your experience even better, we’d love to hear from you.
Thanks again, and happy crypto managing!
very fast..user friendly..low…
very fast..user friendly..low fees..good security
4 April 2025
Unprompted review
Reply from Guarda
Thank you for your 5-star review!
Providing a smooth and seamless experience is our top priority, and your feedback means a lot to us!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
If you ever need anything, our team is always here to help. Happy trading!
Reply from Guarda
Thank you for your 5-star review!
If you ever have any questions or feedback, feel free to reach out—we're always here to help!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
This page or company or whatever it is…
This page or company or whatever it is a COMPLETE SCAM TO TAKE YOUR MONEY. I BOUGHT CRYPTO AND NEVER RECIEVED IR OR THE HELp I ASKED FOR. TALKED TO 3 SUPPOSID CUSTOMER SERVICE PEOPLE AND NOT ONE WAS ANY HELP
27 March 2025
Unprompted review
Reply from Guarda
We understand your frustration and sincerely apologize for any inconvenience you have experienced. Please know that Guarda Wallet is a non-custodial service, meaning we do not have access to users' funds—transactions are processed directly on the blockchain.
If you purchased crypto and did not receive it, the issue could be related to network delays, incorrect wallet addresses, or missing confirmations. Our support team always aims to assist users in tracking their transactions, but we regret that you did not receive the help you expected.
We take all concerns seriously and would like to investigate your case further. Please contact us at support@guarda.com with your transaction details, and we will do everything possible to resolve this issue.
don't stake ONC tokens
Like the comments below, don't stake ONC tokens. They get stuck, which means you can't redeem them. They are there in limbo. contacted CS quickly to respond but they just say what they are told to say. They don't fix the problem; hope this was of some help.
22 March 2025
Unprompted review
Reply from Guarda
Hey! We have resolved this issue. Please try again now, and if you still experience any problems, contact us at support@guarda.com. We're here to help!
Guarda support helped me to recognize a…
Guarda support helped me to recognize a scammer
18 March 2025
Unprompted review
Reply from Guarda
Thank you for your 5-star review!
We're so glad our support team could assist you in recognizing a scammer—security is our top priority. If you ever have any questions or need further assistance, don’t hesitate to reach out.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
Fast and reliable support
Fast and reliable support, the app is designed user friendly and with most of trading possibilities.
17 March 2025
Unprompted review
Reply from Guarda
Thank you for your 5-star review!
Providing a smooth and seamless experience is our top priority, and your feedback means a lot to us!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
If you ever need anything, our team is always here to help. Happy trading!
So easy to use.
Yes, this experience was very good. Easy to transfer my Bitcoin and price was reasonable.
16 March 2025
Unprompted review
Reply from Guarda
Thank you for your review! We're delighted to hear that you've had a smooth experience with our app.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
We appreciate your continued support of Guarda!
Very easy and quick
Very easy and quick. Very happy and impressed. Wallet holds numerous coins with numerous actions that can be done on it including swapping.
16 March 2025
Unprompted review
Reply from Guarda
Thank you for your review!
We're thrilled to hear that you're happy with the speed, ease of use, and wide range of features our wallet offers.
If you ever need assistance or have feedback, we're always here to help. Happy crypto managing!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
Sent NEO holding from Exodus Wallet to…
Sent NEO holding from Exodus Wallet to Guarda Wallet and its been 2 months and has NOT showed up in the Guarda Wallet !!
16 March 2025
Unprompted review
Reply from Guarda
Thank you for leaving a review. We'd really like to help you resolve your situation. Please get in touch with our support team here:
Via Telegram bot: @guarda_support_bot
Via email: support@guarda.com
Via the form on our website: https://guarda.com
Awesome Service
awesome service, does TX and RX well, no KYC slowdowns either.
Plus I can stake harmony.one tokens ... if only the coin grew rather than shrunk a bit... but meh, crypto goes up and down
14 March 2025
Unprompted review
Reply from Guarda
Thank you for the review!
We're glad you're enjoying the smooth transactions and staking features.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
speed of execution tops
speed of execution tops. Simple layout, user friendly
13 March 2025
Unprompted review
Reply from Guarda
Thank you for your review!
We’re thrilled to hear that you love the speed of execution and the user-friendly design of our wallet. We’re always striving to improve, so if you have any suggestions on how we can make your experience even better, we’d love to hear from you.
Thanks again, and happy crypto managing!
I wouldn't use this company they are…
I wouldn't use this company they are theives take your money and then cancel the order
9 March 2025
Unprompted review
Reply from Guarda
We’re sorry to hear about your experience. We want to clarify that Guarda does not have access to users' funds and does not cancel transactions arbitrarily.
Please contact our support team at support@guarda.com with the details of your transaction, and we will investigate the issue thoroughly. We strive to provide a secure and transparent experience for all our users and would appreciate the opportunity to resolve this matter for you.
I am always skeptical about sites and…
I am always skeptical about sites and wallets I am unfamiliar with, but Guarda has been AWESOME and trustworthy!
Thanks, Guarda TEAM!
7 March 2025
Unprompted review
Reply from Guarda
Thank you for your amazing 5-star review!
Security and reliability are our top priorities, and it’s great to hear that we’ve met your expectations.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
Don't ignore all the negative reviews
Despite quite a lot of negative feedback I decided to use it. One of my coins balance never appeared in the wallet despite correct transfer. Their support is a joke and stalled me with generic answers (I still think at least one of them was just a bot) for nearly two weeks. At the end I have imported the balance with private key to another wallet - which I didn't know was possible. When specifically asked them about other ways to gain access to my token they didn't suggest it which is at least a bit suspicious.
21 February 2025
Unprompted review
Reply from Guarda
Thank you for your detailed feedback. We take all reports seriously.
If this matter requires further attention, our team is ready to provide personalized assistance. Please reach out directly via:
Telegram: @guarda_support_bot
Email: support@guarda.com
Website form: https://guarda.com
Worked really well
Worked really well when other wallets were problematic
7 March 2025
Unprompted review
Reply from Guarda
Thank you for your 5-star review!
We're thrilled to hear that our wallet worked seamlessly when others didn’t. If you ever have any questions or feedback, feel free to reach out—we're always here to help!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
guarda,please stop lie.
Hi,
Can you please stop lie?
l just login my wallet and nothing change,
l still can't redeem,,everything same,,
l can't redeem,do you understand me?
28 February 2025
Unprompted review
Reply from Guarda
We’re sorry to hear that you’re still experiencing issues. Our goal is always to provide a smooth and transparent experience for our users. Please reach out to our support team with your wallet details so we can investigate this further and assist you directly.
We truly want to resolve this for you as soon as possible. Please contact us at support@guarda.com so we can work on a solution together.
Fast and realiable sending of tokens
26 February 2025
Unprompted review
Reply from Guarda
Thank you for your 5-star review!
We're glad to hear you found our token transfers fast and reliable. If you need any assistance in the future, we're here to help!
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